I am a recent customer to Yuno. The advance payment system (based on estimated forward usage) can be a bit frightening but they explained that it will all come right in the end .. so if they over-est... Voir plus
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Lisez les avis des autres
I was charged an early cancellation fee in error and Gwyneth took my call, my details and had the issue sorted without any fuss or issue. I will definitely be checking their rates when I am due for re... Voir plus
Had a great experience changing my plan to an EV rate today. Was dealing with a lovely customer service agent on the phone called Gwyneth, she was very helpful and sorted out the issue quickly and e... Voir plus
Signed up as cheaper but need to pay a month ahead. First problem we occurred was noticing an extra payment so rang them (customer service was great I have to say) but they apologised and sent the mon... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Yuno Energy is Ireland’s new home energy provider. Fed up with shocking electricity bills? Then Yuno Energy is the home energy provider you've been waiting for. You always know what to pay each month in advance and avoid expensive surprises. Plus, the Yuno Energy app makes it easy to see your usage and costs – helping you to cut back and save. We even give you a way to reduce your next payment: Beat your Prediction.
Coordonnées de contact
Paramount Court, Corrig Road, Sandyford Business Park, Sandyford., D18R9C7, Sandyford, Irlande
- 1800 554 400
- customercare@yunoenergy.ie
- www.yunoenergy.ie
4,4
Excellent
2 k avis
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Billing query
I called today to query a text received from Yuno regarding electricity billing. My query was swiftly and efficiently handled by Jyotismita
28 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hi Fiona,
We're glad to hear that our team was able to assist you efficiently with your electricity billing query. We appreciate you sharing your positive experience.
Kind regards,
Sasha,
Yuno Energy Team
Hai.
Hai.. we spoke to Andy today and he was extremely supportive. I was worried as it was Saturday Eve but Andy was very pacient in checking my concern and answering it very patiently. A 10/10 for him. Thank you.
26 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hi Darshanaa,
We are so pleased to hear about your positive experience with our team member. It's wonderful to know that we were able to assist you efficiently and patiently, even on a Saturday evening. We truly value your feedback.
Kind regards,
Sasha,
Yuno Energy Team
Had an issue with submitting a gas…
Had an issue with submitting a gas meter reading on the app however Gwyneth was able to resolve it for me quickly.
25 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hi Patrick,
We're so happy to hear we could quickly resolve the issue with your gas meter reading submission. We appreciate your positive feedback!
Kind regards,
Sasha,
Yuno Energy Team
Bhavika was very patient,I found her…
Bhavika was very patient,I found her very friendly and helpful. It was a very positive experience.
25 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hi Anita,
We're so pleased to hear that our team member was patient, friendly, and helpful, leading to a very positive experience. Thank you for sharing your feedback!
Kind regards,
Sasha,
Yuno Energy Team
Rang to disconnect 3 meters against 3…
Rang to disconnect 3 meters against 3 separate accounts and Gwyneth from the customer support team was fantastic to deal. She was very diligent, friendly and supportive. Definitely recommend.
25 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hi Patrick,
Thank you for your fantastic feedback! We are so pleased to hear that our team member provided such a positive and helpful experience. We will be sure to pass on your kind words.
Kind regards,
Sasha,
Yuno Energy Team
Réponse de Yuno Energy
Thank you so much Anne Marie!
Réponse de Yuno Energy
Thanks so much John!
Shreyas was excellent in helping solve…
Shreyas was excellent in helping solve my proble,
24 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hi Michael,
We're so pleased to hear that our team member was excellent in helping to resolve your issue. Thank you for sharing your positive experience with us!
Kind regards,
Sasha,
Yuno Energy Team
I spoke to Anuj and he sorted out what…
I spoke to Anuj and he sorted out what I asked for immediately and he was very pleasant.
Patricia
24 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hi Trish,
We are so pleased to hear that your request was sorted out immediately and that you had such a pleasant experience. It's wonderful to know our team was able to assist you efficiently.
Kind regards,
Sasha,
Yuno Energy Team
I spoke to a lovely man named Carlos…
I spoke to a lovely man named Carlos and he could not have nicer and very helpful
24 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hi Nora,
We're so pleased to hear that our team member was so nice and very helpful. We truly appreciate you sharing your positive experience with us!
Kind regards,
Sasha,
Yuno Energy Team
I had a conversation with Bhavika
I had a conversation with Bhavika. It was short, but helpful. She simply answered my question. Exactly what I expected!
24 septembre 2026
Avis spontané
Réponse de Yuno Energy
HiRoman,
We are pleased to hear that we were able to provide you with the information you needed efficiently. We appreciate your feedback.
Kind regards,
Sasha,
Yuno Energy Team
Réponse de Yuno Energy
Hi Dee,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team member.
Kind regards,
Sasha,
Yuno Energy Team
Was great talking to Sharmaine today as…
Was great talking to Sharmaine today as I called to ask about how our bill works since I just joined recently, she brought me through everything and all my bills with patience and perception so a happy experience overall
24 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hello,
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such a helpful and positive experience, patiently explaining everything about your bill. We will be sure to pass on your kind words.
Kind regards,
Sasha,
Yuno Energy Team
Rebecca could not have been more…
Rebecca could not have been more helpful with my query and got it all sorted.
24 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hello,
We are so happy to hear that our team member was able to assist you with your query and get everything sorted out. We appreciate your kind words!
Kind regards,
Sasha,
Yuno Energy Team
Great help by the team I spoke with…
Great help by the team I spoke with today. Gwyneth and jessel also Amy. Thanks for the help
24 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hi Tony,
We're happy to hear our team provided great assistance today. We appreciate you sharing your positive experience with us.
Kind regards,
Sasha,
Yuno Energy Team
Very usefull supporting from rohan
22 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hi Bảo,
We're so pleased to hear that you found our support very useful. Thank you for sharing your positive experience!
Kind regards,
Sasha,
Yuno Energy Team
Réponse de Yuno Energy
Hi Denise,
We are so pleased to hear that you had a helpful call with our team. Thank you for taking the time to share your positive feedback with us.
Kind regards,
Sasha,
Yuno Energy Team
Do not appointment this company as district energy provider
If you are a management company looking to appointment Yuno energy heat, DO NOT DO THIS for the sake of your tenants. This review comes after months of discussion with customer services who were not able to help me with a huge outstanding bill that they left me with after poor management of tenancy change overs and addresses, a basic competency of a district heating company. After speaking to many others in my development, including the management company, there are so many stories of the same thing happening to other tenants, but we are stuck with the incapable company. Please reconsider using them, this is the worst experience I have ever received from an energy company after living in multiple companies.
23 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hi Connie,
It looks like this review is meant for Yuno Energy Heat. We'll be sure to pass on your feedback to them.
Kind regards,
Sasha,
Yuno Energy Team
Roshini - great service
Roshini resolved my gas reading issue in a matter of minutes. Great service
23 septembre 2026
Avis spontané
Réponse de Yuno Energy
Hello,
We're so happy to hear that we could resolve your gas reading issue quickly and efficiently. We appreciate your kind words!
Kind regards,
Sasha,
Yuno Energy Team
Réponse de Yuno Energy
Hi Valeriia,
We're so pleased to hear that everything was great and that our team member provided such helpful service during your call. Thank you for sharing your positive experience!
Kind regards,
Sasha,
Yuno Energy Team
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