Decovasse Avis 

174
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have bought two arrangements from Decovasse and absolutely love them. After receiving many compliments on the first arrangement for my dining room table, there was no doubt, I had to purchase anoth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased a few items (faux flowers, dried flower and Vase) from Decovasse. Shipment was pretty quick. and the dry flower and vase come with it are beautiful. however, there was a misplaced order. B... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The"Decovasse" experience was truly wonderful. I love old school charm, and that is exactly what I received upon purchasing the floral arrangement and vase. The flowers & green were wrapped & tied lik... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was skeptical because comments are shut off on Facebook. However, I know I have bought from them in the past and decided to buy the Haven I’ve been eyeballing forever. It has arrived. It will arr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de design et de décor intérieur
  2. aussi dans
  3. Livraison de fleurs
  4. Magasin d'ameublement et de décoration
  5. Magasin de fleurs séchées
  6. Marché aux fleurs
  7. Service de plantes d'intérieur

Écrit par l'entreprise

Decovasse is a premium international home décor brand specializing in luxury faux flower arrangements, artificial plants, designer vases, and custom floral creations. Serving customers across Australia, the United States, Canada, the United Kingdom, and throughout Europe, we bring sophisticated, maintenance-free botanical décor to homes, offices, hospitality venues, and commercial spaces worldwide. From carefully curated ready-made arrangements to bespoke floral designs tailored to individual styles and interiors, Decovasse combines high-quality craftsmanship with contemporary design to create timeless decorative pieces that elevate every space. We make shopping with Decovasse convenient and secure by accepting a wide range of trusted payment methods, including American Express, Apple Pay, Bancontact, Diners Club, Discover, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, UnionPay, and Visa. Customers can also take advantage of 4-installment payment options, making it easier to enjoy premium décor with greater flexibility. Our commitment goes beyond our products. Our customer support team is available 24/7, ensuring that customers can receive assistance whenever they need it. We also offer a 30-day return policy, giving our customers additional confidence and peace of mind when shopping with Decovasse. At Decovasse, we believe premium home décor should be beautiful, accessible, convenient, and supported by exceptional customer care. Whether you're looking to transform your home, find the perfect gift, style an event, or enhance a commercial space, we are here to bring timeless floral elegance to customers around the world.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(174)

155 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

We had a rough start, but they fixed their mess

I wanted to update my previous review after the company reached out to resolve my concerns.
While I was initially disappointed with my order mainly due to the delivery time and the flowers not looking as full as advertised, Decovasse did take my feedback seriously. They sent an additional bunch of flowers promptly to help achieve the fuller look shown in their photos.
I really appreciate how quickly they acted to rectify the issue, and the end result now matches what was originally advertised. The arrangement looks much better and more in line with expectations.
Overall, while the first experience wasn’t perfect, their customer service and willingness to fix the problem has made a big difference.

3 mai 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Dear customer, thank you for your honest feedback. We always strive to reach out to customers who aren't fully satisfied so we can make things right and learn from our mistakes.

Noté 5 sur 5 étoiles

Was searching for something "no…

Was searching for something "no maintenance" but something that would add a fresh statement piece to my bedroom. Absolutely love these, the white is so pretty and fresh!

2 mai 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing us

Noté 5 sur 5 étoiles

Lovely flowers

Lovely flowers. These look really nice in our home. They're right at our front door, so far everyone has commented on how nice they look. The stems do look quite 'plasticy', but once in a vase they're really nice. Shipping took a while, but communication was good and they arrived safe and sound.

30 avril 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing us

Noté 2 sur 5 étoiles

Buyer beware - not as they look in advertisement

I purchased from a similar company that had pretty much the same pictures as Decovasse so I thought they’d be one of the same. How disappointed I was. Flowers look like they’re from a $2 shop dressed up with hessian wrapping. I waited 3 weeks for delivery, and still waiting on the vase.

1 mai 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Dear Dee, please contact us at contact@decovasse.com, so we can fix our mistake.

Noté 1 sur 5 étoiles

Awful quality for the price!

Awful quality for the price!! Go to the reject shop for same quality. Still waiting for vase 20 days later. I could only imagine what it’s going to be like if the flowers are crap!!!!!! What an absolute waste of money. The positive reviews they have can’t be real. They would be fake reviews. It’s a scam!!!!!! Look beyond the positive reviews and you will soon see all the negative reviews. Item is definitely NOT what they describe.

1 mai 2026
Avis spontané
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Réponse de Decovasse

Dear Megan, could you please contact us at contact@decovasse.com?

Noté 3 sur 5 étoiles

Flowers never received.

I ordered 2 bunches of flowers as gifts - I had already bought some for myself and loved them. I ordered them in 2024 and never received them. I emailed many times but never received a reply. I paid $82.60 and gave up after a couple of months of not receiving a reply or my flowers.
Update - over a year later, Decovasse have made it right. My 2 bunches have arrived and they are lovely. It took a while and not sure what to do with them now, but I appreciate them rectifying their mistake.

6 novembre 2025
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Hi Susan,
Could you please contact us at contact@decovasse.com with your order number

Noté 5 sur 5 étoiles

I ordered a bunch of flowers for my…

I ordered a bunch of flowers for my restaurant as a part of decore. The service provided by them was very fast. The quality is very good as well. Good job!

12 février 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Thank you for choosing us

Noté 5 sur 5 étoiles

Güllər çox gözəl idi

Güllər çox gözəl idi, hər kəs haradan aldığımızı soruşurdu. Özəl günlər üçün ən gözəl gülləri buradan alırıq

25 avril 2026
Avis spontané
Logo de Decovasse

Réponse de Decovasse

Bizi seçdiyiniz üçün minnətdarıq

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