When The Bank Says No Avis 

496
TrustScore 5 sur 5

4,9

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I couldn’t be happier with the service I received. The whole process was smooth from start to finish, and everything was explained clearly. They were always available to answer any questions and made... Voir plus

Noté 5 sur 5 étoiles

Brilliant service I received from Gus and Naheela. I needed funds to renovate and consolidate some debts. They were both amazing and efficient when it came to discussing all options. Would definat... Voir plus

Noté 5 sur 5 étoiles

Thank you so much to both Mark & Beckie for all thier fantastic help obtaining our mortgage. Every step of the way they have been nothing but helpful,informative and understanding. They made sure we... Voir plus

Noté 5 sur 5 étoiles

All the team at WTBSN have been great throughout the mortgage application process. Thankyou to Rachel, Samuel b, faith and Sam Jolley. Everyone that we dealt with were very helpful and easy to talk... Voir plus

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Conseiller financier
  3. Courtier d'assurances

Écrit par l'entreprise

When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

496 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,9

Tous les avis

(496)

331 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service hard working people

Well what can I say it's been a fantastic experience and the customer service is out of this world from first contact with Richard who was assisted by Samuel and Rachel they have all worked really hard and kept me updated along the way thanks very much for your help and advice

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast service

I recently arranged some additional borrowing and was really impressed with how quick and straightforward the whole process was. I first spoke to Naheela on Saturday evening, and by Wednesday the loan was already completed. Both Naheela and Gus were fantastic – they answered all my queries promptly and clearly, making everything easy to follow. The service was efficient, friendly, and completely hassle-free. Highly recommend!

29 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Helped me on 2 occasions...

I've used WTBSN on 2 occasions in the past 9 months, exceptional service on both occasions, helping me secure the funding I needed on both occasions, where others had failed. Don't hesitate to give them a try.

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

When the bank says no,give these a go!

After being refused by my bank for a mortgage, a work colleague suggested I try alder rose mortgage broker (when the bank says no)
They found me a mortgage to suit my needs and both Danielle (my mortgage advisor) and Rachel were always just a phone call away to guide me through the mortgage process.
I would definitely recommend alder rose (when the bank says no) to other people.

21 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Naheela and Gus excellent …

We found Naheela and Gus to be very helpful throughout this process and they worked very hard to get it all through as the lender was very thorough in what they wanted and the guys did their best to support us in getting it right. Will definitely recommend them

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely faultless

My experience with this company was amazing from start to finish. Ashley and Beckie were my consultants I was working with and honestly I can not fault them. They were amazing and guided me every step of the way from start to finish. They answered every question I had and just made the whole.process so easy especially as a first time buyer and not having much of an idea. Honestly would recommend these guys 100% amazing job

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I was supported through the whole…

I was supported through the whole process by Daniel and Beckie who couldn’t have been more supportive or helpful. Both were easily contactable, had great communication skills and nothing ever seemed any trouble for them. Exceptional service that was made easily with skilled knowledgeable helpful people

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I can’t recommend this mortgage team…

I can’t recommend this mortgage team enough. The service from start to finish was excellent, and the whole process was made far easier than I ever expected.

The team, led by Mark, were professional, supportive, and always available to answer any questions. I had concerns going in due to my credit history and honestly didn’t think getting a mortgage would be straightforward—but they made it happen.

They kept everything clear, simple, and stress-free, and I always felt like I was in safe hands throughout.

If you’re unsure about your situation or think getting a mortgage might be difficult, I’d definitely suggest speaking to them. Fantastic service all round.

21 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Mark and Rachel are the best

Mark and Rachel are the best. We come to WTBSN worried about if we could get a mortgage due to credit history. Mark eased our minds with any questions I had always having the answers, the same with Rachel when she joined our case! They are brilliant and have got us a mortgage with no stress laid on to myself or my partner. The pair of them took it all on themselves. We can’t thank them enough.

17 avril 2026
Avis spontané

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