Decovasse Avis 

174
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have bought two arrangements from Decovasse and absolutely love them. After receiving many compliments on the first arrangement for my dining room table, there was no doubt, I had to purchase anoth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased a few items (faux flowers, dried flower and Vase) from Decovasse. Shipment was pretty quick. and the dry flower and vase come with it are beautiful. however, there was a misplaced order. B... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The"Decovasse" experience was truly wonderful. I love old school charm, and that is exactly what I received upon purchasing the floral arrangement and vase. The flowers & green were wrapped & tied lik... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was skeptical because comments are shut off on Facebook. However, I know I have bought from them in the past and decided to buy the Haven I’ve been eyeballing forever. It has arrived. It will arr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de design et de décor intérieur
  2. aussi dans
  3. Livraison de fleurs
  4. Magasin d'ameublement et de décoration
  5. Magasin de fleurs séchées
  6. Marché aux fleurs
  7. Service de plantes d'intérieur

Écrit par l'entreprise

Decovasse is a premium international home décor brand specializing in luxury faux flower arrangements, artificial plants, designer vases, and custom floral creations. Serving customers across Australia, the United States, Canada, the United Kingdom, and throughout Europe, we bring sophisticated, maintenance-free botanical décor to homes, offices, hospitality venues, and commercial spaces worldwide. From carefully curated ready-made arrangements to bespoke floral designs tailored to individual styles and interiors, Decovasse combines high-quality craftsmanship with contemporary design to create timeless decorative pieces that elevate every space. We make shopping with Decovasse convenient and secure by accepting a wide range of trusted payment methods, including American Express, Apple Pay, Bancontact, Diners Club, Discover, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, UnionPay, and Visa. Customers can also take advantage of 4-installment payment options, making it easier to enjoy premium décor with greater flexibility. Our commitment goes beyond our products. Our customer support team is available 24/7, ensuring that customers can receive assistance whenever they need it. We also offer a 30-day return policy, giving our customers additional confidence and peace of mind when shopping with Decovasse. At Decovasse, we believe premium home décor should be beautiful, accessible, convenient, and supported by exceptional customer care. Whether you're looking to transform your home, find the perfect gift, style an event, or enhance a commercial space, we are here to bring timeless floral elegance to customers around the world.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(174)

155 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect

Perfect, blij met de aankoop.

Het heeft mijn verwachttingen overtroffen. Ik zalopnieuw bestellen uit de Faux Brown-collectie

6 mars 2026
Avis spontané
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Réponse de Decovasse

Bedankt dat u voor ons hebt gekozen.

Noté 5 sur 5 étoiles

The faux arrangement looks fantastic at…

The faux arrangement looks fantastic at my home. I've ordered kiku arrangement and arlo vase, Both came on time, but seperately. Love my purcahse

17 mars 2026
Avis spontané
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Réponse de Decovasse

Thank you for choosing us

Noté 4 sur 5 étoiles

Very Happy with the quality but…

Very Happy with the quality but shipping was a bit slow. I have ordered from Decovasse.com about 4 weeks ago. The faux arrangement arrived in 2 weeks, but Viola vase took 4 weeks to arrive. Customer service was responsive. I had concerns regarding vase, but everytime I have contacted them, they provided me with the info. I’m pleased with my purchase, especially if delivery times improve

2 mars 2026
Avis spontané
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Réponse de Decovasse

Thank you for sharing your experience with us. We will improve our delivery time

Noté 5 sur 5 étoiles

Overall satisfied

I was a bit unsure, but decovasse durprised me in a good way. I have ordered Daisy arrangement with viola vase, well had some little delays wit the delivery, but it wasn't a big thing. Overall very satisfied with the product

3 mars 2026
Avis spontané
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Réponse de Decovasse

Thank you for choosing us

Noté 1 sur 5 étoiles

Decovasse website is definitely a scam

Decovasse website is definitely a scam. All their product photos are copied from a legitimate worldwide business Contempee.

1 avril 2026
Avis spontané
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Réponse de Decovasse

Hi Paula, thank you for your comment. Decovasse is a legitimate business and our product photos are original and taken from our own arrangements and vases. If you have any concerns, feel free to contact us at contact@decovasse.com

Noté 1 sur 5 étoiles

Cheap products priced ridiculously…

Cheap products priced ridiculously high. Don't buy!

15 juillet 2025
Logo de Decovasse

Réponse de Decovasse

Hi, thank you for your feedback. We’re sorry to hear you feel this way. Our prices reflect the quality of our materials, detailed craftsmanship, premium packaging, and the cost of shipping and handling. We always aim to provide luxury-looking décor that lasts for years. If you had any issue with your order, please contact us at contact@decovasse.com and we’ll be happy to assist.

Noté 1 sur 5 étoiles

Company is fraud

Company is fraud! Ordered something and got an email with a tracking number but was fake! Now their website is non-existent and noone to contact.

DO NOT BUY FROM THIS FRAUD COMPANY

5 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Still waiting!

Still waiting!
Ordered long before Christmas and still waiting. Can’t get hold of them to find out when they will deliver. Very disappointed as have ordered vase and flowers previously and was very happy with them but would not trust them now

9 décembre 2024
Avis spontané
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Réponse de Decovasse

Hi Marie,
could you please contact us at contact@decovasse.com?

Noté 1 sur 5 étoiles

I ordered over 2 months ago

I ordered over 2 months ago. My order was never shipped. They do not respond to emails or facebook messages. I have tried their suggested live chat several times with no success. I have bought from Decovasse previously with no problem, so ordered 2 more bunches of flowers and unfortunately, it is like there is just no one there. DO NOT PURCHASE FROM THIS COMPANY.

24 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

If I could give no stars I would

If I could give no stars I would! After not receiving my parcel for 3 weeks I tried to contact the site. I was unable to email, they stated it had it be a live chat but I wasn’t able to contact anyone. After almost 5 weeks of not getting hold of anyone, I ended up putting in a claim through PayPal to cancel the order. That was a week ago and then today the vase arrived, completely smashed into a thousand pieces, wrapped in a single layer of bubble wrap and in a plastic bag. Terrible service, communication and product.

13 décembre 2024
Avis spontané
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Réponse de Decovasse

Dear Jodi Medley, could you please contact us at contact@decovasse.com?

Noté 1 sur 5 étoiles

DO NOT ORDER ANYTHING FROM THIS…

DO NOT ORDER ANYTHING FROM THIS COMPANY!
TOTALLY A SCAM! And the PRODUCTS ARE TERRIBLE IF THEY DO ARRIVE and DO NOT WORK!

6 décembre 2024
Avis spontané
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Réponse de Decovasse

Dear Connie, could you please contact us at contact@decovasse.com

Noté 1 sur 5 étoiles

AVOID!!

AVOID!!! At all costs. Just like other customer reviews, I ordered my black vase nearly a month ago now. It’s not even been shipped yet!!!! I emailed asking where on earth it is, I got an automated reply saying I need to do a live chat. I would if I could get someone to chat with!!! List £35 I suspect! They need to be shut down!!!

3 novembre 2024
Avis spontané
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Réponse de Decovasse

Hi Victoria, could you please contact us at contact@decovasse.com

Noté 1 sur 5 étoiles

This Company is an absolute Scam

This Company is an absolute Scam. Stay away at all cost. I'm presently opening a BBB File on these characters. Order never came the first time and I couldn't get ahold of anyone by Email. I threatened the BBB on them and then 3 weeks later they mysteriously show up. Lights don't really Dim, and I can get them to shut off at all. Hopefully I get my $80 Canadian back somehow

28 octobre 2024
Avis spontané

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