Zapmap Avis 

I was comparing EV and Petrol vehicle economies and if I take one example, they had inflated the Vectra 200PS Petrol from its usual 37-39mpg to 26.5mpg to exaggerate the cost saving a comparable EV will produce! Complete nonsense and nothing correlated with manufacturer or actual figures so don't believe any of the saving predictions!! Go do your own simple maths!

Zap-Map is a useful resource for finding charging points for electric vehicles. I’ve used its payment services just three times, and each time it uses preauthorisation (taking a nominal amount before it is reversed a few days later). I had some issues with the second charge, and undeterred used Zap-Pay a third time recently. I was charged correctly, but a large second payment was taken about an hour later. This remained pending for weeks. I found Zap-Map’s customer service correspondence unreliable. Instead of helping to resolve the issue, it seemed intent on attributing blame to my bank. My bank sorted the issue for me, as it explained what had occurred and was extremely helpful throughout correspondence. While the problem may or may not have been Zap-Map’s doing, the process is clunky, unclear, and subsequent help is less than helpful. I’ve decided not to use the Zap-Pay service because of this.