Broken lead rope, cannot be used, clip to attach completely snapped off, when arrived last week. So sad, lovely headcollar, useless lead rope to clarify, the company has been very good and will send a... Voir plus
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Lisez les avis des autres
Dispatch of my order took a long time {11 working days), therefore not an ideal place to order from if item is required urgently. Reply to email enquiring when item would be sent was very quick. Packa... Voir plus
L'entreprise a répondu
The communication is absolutely fantastic! The products are excellent( as are the offers!) the only downside for me is the delivery time - took a very long time to reach the Isle of Man 🇮🇲 packagin... Voir plus
L'entreprise a répondu
Love the buxton greedy gannet haynet, really made a difference to feeding hay to my greedy coblet! Instead of pulling and guzzling his hay down at the same time he now takes his time chewing so his ne... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Top Of The Clops - For You and Your Horse. We are a small independent business, passionate about all things equestrian. We opened our online tack shop in January 2016, so you can trust and count on us as an established small family run business always here for you and your horse. We are a BETA Retail member so you can be confident of our quality offer.
Coordonnées de contact
The Keep, Creech Castle,, TA12DX , Taunton, Royaume-Uni
- 07708 842362
- info@topoftheclops.co.uk
- www.topoftheclops.co.uk
4,5
Excellent
123 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Réponse de Top Of The Clops
Thanks so much for your review, we are so pleased you are happy with your experience !
Arrived promptly and well packaged.
9 janvier 2022
Réponse de Top Of The Clops
Thanks so much for review Karen. Glad you were pleased with the order
Brilliant communication and…
Brilliant communication and service--highly recommend. Lovely people, great product arriving in perfect condition.....
4 janvier 2022
Réponse de Top Of The Clops
Thank you for your review Fiona so glad you were happy with your order
Good and honest communication
Good and honest communication, bridle I wanted was not I'm stock. When I couldn't wait any longer they offered me options of what they did have available and then it was delivered promptly and arrived in good condition. Very pleased with the product.
1 janvier 2022
Avis spontané
Réponse de Top Of The Clops
Thank you so much for your review Anna. So glad you like your bridle.
Réponse de Top Of The Clops
Thank you so much for your review Amanda - glad you were happy with the service and products.
Slow delivery time
Dispatch of my order took a long time {11 working days), therefore not an ideal place to order from if item is required urgently. Reply to email enquiring when item would be sent was very quick. Package came completely wrapped in sellotape which was very protective but slightly tricky to cut open without damaging item inside.
21 novembre 2021
Réponse de Top Of The Clops
Thank you so much for taking the time to complete the review Hannah.
We will consider your wrapping feedback in mind for our packaging up of future orders. Sorry once again for the delay in your order but we are glad you received them safely
Great communication
Great communication, timely arrival of package, unfortunately I ordered too big but very quickly agreed to a return. Great quality product
4 juillet 2021
Réponse de Top Of The Clops
Thank you so much for your review.
Excellent service & Excellent product!
Excellent service & Excellent product!! 🥳 Will definitely order from them again x
25 avril 2021
Réponse de Top Of The Clops
Thank you so much for this review - we are really pleased to hear you are happy with everything and we look forward to you shopping with us again
Réponse de Top Of The Clops
Thank you so much for your review Helen. We are so pleased you are happy with the price and packaging. The order was delivered within our current specified delivery period but was near the end of this period and we strive to deliver quicker than this so this feedback is useful to us. Thank you so much
Good service and great prices
12 avril 2021
Réponse de Top Of The Clops
Thanks so much for the review Joanna - we are really glad to hear you are happy with everything.
Good price for a product I was finding…
Good price for a product I was finding difficult to get elsewhere. Delivery was fine, no issues.
7 mars 2021
Réponse de Top Of The Clops
Thank you so much for your review. Glad you are happy with your purchase.
Brilliant Service/product
Brilliant Service
The boots were superb , loved them so much I ordered a second pair in another colour.
11 février 2021
Réponse de Top Of The Clops
Thanks so much for your review Tina . So pleased you have been happy with our company and your boots !
Excellent customer servicer
Excellent customer service.
Very happy with reins, arrived super quick.
Highly recommended
5 février 2021
Avis spontané
Réponse de Top Of The Clops
Thanks so much for your review Shelley. So pleased you have been happy with our company.
A lovely helpful company
A lovely helpful company, great products and prices. Communication is great about products
5 février 2021
Avis spontané
Réponse de Top Of The Clops
Thanks so much Helen for your review - we are so pleased to hear you have been happy with our company
No where else have I found such a wide…
No where else have I found such a wide range of products and a relaxing customer experience.
Great value for money as well- although I do enjoy the free delivery for orders over £50 when I want to indulge.
4 février 2021
Avis spontané
Réponse de Top Of The Clops
Thanks so much for your review Rachel. We are so pleased to hear that you have been happy with our company
An online shop, that feels like tack shops used too!
I have been a customer of TOTC for a number of years now. The service has always been excellent and they have gone the extra mile to source me items, and get them to me at short notice. They have given excellent advice in regards to a number of products, Haas brushes, joint shipments, XS bridles and riding equipment for my young daughter. An online shop with that old ‘tack shop’ feel. Thank you
3 février 2021
Avis spontané
Réponse de Top Of The Clops
Thank you so much Laura for your review. We are so pleased you are happy with our company and it’s “tack shop” feel
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