I have bought two arrangements from Decovasse and absolutely love them. After receiving many compliments on the first arrangement for my dining room table, there was no doubt, I had to purchase anoth... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I have bought two arrangements from Decovasse and absolutely love them. After receiving many compliments on the first arrangement for my dining room table, there was no doubt, I had to purchase anoth... Voir plus
L'entreprise a répondu
I purchased a few items (faux flowers, dried flower and Vase) from Decovasse. Shipment was pretty quick. and the dry flower and vase come with it are beautiful. however, there was a misplaced order. B... Voir plus
L'entreprise a répondu
The"Decovasse" experience was truly wonderful. I love old school charm, and that is exactly what I received upon purchasing the floral arrangement and vase. The flowers & green were wrapped & tied lik... Voir plus
L'entreprise a répondu
I was skeptical because comments are shut off on Facebook. However, I know I have bought from them in the past and decided to buy the Haven I’ve been eyeballing forever. It has arrived. It will arr... Voir plus
L'entreprise a répondu
Decovasse is a premium international home décor brand specializing in luxury faux flower arrangements, artificial plants, designer vases, and custom floral creations. Serving customers across Australia, the United States, Canada, the United Kingdom, and throughout Europe, we bring sophisticated, maintenance-free botanical décor to homes, offices, hospitality venues, and commercial spaces worldwide. From carefully curated ready-made arrangements to bespoke floral designs tailored to individual styles and interiors, Decovasse combines high-quality craftsmanship with contemporary design to create timeless decorative pieces that elevate every space. We make shopping with Decovasse convenient and secure by accepting a wide range of trusted payment methods, including American Express, Apple Pay, Bancontact, Diners Club, Discover, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, UnionPay, and Visa. Customers can also take advantage of 4-installment payment options, making it easier to enjoy premium décor with greater flexibility. Our commitment goes beyond our products. Our customer support team is available 24/7, ensuring that customers can receive assistance whenever they need it. We also offer a 30-day return policy, giving our customers additional confidence and peace of mind when shopping with Decovasse. At Decovasse, we believe premium home décor should be beautiful, accessible, convenient, and supported by exceptional customer care. Whether you're looking to transform your home, find the perfect gift, style an event, or enhance a commercial space, we are here to bring timeless floral elegance to customers around the world.
London, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Güllər çox xoşuma gəldii vuruldum həqiqətən 👍🏻 Supersiz çox təşəkkür edirəm belə gözəl xidmət göstərdiyiniz üçün.

Réponse de Decovasse
I’ve ordered Faux Kiku arrangement for our anniversary. The experience was truly amazing and flowers are really lifelike.

Réponse de Decovasse
Perfect, blij met de aankoop.
Het heeft mijn verwachttingen overtroffen. Ik zalopnieuw bestellen uit de Faux Brown-collectie

Réponse de Decovasse
The faux arrangement looks fantastic at my home. I've ordered kiku arrangement and arlo vase, Both came on time, but seperately. Love my purcahse

Réponse de Decovasse
Very Happy with the quality but shipping was a bit slow. I have ordered from Decovasse.com about 4 weeks ago. The faux arrangement arrived in 2 weeks, but Viola vase took 4 weeks to arrive. Customer service was responsive. I had concerns regarding vase, but everytime I have contacted them, they provided me with the info. I’m pleased with my purchase, especially if delivery times improve

Réponse de Decovasse
I was a bit unsure, but decovasse durprised me in a good way. I have ordered Daisy arrangement with viola vase, well had some little delays wit the delivery, but it wasn't a big thing. Overall very satisfied with the product

Réponse de Decovasse
Decovasse website is definitely a scam. All their product photos are copied from a legitimate worldwide business Contempee.

Réponse de Decovasse
Cheap products priced ridiculously high. Don't buy!

Réponse de Decovasse
I ordered a flower vase and it arrived completely shattered. The flowers also look very cheap.

Réponse de Decovasse
Never received product horrible company. Have reported to the bbb

Réponse de Decovasse
Product was delivered in box. Flowers were smashed.

Réponse de Decovasse
Company is fraud! Ordered something and got an email with a tracking number but was fake! Now their website is non-existent and noone to contact.
DO NOT BUY FROM THIS FRAUD COMPANY
Still waiting!
Ordered long before Christmas and still waiting. Can’t get hold of them to find out when they will deliver. Very disappointed as have ordered vase and flowers previously and was very happy with them but would not trust them now

Réponse de Decovasse
I ordered over 2 months ago. My order was never shipped. They do not respond to emails or facebook messages. I have tried their suggested live chat several times with no success. I have bought from Decovasse previously with no problem, so ordered 2 more bunches of flowers and unfortunately, it is like there is just no one there. DO NOT PURCHASE FROM THIS COMPANY.
If I could give no stars I would! After not receiving my parcel for 3 weeks I tried to contact the site. I was unable to email, they stated it had it be a live chat but I wasn’t able to contact anyone. After almost 5 weeks of not getting hold of anyone, I ended up putting in a claim through PayPal to cancel the order. That was a week ago and then today the vase arrived, completely smashed into a thousand pieces, wrapped in a single layer of bubble wrap and in a plastic bag. Terrible service, communication and product.

Réponse de Decovasse
DO NOT ORDER ANYTHING FROM THIS COMPANY!
TOTALLY A SCAM! And the PRODUCTS ARE TERRIBLE IF THEY DO ARRIVE and DO NOT WORK!

Réponse de Decovasse
AVOID!!! At all costs. Just like other customer reviews, I ordered my black vase nearly a month ago now. It’s not even been shipped yet!!!! I emailed asking where on earth it is, I got an automated reply saying I need to do a live chat. I would if I could get someone to chat with!!! List £35 I suspect! They need to be shut down!!!

Réponse de Decovasse
This Company is an absolute Scam. Stay away at all cost. I'm presently opening a BBB File on these characters. Order never came the first time and I couldn't get ahold of anyone by Email. I threatened the BBB on them and then 3 weeks later they mysteriously show up. Lights don't really Dim, and I can get them to shut off at all. Hopefully I get my $80 Canadian back somehow
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.