I have bought two arrangements from Decovasse and absolutely love them. After receiving many compliments on the first arrangement for my dining room table, there was no doubt, I had to purchase anoth... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I purchased a few items (faux flowers, dried flower and Vase) from Decovasse. Shipment was pretty quick. and the dry flower and vase come with it are beautiful. however, there was a misplaced order. B... Voir plus
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The"Decovasse" experience was truly wonderful. I love old school charm, and that is exactly what I received upon purchasing the floral arrangement and vase. The flowers & green were wrapped & tied lik... Voir plus
L'entreprise a répondu
I was skeptical because comments are shut off on Facebook. However, I know I have bought from them in the past and decided to buy the Haven I’ve been eyeballing forever. It has arrived. It will arr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de design et de décor intérieur
- aussi dans
- Livraison de fleurs
- Magasin d'ameublement et de décoration
- Magasin de fleurs séchées
- Marché aux fleurs
- Service de plantes d'intérieur
Écrit par l'entreprise
Decovasse is a premium international home décor brand specializing in luxury faux flower arrangements, artificial plants, designer vases, and custom floral creations. Serving customers across Australia, the United States, Canada, the United Kingdom, and throughout Europe, we bring sophisticated, maintenance-free botanical décor to homes, offices, hospitality venues, and commercial spaces worldwide. From carefully curated ready-made arrangements to bespoke floral designs tailored to individual styles and interiors, Decovasse combines high-quality craftsmanship with contemporary design to create timeless decorative pieces that elevate every space. We make shopping with Decovasse convenient and secure by accepting a wide range of trusted payment methods, including American Express, Apple Pay, Bancontact, Diners Club, Discover, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, UnionPay, and Visa. Customers can also take advantage of 4-installment payment options, making it easier to enjoy premium décor with greater flexibility. Our commitment goes beyond our products. Our customer support team is available 24/7, ensuring that customers can receive assistance whenever they need it. We also offer a 30-day return policy, giving our customers additional confidence and peace of mind when shopping with Decovasse. At Decovasse, we believe premium home décor should be beautiful, accessible, convenient, and supported by exceptional customer care. Whether you're looking to transform your home, find the perfect gift, style an event, or enhance a commercial space, we are here to bring timeless floral elegance to customers around the world.
Coordonnées de contact
London, Royaume-Uni
- contact@decovasse.com
- decovasse.com
4,5
Excellent
174 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Les gens ont aussi consulté
It seems very obvious that there is a…
It seems very obvious that there is a common theme here!!! I ordered as well, I saw them on Instagram and they looked great. I finally did receive the night lights and they are cheap looking and do not turn off. I found similar ones on Amazon for $30 CAD if not the exact same ones. "Decovasse" is probably ordering them from there and sending them to their customers. I like to think that I am pretty savvy when it comes to ordering things from online ads but like my husband said, I think you got taken!!! Truly an example of Buyer Beware!!! I have learned my lesson, shame on you Decovasse........
18 octobre 2024
Avis spontané
Réponse de Decovasse
Dear Alison Rose, could you please contact us at contact@decovasse.com
I did receive my order of the lights…
I did receive my order of the lights after about 2 weeks, however the lights DO NOT ever turn off. They stay on all day and all night. The dimmer switch works and they do look nice but on all the time and NO response from the company after i emailed and contacted them by messenger. Very disappointed.
22 octobre 2024
Avis spontané
Réponse de Decovasse
Dear Connie McGinley, could you please contact us at contact@decovasse.com
DO NOT ORDER from this company
DO NOT ORDER from this company. I have waited over a month and have received no tracking and no product. I have tried to reach out multiple times. I got a response last week to say if it was not shipped in a week they would issue a refund and now nothing. I can get no response. Total scammers. Horrible. Someone needs to shut the site down.
3 octobre 2024
Avis spontané
Réponse de Decovasse
Dear Stacey, could you please contact us at contact@decovasse.com
I am truely disgusted with this company…
I am truely disgusted with this company - I ordered something exactly 1 month ago - it says it has not been shipped yet - and I am unable to get in touch with the company via the email provided !!!!
DO NOT ORDER FROM THESE PEOPLE - you will be disappointed too !!!!!!!!
31 août 2024
Avis spontané
Réponse de Decovasse
Hi Debby, could you please contact us at contact@decovasse.com
Terrible Customer Service
This company basically has ZERO customer service. DO NOT PLACE AN ORDER WITH THEM. They don’t answer emails, but they send them. The last email asked me if I had opened the box yet? I’d love to open a box, but the tracking info doesn’t update and the order has never been delivered. Next, I received an email that said they’ve moved their customer service to Live Chat. But, no one acknowledges or is there for the Live Chat. I’m truly frustrated.
18 septembre 2024
Avis spontané
Réponse de Decovasse
Hi Kelly, could you please contact us at contact@decovasse.com
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