Wilsons Carpets Avis 

Good service, helpfulness, and a good price.

Very speedy and efficient service. Carpets are excellent quality for a fair price. Installation was professional and communication excellent.

Very helpful and friendly staff in the store. Advised us on exactly what carpets they would recommend for a bedroom.

Everyone was very polite and professional

Excellent comms, and very efficient service 100% recommend

Value for money. Polite staff. Punctual

Picked the carpet i wanted from the website, loads of choice in colours and textures. The price was really good. Ordered my carpet and underlay on line and was given delivery timescale at the till. My order arrived within 5 days. I was kept updated with delivery time and the delivery people rang me when they were 30 minutes away from the house. The carpet looks lovely and is good quality. We fitted it ourselves as we've done before. Very satisfied with Wilsons carpets service. Highly recommended for the good quick service .

Product was not for me, got partial refund back.

Good experience. Helpful sales person. Good quality product. Choice and availability of product good. No issues

Lincoln Wilson Carpets
Vicky, the shop assistant, was on hand to offer great advice without being overbearing. She sorted out a problem, dealing with it efficiently and to my benefit.
The carpet fitters came on time and did a great job.
I was very happy with the choice of carpets and with the one I chose. I was also very surprised at the quote which was much less than I had thought.
More important to me than this though, was the way that both Vicky and the fitter had shown that their customer service was built on care and integrity. I will certainly be visiting again in the future.

Thank you to Andy...Arnie for helping me this morning absolutely amazing staff I ordered some artificial grass they was so helpful 😀 and big thank you to Barry who is bringing it on Wednesday and fitting it for us
Thank you so much brilliant staff 👏 👏👏😁😁😁

Fast efficient service and friendly staff

Shaun was very helpful throughout the process.
Steve the carpet fitter was excellent

Thank you to all the staff at willsons carpets helping us pick the right carpet for our living room it looks great.. and many thanks to Chris and his team they did an excellent job fitting the carpet... we recommend willsons carpets and Chris's team...10/10 regards Mike catchpole..

Had carpets fitted from Scunthorpe branch, store staff were really good, but it seems service goes downhill once they get your money! the fitters did not even clean up after themselves saying 'we don’t offer this service'.
So we had to clean up the whole house ourselves late into the night. Totally ruined our new house move for us. Would not use again!
For the premium prices paid there are better ones out there.

Ordering and advice in the shop was excellent. Fitters very good. No problems at all.

really good quality carpets and reasonable prices , fitting was great too

Thank you to the sales lady in the York Road branch that helped my fussy daughter with the right bed colour. Delivery was exactly as explained, simple and straight forward. Will use again.

Good variety of carpets in store
Helpful assistance when choosing
Lovely staff

Sold me a carpet (not fit for purpose) they had given me the wrong size so after I had fully cleared my room, waited in all day for the fitters I am told they can't do it. No replacement, no fitting = nowhere to sleep.
Customer service Shocking (to say the least) Never Ever Again!!!!
After reading other reviews were customers have been unsatisfied, the response has been a Joke. "We are sorry, please get in touch" They couldn't be less sorry if they tried. I did get in touch and are basically told they are not doing anything to rectify the problem. Bravo Wilsons 👏