Brilliant! This is the second car we’ve purchased from Wilson’s and we can honestly say the customer service is fab, Bryan was so helpful and he made everything clear to us every process was explained... Voir plus
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Brilliant! This is the second car we’ve purchased from Wilson’s and we can honestly say the customer service is fab, Bryan was so helpful and he made everything clear to us every process was explained... Voir plus
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Freddie my salesman, Was extremely helpful to me and my family in helping find the right fit car for me. The treatment and patience, I received was extremely nice and he made me feel very comfortable... Voir plus
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Henry, was very informative and attentive, gave myself and my husband so much help and advise, when deciding on which car to decide on for our daughter. Such a polite young man, very helpful. Grea... Voir plus
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We had the pleasure of being attended to by Hussain Naief who was friendly yet polite and very knowledgable. The purchase of our MG was painless and very efficiently dealt with. The after sales bac... Voir plus
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Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.
Kiln Lane, KT17 1DH, Epsom, Royaume-Uni
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Mike was really helpful when we purchased our MG ZS. He was very informative and friendly and answered all our questions. The personalised videos provided before we visited were also really useful.

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I had such a lovely experience picking up my new Peugeot 5008 at Wilson Epson. The car itself is absolutely gorgeous, spacious, smooth to drive, and packed with features that make every journey feel a bit more special. I’m genuinely so happy with it.
What made everything even better was Jodie Barker, who was amazing from start to finish. She was friendly, patient, and really took the time to make sure I felt comfortable and excited about my choice. Nothing felt rushed or pushy, just genuine care and enthusiasm.
Overall it was such an easy and enjoyable experience, and I couldn’t recommend Wilson Epson and especially Jodie more. Thank you for making it all feel so seamless

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Alex has been super helpful in informing me of the options that are available to me. I shall be back to him very soon.

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Hi we were greeted by a lovely man called Maddox what a wonderful man so helpful just wanted to say what a credit to your company many thanks Daniel finch

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Alex was really helpful and made the whole process of buying our new car very easy. He answered all of our questions. The whole experience was really quick and very professional. I would highly recommend Alex and Wilson’s to anyone I know who wanted to buy a new car. Great customer service!

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Excellent attention to detail and patience with my questions

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Genuinely the worst experience I have ever had. Multiple issues with communication and being over priced for servicing, fixing issues related to car. Was quoted £6k for fixtures, however upon questioning to understand the issue and gaining additional advice elsewhere, the total cost paid was £2k. Updated the mileage on my car on the DVLA website incorrectly by quoting an additional 25000 miles - told me on numerous occasions it was fixed and still an issue today therefore unable to sell car. Lastly, missed an oil leak during the service, again causing potential harm to me and my family by being under the impression the service was complete. No customer service whatsoever. Awful.

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Alexander was very helpful without being ‘pushy’. He had full knowledge of the product, I would 100% recommend him.

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Jodie was very helpful and answered all our questions from 1st seeing the car to buying it

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Jodie went above and beyond with everything . Nothing was too small.
Jodie is very professional, polite and an absolute lovely lady.
Would high recommend her to anyone.

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Had a fab experience with Freddie Sibley. He guided me through the whole process and made it super uncomplicated and simple. I’m really happy with the car we selected and would highly recommend Wilsons in Epsom! Thank you Freddie ☺️

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Jodie is amazing. Accommodated all of my quirky needs, from getting the car allocated and ready in time for my son’s birthday to making it really special and letting me put a bow on the car. Everything was very straightforward and seamless.
Thanks Jodie!!

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Had a really excellent, no pressure experience at Wilson's. Harry was such a lovely salesperson - calm, friendly, informative and very patient. It was really refreshing to have a salesperson who was not pushy, and seemed really genuine in his efforts to find the right car for me! Thank you

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Amazing service from the Wilson’s team as always

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Lucy has been very helpful, 5 star service from start to finish

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Glenn at Loads of Vans knew exactly what I was looking for and my max budget . Came up with an excellent solution, so far very happy with purchase .

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Lucy was professional, helpful, and a star.

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Best customer service- thank you Lucy and Rhys

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