The custom backdrop i ordered feels a bit wider than my usual 8x8 frames, so it's not giving the result of a real stretch tension pillowcase backdrop but the quality and colors are really good. I n... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The banner is beautiful and perfect. There was a delay in production however the team reimbursed the express shipping for us. Ordered September 15th, received October 8th. 2026 Next order... Voir plus
L'entreprise a répondu
The sign looks great , the value was good . From order time to delivery was great. It was easy to install. The process to design a brand sign ( century 21 real estate) was not as easy as I was expe... Voir plus
L'entreprise a répondu
Everything was great until the actual product arrived. I ordered multiple car decals stickers for my food trailer. The material is sub-par. Its thin, has no stretch to it, teared going over a screw he... Voir plus
L'entreprise a répondu
4,2
Bien
334 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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All our orders were good quality and…
All our orders were good quality and value for money.
16 mars 2024
Avis spontané
Réponse de BannerBuzz
Hey Sharon! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to use and quality work
4 mars 2024
Avis spontané
Réponse de BannerBuzz
Thank you, Laura], for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Réponse de BannerBuzz
Thank you, Rod, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Business Card Printing need to be improved
Creating an order is very easy on their website—great support from Chat. 24-hour/7-day service is very useful for small businesses, especially home businesses. A lot of coupon offers are available every day. Most products are high quality, except business cards (I recently ordered 1000 business cards from BannerBuzz. The printing quality was awful. My customer was unhappy when received it. To compensate him, I have to send another order to 4Over to do it on my spending. I hope BannerBuzz can improve Business Card quality soon.
15 février 2024
Avis spontané
Réponse de BannerBuzz
Hello, thank you for sharing your feedback. We're delighted to hear that you are satisfied with the order processing, options, service, and the products you received. However, we regret to learn that you are not pleased with the business cards.
If you have any concerns, we encourage you to use the "Help & Support" section in your website account to raise a ticket. Our team will thoroughly investigate and offer the most effective resolution for the issue. Additionally, your feedback is valuable to us, and we have forwarded it to the relevant team to enhance the overall customer experience.
Réponse de BannerBuzz
Hey Darcy! We're pleased to know that you found our website user-friendly and happy with the price. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Vibrant!
I've ordered about 10 flags over the years and they're always excellent quality with vibrant colours. The customer service team that helps with proofs is always efficient.
13 février 2024
Avis spontané
Réponse de BannerBuzz
Hey Samantha! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great to work with, on time and great quality
Great to work with, on-time delivery & great quality. What else can we ask for ?
6 février 2024
Avis spontané
Réponse de BannerBuzz
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience working with us and that our delivery was on time with great quality. We couldn't ask for more than satisfied customers like you! If you ever need anything else, don't hesitate to reach out.
It was easy to do YES
It was easy to do, came quickly so far a quality product
11 décembre 2023
Avis spontané
Réponse de BannerBuzz
Hey Ken, thank you for acknowledging our efforts through your 5-star rating. We sincerely appreciate your recognition. Your appreciation reassures us that we are on the right track and motivates us to continue providing the best options, highest quality, and perfect fit. We take pride in ensuring that each of our customers receives products of exceptional quality. However, if you encounter any issues, our customer support team is available 24/7 to assist you. Our ultimate goal is to exceed customer expectations by delivering reliable products and exceptional customer service. We are excited to have the opportunity to delight you again with your next order!
Crazy good service
Crazy good service
Amazing price
Arrived on time and looked exactly as we had wanted it
Couldn't ask for more
19 décembre 2023
Avis spontané
Réponse de BannerBuzz
Hey Songrui, thank you for giving us the highest rating, we really appreciate your acknowledgment here. We will always try our best to satisfy you with our service, easy process and OfCourse the most important quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Very good service
Very good service! Priced right.
closetcompany.ca prefers BannerBuzz
22 novembre 2023
Avis spontané
Réponse de BannerBuzz
Hey Johnny, we are obliged to receive 5-star rating from you, and we will definitely try our best to deliver the same impression of our company. We make sure that our product is always in perfect price, size and quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Everything I've ordered from this site…
Everything I've ordered from this site has arrived on time and been exactly what I was expecting. They do a good job of ensuring you're getting the design you have made.
21 novembre 2023
Avis spontané
Réponse de BannerBuzz
Thank you so much for taking the time to share your positive experience with our site! We're thrilled to hear that everything you've ordered has arrived on time and met your expectations. Ensuring that our customers receive the designs they've chosen is a top priority for us, and it's great to know that our efforts are being recognized.
If you have any specific feedback or suggestions for improvement, we're always open to hearing from our valued customers. We appreciate your support and look forward to continuing to provide you with excellent service in the future. Thanks again for choosing us!
The staff is really helpful and…
The staff is really helpful and answered my questions immediately. Order easily and provided advices on my backdrop. Thanks.
19 novembre 2023
Avis spontané
Réponse de BannerBuzz
Hey Sam, we are obliged to receive 5-star rating from you, and we will definitely try our best to deliver the same impression of our company. We make sure that our product is always in perfect price, size and quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Custom Banner
Appreciated the help to make our low res image high res so that it printed well. Quick turn around time and fast delivery at a great price!
10 novembre 2023
Avis spontané
Réponse de BannerBuzz
Hi Anna, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
great experience
I've used them numerous times now. Great quality and delivery!
15 novembre 2023
Avis spontané
Réponse de BannerBuzz
Hey Ryan, thank you for giving us the highest rating, we really appreciate your acknowledgment here. We will always try our best to satisfy you with our service, easy process and OfCourse the most important quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Very disappointed in the customer…
Very disappointed in the customer service.
13 novembre 2023
Avis spontané
Réponse de BannerBuzz
Hi Dorothee, we deeply regret the bad experience you had with our customer support representatives. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect. We take great satisfaction in providing our all every day to give prompt and courteous service to every client, but we fell short in this case. We apologize profusely for this.
We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.
Great
Great Service so far, could do with a user friendly design page like many sticker services have.
3 novembre 2023
Avis spontané
Réponse de BannerBuzz
Hi James, thank you for your feedback. Though we have worked hard to make the order process simple and easy to follow, we understand that there is room for improvement. We request you to share your ideas and write us at feedback@bannerbuzz.com for a better customer experience.
Great order speed and quality of goods…
Great order speed and quality of goods for the cost. Would definitely recommend.
2 octobre 2023
Avis spontané
Réponse de BannerBuzz
Hi Connie, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.
On time and as requested
27 septembre 2023
Avis spontané
Réponse de BannerBuzz
Hi Ricardo, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
Great looking banner!
Great looking banner to promote our church concert. Ordering took a little longer than anticipated, but that was because "quality control" wanted to make sure we got a banner would be more than satisfactory. All in all a good experience.
24 septembre 2023
Avis spontané
Réponse de BannerBuzz
Hey Andy, thank you for your time and feedback. There are several reasons for the delay in ordering, such as the connectivity, too many open tabs, the current browser, etc. If you face any kind of issue in order process, you can clear the cookies, try to change the browser or try it after some time. We like to share that we have chat/call feature available for our customers 24 x 7, so if you face the same issue in future, kindly connect with us via chat/call. Our customer support representatives will make sure to help you instantly.
Terrible customer service
Even though I checked, double-checked, and even triple-checked with a customer service rep to make sure that my pop up display included the fabric, the hardware arrived by itself. I followed the instructions of the customer service rep (even making sure to write his name down as reference), but I did not receive what I was told I would receive. My only options were to spend another excess of $500+ Priority shipping to receive my fabric in time, or ship the product back to a US facility at my expense ($200+). Even though the purchase was from a Canadian site and shipped from a Canadian address, I have to pay to ship to the USA.
Terrible customer service. They cannot provide me with transcripts of the customer service conversation. There was no option for me to keep a copy of the conversation as in most other online shopping sites. They can therefore do whatever they please, and say whatever suits them with no recourse. Very unethical.
23 août 2023
Avis spontané
Réponse de BannerBuzz
Hi Nancy,
We're really sorry about the trouble you faced with our customer support. We want to make it clear that if you want both the fabric and hardware, you need to select both options. Whether you prefer plain white fabric or printed fabric, the price won't change.
We understand that you might have spoken to a representative who led you to place an order, resulting in the hardware-only error you received. We've tried our best to investigate, but unfortunately, we couldn't locate the conversation, especially since the name "Khan" isn't associated with our team. Sometimes, customers choose not to share their names or email addresses during chats, which can make it hard for us to find previous conversations.
Still, giving you the benefit of the doubt, we've worked hard to resolve this by allowing you to return the product at your own expense, despite our usual policy against product returns. We've also provided the best possible discount to make things right, which is the most we can offer.
We're truly sorry that we can't do more than what's already been done. Even if there was communication on this matter, the price for the graphic would have remained the same, and the resolution would have been unchanged. Regrettably, we can't offer further assistance. We apologize again for any inconvenience this has caused.
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