alderrose.co.uk 

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant service I received from Gus and Naheela. I needed funds to renovate and consolidate some debts. They were both amazing and efficient when it came to discussing all options. Would definat... Voir plus

Noté 5 sur 5 étoiles

Thank you so much to both Mark & Beckie for all thier fantastic help obtaining our mortgage. Every step of the way they have been nothing but helpful,informative and understanding. They made sure we... Voir plus

Noté 5 sur 5 étoiles

All the team at WTBSN have been great throughout the mortgage application process. Thankyou to Rachel, Samuel b, faith and Sam Jolley. Everyone that we dealt with were very helpful and easy to talk... Voir plus

Noté 5 sur 5 étoiles

I had a very complex re-mortgage and Sam Burgess was an absolute legend as she kept me calm during a very stressful time when I had to ask for an increase in my offer from the provider. She passed me... Voir plus

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Conseiller financier
  3. Courtier d'assurances

Écrit par l'entreprise

When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.


Coordonnées de contact

Tous les avis

(497)

332 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mark and Rachel are the best

Mark and Rachel are the best. We come to WTBSN worried about if we could get a mortgage due to credit history. Mark eased our minds with any questions I had always having the answers, the same with Rachel when she joined our case! They are brilliant and have got us a mortgage with no stress laid on to myself or my partner. The pair of them took it all on themselves. We can’t thank them enough.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Secured Loan

Manged to get a secured loan for Home Improvements through when the bank says no after being turned away else where. Gus was great throughout the process. Would highly recommend if your struggling to get loans from other lenders

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Really good experience

Really good experience, excellent communication from the very start. Initially with Naglis & then with Beckie, she really went above and beyond to get our offer back far quicker than expected!

Couldn’t recommend them anymore

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very happy with all the support…excellent service!

Very happy with all the support received. Clearly communicated from the start how service will be provided. No advance payments demanded or hidden with surprises at the end of the process! Dedicated staff offered regular updates to each progress, really pleased with all work from beginning to end.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service ….

From start to finish Daniel has been not only polite but very professional as well.
I would have no issue in using these guys again in the future.

Thanks a million
Michael & Yvonne

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Mark Brazier ⭐️⭐️⭐️⭐️⭐️

Mark Brazier provided an exceptional service that was truly second to none. His expertise and helpfulness made a huge difference, and I felt supported every step of the way. I wouldn’t go anywhere else—Mark is a top man and a credit to his profession.

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Danielle is the best

Danielle is the best, she helped me with my remortgage and made the whole process nice and smooth with no stress at all. She is very kind, friendly and professional :)

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Exceptional personalised service

I was at a cross road in my life and needed specialised products and services that weren't on the high street.
The Bank Says No assisted me towards achieving my new start in life. I have used this company twice for my financial needs.
The level of service of this team is exceptional,bespoke showing care and responsibility from start to finish.
I would like to personally thank Bilal Awan, Pavinder Boparai, Mark Brazier and Samantha Jolley. The team worked tirelessly, to achieve my goal. The knowledge expertise and customer service is exceptional. 100% i would recommend look no further. Thank you all.

19 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Big appreciation to Mark, Sam & Faith!

Big appreciation to Samuel & Faith for your help, patience, and steady support throughout—it’s made a real difference and I’m very thankful!

But I have to give special recognition to Mark. The level of commitment, persistence, and hard work you’ve put into making this happen has been outstanding. I’ll be forever grateful for everything you’ve done for me!

Couldn’t have done it without you all—thank you so much!

19 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing mortgage service!

Ashley has supported me throughout the whole process of my mortgage application. He never made anything difficult for me. I was surprised to receive a mortgage offer within few days. I am extremely happy with the service and do recommend Ashley from when the bank says no! Please don’t think twice!

1 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great team, Professional and knowledgeable

The team at WTBSN gave me hope when I thought to give up and wait another 6 months as I initially got refused by Halifax and thought my last result would be a off high street lender but they knew which bank would accept me and got me a deal with a high street lender I can’t thank them enough.
Danielle and Rachel communicated with me through the whole process which made me know I was in the right hands.

I’d recommend highly giving them a call in any situation you in, if there is a way you can get a mortgage they will be the ones to make it happen for you.


13 mars 2026
Avis spontané

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