CB1 Medical Avis 

368
•
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the minute my call started I could tell that the clinician I spoke to was very professional and took his time to listen to me and suggest what he thought would be good for the pain I am complain... Voir plus

Noté 5 sur 5 étoiles

Very professional! Go about everything very thoroughly! Top company! 👌 I havnt even been approved yet, and id still highly recommend this clinic! They dont just give you the medication, they really g... Voir plus

Noté 1 sur 5 étoiles

AVOID at all costs, you will regret spending your hard earned money with this medical cannabis company. Their flowers are worse than street cannabis, they use radiation on 90% of their flower product... Voir plus

Noté 5 sur 5 étoiles

Great service, quick and easy to get an appointment for consultation with date and tell to suit you. Consultation was face to face and the Dr was easy to talk to and gave all the information I requir... Voir plus

À propos de l'entreprise

  1. Centre anti-douleur
  2. aussi dans
  3. Clinique
  4. Clinique spécialisée
  5. Médecin spécialiste de la gestion de la douleur

Écrit par l'entreprise

CB1 Medical is the UK’s most affordable and highly rated medical cannabis clinic, providing expert consultations, prescriptions, and ongoing patient care. We specialise in tailored treatment plans for chronic pain, neurological conditions, and mental health concerns, offering a patient-first approach with transparent pricing and accessible support. Visit cb1medical.com to check your eligibility and get started today.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

368 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 27 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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3,6

Tous les avis

(368)

235 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Be careful ALWAYS DAMP OR WET FLOWER

Be careful when you automatically think this is regulated.
It may say it is.
They can not regulate this.

YOU WILL DEFINITELY ALWAYS GET DAMP AND A LOT OF THE TIMES WET...... YES WET FLOWER.

They say if you have an issue to keep 75%of it to send back and it takes 4-6 weeks to complete your complaint.

So you will be left with no flower and the next month when your prescription is ready, if that flower is wet, same process.

The biggest issue is....... NO GUIDELINES WHATSOEVER FOR CUSTOMERS TO STATE WHAT FLOWER SHOULD BE LIKE. SOME ARE CRISPY DRY AND OTHER ARE ACTUALLY SO WET THE GRINDER HAD TO GO IN THE BIN.
THIS IS SO UNFAIR ON THE PEOPLE WHO ARE GETTING MONEY STOLEN ON THEM THROUGH WET FLOWER.

AND WHAT AN EXTREMELY POOR PROCESS TO RESOLVE IT.

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast Delivery, No Monthly Fees, and Great Choice of Products. One of the Best Clinics I’ve Used!

Great experience from consultation to receiving my first prescription delivery. Unlike other clinics, the lack of a recurring monthly fee really stood out for me. I also appreciate being able to choose which flower products I want included in my prescription, which isn’t something every clinic offers.

Delivery has been fast and reliable, and that alone makes a big difference compared to other clinics I’ve used. Overall, CB1 genuinely stands out among competitors and comes in at a fraction of the cost of many others. Easily one of the best clinics I’ve tried so far. I appreciate the one off fee, and then free for life for consultations. And by research, the best flower prices and selection without being overly expensive.

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I receive top service for my purchases…

I receive top service for my purchases in every order. They reply to emails within 24 hours but typically within a few hours. The price of consultations and service is better than any other prescriber.

I recommend this clinic and I will be purchasing again.

The stock issues are not a poor reflection of the company but of the cannabis industry, as no one can grow the same product every time; it has to be listed as a new product. This is not CB1s fault

3 décembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Easy signing up though lost confidence in the "doctors" making arbitrary rules to increase profit

Was recommended CB1 by a friend due to it being fast and cheap. Signing up was hassle free. Initial consultation was quite transactional but I'm a simple case with no question of eligibility.

They advertise next day delivery, but it's only next day from when it's posted. This can actually be a few days after you order so it's a bit disingenuous. But it's not hard to order a week or two before you need it!

I have nothing to compare it to, but it does seem like a lot of products are out of stock.

None of this bothers me since most meds work the same for me. I'm happy buying what's in stock and ordering with time to spare!

Update: If you have epilepsy, they limit THC to 22%. Doesn't take a genius to figure out that is solely for profit. I'm leaving.

14 février 2026
Avis spontané
Noté 5 sur 5 étoiles

very pleased

have found the whole experience very easy, awaiting 2nd order. good choices but need to talk to a dr as i seem to have potency limits overall very happy

17 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Great Service, but Critical Stock Issues for High-Tolerance Patients

​CB1 gets a lot right: their portal is easy to use, and their customer service team is responsive and professional. However, as a medical patient, the "medicine" side of the business is where it falters.
​My biggest concern is stock availability. For patients requiring high-THC strains (29%+), about 75% of the menu is currently out of stock. This forces patients to settle for products that don't provide adequate relief. For those of us who rely on specific terpene profiles for symptom relief, being limited to ineffective alternatives defeats the purpose of the service.

​Additionally, the "next day delivery" claim is misleading, as it typically takes 2–3 days, and the 3-week wait for consultations is longer than ideal. CB1 has the potential to be the best in the market, but they need to fix their supply chain and be more transparent about delivery times to get there.

Final Verdict: The "wrap-around" service is great, but the medicine is the most important part. If the specific strains needed for relief aren't available, the rest of the experience loses its value.

13 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience in every aspect

Great experience in every aspect. Really fast services. Great customer service. Great doctors appointment with good advice and recommendations.
Fast turn around with prescription .and really impressed with the medicine choice and quality .

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Waste of money

Waste of money. I paid the 50 pound yearly subscription. Nothingvthats worth smoking is ever available. Stock is always running out. I had a consultation to ask for more choice. Was given more choice to find all the ones I now have access to are all out of stock and after 3 weeks non are back in stock. Prices fluctuate too and you find the flower you paid 55 for last time is now 65 or out of stock. The cheap strains are never in stock and never have been since I joined. I would avoid this place and use one of the better known clinics with better stock availability and pricing structure.

13 février 2026
Avis spontané
Noté 4 sur 5 étoiles

Close to perfection.

There have been some hiccups during the last six months with CB1. I have to say that they have responded to these admirably and apart from the continued use of jiffy bags which I believe will come to an end soon; everything is rosy with CB1 these days.
The formulary is well stocked with a broad range of cultivars, I find it very easy to find the types of medications that favour various health complaints. The new addition of flagged close to expiry reduced items is very helpful in making informed decisions.
I currently seek to adjust my treatment and needed to book a consult, only a three week wait which is pretty good these days, even although I requested it the consult will be free.
I'm very pleased I stayed with CB1 in the long run and I'm finding that their processes are now running very well. Medical cannabis has helped me reduce downtime with back pain, wiped out the use of harmful conventional meds and in turn improved another two major health issues. One of which I'm now reducing dosages of conventional meds with a view to stopping. There have been tangible benefits to adopting this type of treatment.

10 février 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE THIS CLINIC!! Left without medication after being told I qualified


I was previously a patient with Relief for over a year with no issues at all. My treatment was stable and working well.

Someone suggested CB1 Medical to me as a potentially cheaper alternative, so I decided to explore switching. I went through their website eligibility process, was told I qualified, and booked a consultation.

The consultation itself was straightforward. The doctor went through my medical history, discussed my treatment, explained everything clearly, and confirmed I would be prescribed. I was told the only thing outstanding was a discharge letter from my existing clinic (Relief), after which we would proceed.

On that basis, I arranged discharge from my previous clinic and sent CB1 the requested discharge letter.

After sending it, I then received an email from CB1 stating that, having reviewed my case, I did not qualify after all.

I immediately contacted them to query this and asked to speak with the doctor who had assessed me, or the lead doctor who made the decision. That was over a week ago. I have had no phone call, no meaningful explanation, and no opportunity to discuss the reversal of their decision — just a further email repeating that I don’t qualify.

So I have now been left in an extremely difficult position — discharged from my original clinic, without an active prescription, and unable to access the medication I rely on to manage daily life — all because CB1 advised me to discharge before they had fully confirmed acceptance.

My advice to others would be: do not discharge from your existing clinic until CB1 (or any clinic) has fully and formally accepted you and issued your prescription.

Unfortunately, my experience has been that I was told I qualified, given a prescription in consultation, asked to discharge elsewhere — and then refused — leaving me without medication and having to try to reinstate care with my previous provider.

Very disappointing and stressful experience.

6 février 2026
Avis spontané
Noté 4 sur 5 étoiles

Easy from sign up / review to clinician…

Easy from sign up / review to clinician appointment and prescription, and generally helpful customer service. Still awaiting an answer to a query over product catalogue availability to see potential options and associated differences, which has not been forthcoming.

24 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

It seem that most people dont know what…

It seem that most people dont know what good medical marijuanas looks like (I would always recommend no irradiated and if it brown or black it gone off) (some one who been smoke dor over 9 year for fibromyalgia and never ending pain)

31 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Was told by a Doctor I wouldn't qualify…

Was told by a Doctor I wouldn't qualify because it wasn't for myself who'd just had 3 parts of my Right Lung cut out to remove Cancer, problem probably being I'm a Recovering Addict of 28 years, but CB1 Medical made me welcome & helped me in every way possible. I like the Vaping angle as it helps with my attempt at stopping smoking Joints & I actually feel fresher than I have done in years. Had 1st Video Consultation with a Doctor who was very understanding to my Health issues & what could be helped by Weed, I had to pass over my Medical Files & there isn't no guys lying around smoking big joints because the liars at the daily fail forgot to say that you only qualify if you Vape it. You also have to abstain a day or 2 every couple of weeks or so. Huge lies made up about a great cause for the Medically desperate who cannot get proper help elsewhere unless you wanna break the law that is.

26 décembre 2025
Avis spontané
Logo de CB1 Medical

Réponse de CB1 Medical

Thank you so much for taking the time to share such a thoughtful and honest review. We’re really glad you felt welcomed and supported by the CB1 Medical team - especially given the complexity of your health history. Our clinicians take a careful, compassionate, and fully regulated approach, and it’s reassuring to hear that your consultation felt understanding and respectful of your circumstances.

We’re proud to support thousands of patients every week through safe, legal, clinician-led care. We’re also glad the vaping route and structured treatment plan have made a positive difference for you. Thank you for being part of the CB1 community - we have a number of service and portal enhancements coming in the weeks ahead, and we’re excited to keep improving the experience for patients like you.

Noté 5 sur 5 étoiles

CB1 Medical are absolutely brilliant

CB1 Medical are absolutely brilliant. They really did listen to me when explaining my pain etc and the consultation doctor was really nice and understanding.
I would definitely recommend this company as they give 100% service.

16 janvier 2026
Avis spontané
Logo de CB1 Medical

Réponse de CB1 Medical

Thank you, Kerry - we really appreciate such kind feedback. Listening carefully and treating every patient as an individual is at the heart of how we work, so it’s great to hear that came through in your consultation.

We’re proud to support thousands of patients across the UK each week, and we’re continuing to invest in our clinicians, systems, and patient experience to make things even better. Thanks for recommending CB1 Medical - we’re very glad to have you as part of the community.

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