Wilsons Carpets Avis 

829
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Grimsby - outstanding service from staff in store and great work from the independent fitters. Really reasonable price too.. would definitely recommend and will go back.

Noté 5 sur 5 étoiles

Polite and helpful staff in the store. Fitters arrived on time, very professional, respectful of our home(shoes off) Quality product, fitted well and looks great. Upgraded our bathroom, we... Voir plus

Noté 1 sur 5 étoiles

Great service for measuring up and in-store, totally let down by the fitter as per lots of other reviews. Ultimately Wilson's recommend these fitters so it's on them. When I pay someone to do a job I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We moved into our new house just over a year ago. We have a small property which required all carpets and flooring to be replaced which we have done in stages. Wilsons Carpets initially came out to me... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Wilsons Carpets is the largest independent flooring and bed retailer in the region, with 19 stores across Yorkshire, Lincolnshire and Nottinghamshire. Family-run since 1968, we’re known for unbeatable value, expert advice and our Price Promise. Meaning Prices are checked daily against over 1,000 products. With more than 1 million m² of stock, we offer carpets, vinyl, laminate, LVT, artificial grass, rugs and beds, all available in-store or online. Free measuring and friendly, honest service come as standard.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

829 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(829)

210 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I’ve used the Sheffield handsworth…

I’ve used the Sheffield handsworth branch , Brilliant experience from start to finish lady in shop was lovely and very helpful, I asked for Carl carpet fitter as he fitted my sons carpets in 4 rooms , he was excellent, he came yesterday to fit a very large loft space and staircase , looks amazing, Carl is a very good carpet fitter and he also bagged all the off cuts of carpet away too 100% recommend Wilson’s carpets .

18 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Defective works

Two operatives were sent out, who spent the entire time being agitated, aggressive and swearing. They were sent to install vinyl flooring to a small, square kitchen, but still somehow managed to balls it up. They rushed the job, and installed the vinyl before cleaning the floor underneath, which caused undulations on the vinyl, which have subsequently cracked. I called Wilson's Carpets to come and repair their defective works, however this request was denied, and I was instead offered a twenty pound refund which I would have to return to the store to claim. Overall terrible experience and won't be using them again.

2 septembre 2025
Avis spontané
Logo de Wilsons Carpets

Réponse de Wilsons Carpets

Hello.

Thank you for taking the time to leave a review following the installation of the flooring. We are sorry to hear that you are unhappy with the standard of the fitting and the fitters’ attitude.

When purchasing, our customers have the option to book an installation with a local, independent fitter. Fitters are not directly employed by us, nor are they subcontracted.

To support our customers, should any issues arise with the work that has been completed within a 12 month period, we will endeavour to arrange remedial visits when they are needed. As such, we have sent a request for further information relating to your order, and will be in touch once this is received.

Kind regards,
Joanne.
Wilsons Carpets.

Noté 5 sur 5 étoiles

Good Experience - Good Prices.

We moved into our new house just over a year ago. We have a small property which required all carpets and flooring to be replaced which we have done in stages. Wilsons Carpets initially came out to measure all the rooms we wanted doing which meant they had a record of room dimensions so over a period of time all we had to do was choose the flooring (carpet/vinyl/laminate) and confirm a fitting date. All the staff we dealt with (Clarence Street, Hull branch) were very good. The fitters on the day were punctual and efficient. All in all a good service from ordering to supply and fit - and the price(s) were competitive.

27 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Professional

Professional, friendly service from ordering to fitting 5*
Competitive price too.

19 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

The HOGGS

Lady was very informative when we purchased our carpet etc. excellent customer service.Delivery and fitting was excellent.Would recommend to others.

22 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Extremely happy

Extremely happy. Fast and efficient service throughout. From the first phone call, to the fitting. Just one week I had a someone measure my hall & landings. I chose my carpet, I couldn’t ask for better quality. The fitters came and were absolutely professional. Did an amazing job. So happy I chose Wilsons to sort out my carpets. I would recommend to everyone. 5 stars.

17 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great selection of carpets

Great selection of carpets. We weren't followed around by sales persons and only occasionally asked if we needed help. Once we had chosen our carpets we were helped with working out how much we needed to order which was correctly done.

18 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I bought SPC LVT flooring from…

I bought SPC LVT flooring from Wilson’s in Newark.
Tony done me a great deal on the flooring great price and smooth sale he arranged a fitter near me . Top quality and service I would not hesitate recommending Wilsons specially Tony who was extremely knowledgeable and helpful.

5 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great value for money

We went to look at laminate flooring and found Richard very helpful in helping to choose right colour and right underlay.

21 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Service!

Really helpful service and recommendations in the store, helped us to decide on the right carpet for our room. Great fitting service also. The whole experience exceeded our expectations, we will be returning customers.

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Friendly staff

Very friendly staff no pushy sales people very reasonable prices and very professional carpet fitters

30 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Inshore sales team are very helpful

Inshore sales team are very helpful
Needed are carpet fitting within the week which they happily accommodated. Fitters were super quick and efficient.
Would highly recommend

3 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

We were looking for some vinyl flooring for our bathroom at the Anlaby road store. The young man who dealt with us was very professional, friendly and helpful. We'd picked what we wanted he did the measurements and price which we agreed and the order was put in. It was to be delivered to the Clarence street branch on the following Monday which it was and collected from there. It's now down and looks brilliant. A very pleasant experience and we highly recommend this company

16 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Nice and helpful shophey was very helpful and polite and it…

They was very helpful and polite and it didnt matter how much you spent you was threat the same, we've had 3 lots of carpet from wilsons and we have been highly satisfied apart from our first purchase when they forgot to book us in for the fitting, but they was very apologetic and it was fitted the next day.

4 août 2026
Avis spontané

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