Zenith Insurance Avis 

9 042
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z ba... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms. The staff was very professional and patient all throug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found Zenith through Go Compare and they offered a really decent price compared to other providers + I added no claims discount protection and guaranteed replacement car add-ons as it was worth it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The experience i had with Zenith Insurance was very easy and it was sort in minutes. They was very helpful and understanding and know what i need from the start

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance
  2. Assurance auto

Écrit par l'entreprise

Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(9 042)

415 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Easy

Easy , straight forward , very simple

3 juin 2026
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Réponse de Zenith Insurance

Hi Gerard,

Thank you for taking the time to leave your review!

Vicky

Noté 5 sur 5 étoiles

Excellent service and very easy to…

Excellent service and very easy to navigate. The question are clear and precise and most of all. Very reasonable Insurance Company. 5 ⭐⭐⭐⭐⭐

7 juin 2026
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Réponse de Zenith Insurance

Hi Michael,

Thank you for taking the time to leave us your fab five-star review!

Vicky

Noté 1 sur 5 étoiles

Bough a car

Bough a car, paid first instalment of monthly car insurance with Zenith and though it's all done. Now sending me some letters to provide photo of my Driving License ? Saying that my insurer Tradex has requested it ? I don't have any contract with Tradex, nothing commercial in my policy. Looking how to cancel Policy and find some normal company.

13 juin 2026
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Réponse de Zenith Insurance

Hi,

I am sorry to that you are not happy with your recent experience.

We are your intermediary, which is very much like a broker. Tradex is the insurer and can request the documents outlined in your review and part of their validations check.

We will be in touch.

Vicky

Noté 5 sur 5 étoiles

I don’t understand why I cannot find my…

I don’t understand why I cannot find my policy or any documents to my car insurance. Please send me a link thanks.

13 juin 2026
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Réponse de Zenith Insurance

Hi F D,
I'm sorry to hear you haven't been able to find your policy documents. I have requested a set to be sent to you both via email and in the post. In the meantime you can also access them on the online account.

Thank you for your review.

Rachel

Noté 5 sur 5 étoiles

Cheaper that other insurers and modern self-serve portal

Found Zenith through Go Compare and they offered a really decent price compared to other providers + I added no claims discount protection and guaranteed replacement car add-ons as it was worth it.

Their online portal is actually really modern, whereas their main website could do with a refresh IMO.

Seems like good service so far.

9 juin 2026
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Réponse de Zenith Insurance

Hi James,

Thank you for taking the time to leave a review and for choosing Zenith.

We're delighted to hear that you found our cover competitively priced and that the optional extras, including No Claims Discount Protection and Guaranteed Replacement Car cover, provided additional value for you.

We're pleased that your experience has been positive so far, and we look forward to continuing to provide you with excellent service throughout your policy.

Kind regards,

Noté 5 sur 5 étoiles

Good customer service

Good customer service

9 juin 2026
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Réponse de Zenith Insurance

Hello Mark,
It's great to hear about your experience. Thank you for your 5 star review.
Rachel

Noté 5 sur 5 étoiles

Number one they answered the phone

Number one they answered the phone. The person I spoke with was excellant. He dealt with my enquiry and sorted out my Insurance.

5 juin 2026
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Réponse de Zenith Insurance

Hi D W,

Thanks for the fantastic review! It's great to hear you found our customer service agent excellent!

Kirsty

Noté 5 sur 5 étoiles

I WOULD LIKE TO SAY AN ABSOLUTE…

I WOULD LIKE TO SAY AN ABSOLUTE PROFESSIONAL COMPANY WITH THR CUSTOMER IN MIND AT ALL TIMES !

12 juin 2026
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Réponse de Zenith Insurance

Hi Nuzhat,

Thanks for the 5 star review! It's fantastic to hear how happy you are with our service!

Kirsty

Noté 4 sur 5 étoiles

All good

All went well and smooth when I joined.

2 juin 2026
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Réponse de Zenith Insurance

Hi Robert,

Thanks for your review and feedback! I'm pleased to hear everything went well!

Kirsty

Noté 1 sur 5 étoiles

No 14 day cool off on an unissued insurance bought online

Took out a car policy with an annual premium and before the policy started I phoned to say I am moving down the road and wish to change my address. I was told that would be an additional £228 which was an increase of nearly 40 percent!! As I was within the 14 day cool off period and the money had not yet been taken from my account I asked for the policy to be cancelled. I was told that this would cost £30 which I felt was not right as the policy had not been issued. Zenith had not yet even asked for a copy of licences. I have phoned them three times now. They have had my money for 11 days and on checking today why I have not been refunded I was told it will be another 7 working days which makes more than two weeks I haven’t had my money which I need for another policy. THIS IS DO WRONG.

3 juin 2026
Avis spontané
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Réponse de Zenith Insurance

Hi Linda,

I'm sorry to hear about your recent experience with ourselves. When a policy is cancelled, an arrangement fee is charged to cover the cost of the set-up process; however, I appreciate your frustrations regarding this. So I can have a look into the refund for you, please can you email your policy details over to social@zenithinsurance-bisl.co.uk.

Kirsty

Noté 2 sur 5 étoiles

They promise one thing but deliver…

They promise one thing but deliver another

7 juin 2026
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Réponse de Zenith Insurance

Hey Mr Puleston,

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We take concerns like this seriously and strive to deliver on the commitments we make to our customers.

We'd appreciate the opportunity to better understand what happened and address your concerns directly. Please reach out to us with more details about your experience at social@zenithinsurance-bisl.co.uk so we can investigate and work toward a resolution.

Rachel

Your feedback helps us improve, and we value the chance to make things right.

Noté 5 sur 5 étoiles

10/10 the best so far thank you so much…

10/10 the best so far thank you so much I’m much appreciated this company

28 mai 2026
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Réponse de Zenith Insurance

Hello,

Thank you for your fantastic review!

We're delighted to hear that you've had such a positive experience and that you consider us the best so far.

Your kind words and support are greatly appreciated. Thank you for choosing Zenith Insurance – we're always here to help!

Thanks Laura

Noté 5 sur 5 étoiles
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Réponse de Zenith Insurance

Hello,

Thank you for your kind 5 star review!

We're thrilled to hear that you were very satisfied with our service.

Your feedback means a lot to us, and we look forward to helping you again in the future!

Thanks Laura

Noté 5 sur 5 étoiles

Excellent service and great value

Excellent service and great value

30 mai 2026
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Réponse de Zenith Insurance

Hi Mr Brown,

Thanks so much for leaving such a fantastic review. We are absolutely thrilled to hear that you're happy with our service and that you're getting great value from us.

Tahara

Noté 5 sur 5 étoiles

Amazing so much extra perks for no…

Amazing so much extra perks for no extra cost unlike other companies

8 juin 2026
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Réponse de Zenith Insurance

Hi Tina,

Thanks so much for leaving such a lovely review.

It is fantastic to hear that you're loving the extra perks, especially since they didn't cost you a penny more!

Tahara

Noté 5 sur 5 étoiles

Brilliant low price

Brilliant low price. 40+ years of motoring with never having claimed a penny. Great to find a company were im not paying for all the rubbish drivers out there

1 juin 2026
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Réponse de Zenith Insurance

Hi Raymond,

It's great to hear you were happy with the premium we offered for insurance with ourselves!

Kirsty

Noté 5 sur 5 étoiles

Very Well

Very Well. Thank you!!!

1 juin 2026
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Réponse de Zenith Insurance

Hi,

Thank you so much for your feedback, we really appreciate you taking the time to share your thoughts with us.

Tahara

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