Yard Avis 828

TrustScore 5 sur 5

4,8

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

It was good experience dealing with yard regarding our home loan. David guided us well throughout the process and delivered things on time as committed. He always answered our queries with patience an... Voir plus

Noté 5 sur 5 étoiles

From the beginning, Manuela from Yard exhibited a kind, approachable and highly professional manner. Processes were straightforward and clearly explained - I never doubted or felt confused about what... Voir plus

Noté 5 sur 5 étoiles

Me and my husband been dealing with Meghan for 4.5 years now and I think it’s our 5th loan with her. She’s amazing to deal with. Quick turnarounds and great deals, good for investors and owner occupie... Voir plus

Noté 4 sur 5 étoiles

Yard Home loans were able to help me in refinancing my mortgage when I didn't get a favourable response from other lenders. Usually I work on ABN but in last financial year I worked on Payg for someti... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

828 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Wonderful refinance experience with Yard

I had a fantastic experience with Tian and Yard. My wife and I were looking to refinance our home loan.

After shopping around, The Yard rate was very competitive and the whole refinance process was transparent and quick, thanks to Tian.

Would highly recommend Yard to anyone looking for a new loan or to refinance and existing one.

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Thanks Toby!!!

Toby at Yard made the process of a lo-doc loan really easy and was always available to answer any questions. Will definitely be using Yard again for my next purchase!

11 avril 2025
Noté 5 sur 5 étoiles

My experience through Yard was nothing…

My experience through Yard was nothing but professional. Napatra helped me through the whole process and managed to get me approved.

I was declined by my broker and another bank before coming to Yard due to not having minimum 6 Months of casual employment (only 3 months at the time in the mines)

We end up settling on a low doc option which made this all possible to obtain this property.

I am very happy with the result and managed to get everything over the line thanks to Napatra.

28 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I was extremely pleased by the service…

I was extremely pleased by the service provided from willian and the team at yard,they were very knowledgeable and helpful. From the very start through to settlement, willian was great to work with and extremely responsive, and always went out of his way to ensure I was getting the best value. We could not have asked for a better experience with them and will definitely be highly recommending them to all friends and family in future. Thank you willian.

Jose & Odilia

24 avril 2025
Noté 5 sur 5 étoiles

Review for YARD and Tian Xia

Review for YARD and Tian Xia
I have bought and sold many properties, commercial and residential, in the past 40 years, finally we have a lender who gets small business, YARD.com.au. As many self-employed small businesspeople would know, navigating the world of financing can often feel like an uphill battle. Many lenders view self-employment as a red flag and securing realistic and commercially viable financing extremely challenging, especially when it comes to obtaining a mortgage. Fortunately, my experience with YARD and specifically with Tian Xia has been nothing short of transformative.
From the very beginning, YARD and Tian demonstrated an exceptional level of professionalism and dedication that set them apart from other lenders. Tian’s diligence in exploring various financing solutions made all the difference in my journey toward refinancing an existing mortgage. He worked tirelessly to negotiate better terms that aligned with my financial goals, showing not only expertise but also genuine care for my circumstances. It was evident that he understood the challenges faced by self-employed individuals and was committed to finding a solution that would work for us. The entire process was seamless and stress-free thanks to Tian's guidance.
I cannot recommend YARD and Tian Xia highly enough for anyone seeking financing solutions, especially those who are self-employed. Their commitment to client satisfaction and their proactive approach in navigating the complexities of lending truly set them apart in this industry.

23 avril 2025
Noté 5 sur 5 étoiles

Fantastic!

This was an amazing, easy, and hassle-free experience. Lots of effort was put into thinking ahead, no constant back and forth with ‘just one more thing’. The whole process didn’t take long and the mortgage broker was very transparent and informative. He considered the best products and plans for us now and kept the future in mind. All in all, I couldn’t be happier!

21 avril 2025
Noté 5 sur 5 étoiles

Reliable and customer-focused experience

I recently had the pleasure of working with Yard to secure a home loan. The application process was straightforward, and I appreciated how quickly everything moved.
I highly recommend Yard to anyone looking for a reliable and customer-focused experience. Truly a five-star experience!

14 avril 2025
Noté 1 sur 5 étoiles

Extremely disappointing experience with Yard

I contacted them in early February 2025 with an urgent loan application, clearly stressing that time was critical due to an active construction approval. I was assured by Shruti, the loan officer, that my application would be processed quickly once all documents were submitted. I provided everything within 10 days.

Unfortunately, that’s where the efficiency ended. Shruti initially gave me incorrect information about the risk fee, and since then has been consistently unresponsive — rarely replying to emails or phone calls unless I escalate the matter through other staff at Yard.

It’s now been over 6 weeks and the application is still not assessed. I’ve spent most of my time chasing updates and trying to get basic communication. If you’re expecting a streamlined, professional service with clear timelines, look elsewhere. I feel completely misled by the glowing reviews and would strongly caution anyone who needs a fast or responsive lending process.

Yard does not have listings with Google or ProductReview.com.au. My poor experience does not align with the overall reviews on Trust Pilot, perhaps because these reviews are heavily controlled.

5 avril 2025
Avis spontané
Logo de Yard

Réponse de Yard

Hi Mandee,

Thank you for your feedback - we’re sorry to hear about your experience and understand how critical timing was in your situation.

We’d like to clarify that while we always aim to move as quickly as possible, timeframes can be impacted by the complexity of the application and lender assessment processes. That said, delays and communication gaps are not the standard we aim to deliver, and we acknowledge your frustration.

Regarding your application, there were factors that required further clarification during assessment, which contributed to the extended timeline. We also apologise if any earlier information - including around fees - was unclear or changed as more details became available.

For transparency, we do not control or filter external reviews. We are also listed on Google, where customers are able to leave and view independent feedback alongside other platforms.

Kind regards,
The Yard Team

Noté 5 sur 5 étoiles

Monique Loibner at Yard Finance is…

Monique Loibner at Yard Finance is exceptional! She stands out as the most professional finance broker I've ever worked with. Her approach to securing finance is both thorough and efficient, demonstrating an impressive dedication to achieving swift approvals.

What sets Monique apart is her commitment to client success and her outstanding professionalism. I only wish I had discovered Yard Finance sooner - it would have saved me so much time and effort in previous financing endeavors.

If you're in need of financial services, I cannot recommend Monique highly enough. Her expertise and client-focused approach make the entire process smooth and stress-free.

Don't hesitate to reach out to Monique for all your financing needs - you won't be disappointed!

2 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Yard Home loans - Refinance as a new Business owner

I recently had the pleasure of working with Yard Home Loans for both refinancing and securing a loan as a company director of a new small business that's been trading for just one year. I was initially concerned about the challenges of refinancing so early in my business's journey, but the team at Yard Home Loans made the entire process incredibly smooth and stress-free.

A special shout out to Antonia Krkovski, my loan consultant, who truly went above and beyond. From our first conversation, Antonia took the time to understand my unique situation and explained all my refinancing options in detail. She was always patient, responsive, and ensured I felt comfortable with each step. She made me feel like a priority, even with only one year of trading, and helped me secure terms that exceeded my expectations.

Thanks to Antonia and the Yard Home Loans team, I was able to successfully refinance and strengthen my financial position moving forward. I highly recommend Yard Home Loans, especially to small business owners who might feel uncertain about financing options. Antonia's expertise and dedication made all the difference, and I couldn’t be more grateful!

21 mars 2025
Noté 5 sur 5 étoiles

What an amazing experience I went…

What an amazing experience I went through when I came to know David, from Yard.He embarked the impossible mission of getting me a loan with an enthusiastic spirit although I was not positive.His grin and positivity makes me feel comeback again and again for future loan and brokering facilitation .If you don't have the confidence in your borrowing capacity, you should definitely approach David and you won't regret it as you witness making the impossible happen! Thank David.

20 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Luke has been great to deal with

Luke has been great to deal with. Always prompt to answer any emails & available on the phone when needed. Helped me achieve a loan that I would have found hard to get anywhere else.

16 mars 2025

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