Agria Ireland Avis 

991
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Seamless and quick every single time. Never an issue or avoidance of paying out. Less than one week after claim sent in we got our confirmation of settlement. Worth every single cent for if/when you’l... Voir plus

Noté 5 sur 5 étoiles

Bought insurance for my cockapoo pup fot through to a girl called Claire from Galway but now living in Cork. She had the funniest accent I have ever heard anyway what a gem to have working for Agria... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am so happy I decided to use Agria for my pets insurance. My beautiful 2 year old Newfy Cross developed hip issues recently which was heartbreaking to discover but thanks to Agria she will be looked... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

New to Agria this year having been with a different insurer for years. I had not heard of them before but thought I would give them a try. I have to say they were brilliant! Our cat was injured and d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance animaux

Écrit par l'entreprise

We know how much you love your pets and horses. We love ours too. That's why we provide lifetime dog, cat & horse insurance, ensuring that every beloved member of your family receives the care they deserve.

What sets us apart

Écrit par l'entreprise

Best of care for pets and peace of mind for owners
We shape our products by working with vets, breeders and rehoming organisations. We believe in a tailored approach to pet insurance, which is why our policies offer a flexible range of options so our customers only pay for what they need. Our staff love animals and are committed to ensuring pet owners receive the best service. Our claims handling team consists of veterinary-trained nurses and all our staff are based here in Ireland. As pet insurance specialists, innovation, research and working with animal health and welfare partners is at the heart of what we do. We believe pet insurance should be simple and uncomplicated.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

991 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(991)

42 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service, well informed, made the decision to get a new quote very easy.

5 septembre 2022
Logo de Agria Ireland

Réponse de Agria Ireland

Dear Bernie,

Thank you for joining the Petinsure Family!

We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Jeroen. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 5 sur 5 étoiles

Recommended

Always a prompt response, proactive and payments quickly sorted. And genuinely sympathetic and lovely communication around our dog's death.

8 avril 2022
Avis spontané
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Réponse de Agria Ireland

Dear Orla,

We are thrilled to hear that your claims and communications with us were both professional and efficient! This is exactly what we would hope your experience to be. Thank you so much for the kind words, we will certainly share your feedback with the team. We are sorry to hear your pet passed away we understand this can be a difficult time and if you need any further assistance do not hesitate to let us know.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 2 sur 5 étoiles

Minimal cover

This is the first time I got pet insurance. The dog is 4 years old and we got him when he was 2. The policy covers very little because of his age and lack of history.

29 août 2022
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Réponse de Agria Ireland

Dear Caroline,

Thank you for taking time to leave a review. We appreciate your feedback.

The policy covers unexpected veterinary cost for illness and injury. Unfortunately, based on the pets age at the inception of the policy, there are certain exclusions and limitations on cover as discussed with you with the agent you dealt with. You can submit claims for anything aside from these listed conditions for review by our claims handlers.

If you wish to discuss the details of the cover further, do not hesitate to let us know on 021 202 9119. Please also be advised that the policy comes with a 21 day cooling off period.

Kind Regards
The Petinsure Team

Noté 5 sur 5 étoiles

Excellent

Very helpful and explained everything in detail

31 août 2022
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Réponse de Agria Ireland

Dear Lesley,

Thank you for joining the Petinsure Family!

We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Michaela. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 5 sur 5 étoiles

Very happy with the cover

Very happy with the cover, everything was straight forward 👍

28 août 2022
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Réponse de Agria Ireland

Dear Andrew,

Thank you for joining the Petinsure Family!

We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 5 sur 5 étoiles
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Réponse de Agria Ireland

Dear Emma,

Thank you for joining the Petinsure Family!

We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Jeroen. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 5 sur 5 étoiles

Very good customer service very polite…

Very good customer service very polite and chatty.Explained everything clearly and didn't push anything extra onto me.

26 août 2022
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Réponse de Agria Ireland

Dear Sharon,

Thank you for joining the Petinsure Family!

We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Jeroen. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 5 sur 5 étoiles

Petinsure is an excellent company

Petinsure is an excellent company, they really care about pets and their clients, always a great service & great customer care, highly recommend 5 star service

26 août 2022
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Réponse de Agria Ireland

Dear Valerie,

Thank you for joining the Petinsure Family!

We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 4 sur 5 étoiles

Easy to Buy Policy but yet to make claim

4 Stars as all dealings with regards to buying policy were clear and straight forward. Have yet to make claim, which will be the real test

25 août 2022
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Réponse de Agria Ireland

Dear Brian,

Thank you for joining the Petinsure Family!

We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 5 sur 5 étoiles

A wonderful experience and very well…

A wonderful experience and very well explained.

25 août 2022
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Réponse de Agria Ireland

Dear Anne,

Thank you for joining the Petinsure Family!

We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Rachel. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 5 sur 5 étoiles

Pet Insurance

Such friendly and helpful staff explained everything so we'll was delighted with my insurance

24 août 2022
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Réponse de Agria Ireland

Dear Siobhan,

Thank you for joining the Petinsure Family!

We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Ian. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 5 sur 5 étoiles

I'm happy they were really helpful and…

I'm happy they were really helpful and friendly

23 août 2022
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Réponse de Agria Ireland

Dear Alan,

Thank you for joining the Petinsure Family!

We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Jeroen. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 5 sur 5 étoiles

Very satisfied with the representative…

Very satisfied with the representative I dealt with. A very pleasant person to deal with. She was very clear in her explanations and prompt at setting up my policy. Thank you!!

23 août 2022
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Réponse de Agria Ireland

Dear Ms Forde,

Thank you for joining the Petinsure Family!

We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Michaela. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 5 sur 5 étoiles

On becoming a customer

I have recently changed pet insurance to your policy. Very nice welcome

23 août 2022
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Réponse de Agria Ireland

Dear Ms Weir,

Thank you for joining the Petinsure Family!

We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 5 sur 5 étoiles

Put in a claim and got a settlement…

Put in a claim and got a settlement letter in less than a week. Absolutely fantastic service.

21 août 2022
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Réponse de Agria Ireland

Dear Ms Noctor,

We strive to provide the best possible customer service, so to find that your experience was fast and friendly is wonderful news! Thank you so much for the kind words, we will certainly share your feedback with Sean.
We wish Honey a speedy recovery. We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Noté 5 sur 5 étoiles

This company is great to deal with and…

This company is great to deal with and very quick to respond to my claim

18 août 2022
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Réponse de Agria Ireland

Dear Ms Burke,

We strive to provide the best possible customer service, so to find that your experience was fast and friendly is wonderful news! Thank you so much for the kind words, we will certainly share your feedback with Sean. We hope that Bailey is having a speedy recovery.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

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