East Durham Funeral Service ltd Avis 

307
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We could not have asked for better service from Ellen and her team, they looked after us so well during such an awful time. Will be forever grateful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tom, Ellen and all at East Durham Funeral Services were so helpful, respectful and professional from our first contact with them, right through to the day of the funeral itself. Nothing was too much... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

At one of the most difficult times the empathy shown by Tom & his staff was heartwarming. Special thank you to Ellen & Tracey who I believe went over & beyond with some requests regarding music & fl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole process of organising my uncles funeral was made much easier due to the support we were given. Ellen guided us through everything and the service, flowers and car were beautiful. We don’t li... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de pompes funèbres
  2. Directeur funéraire

Écrit par l'entreprise

East Durham Funeral Service is a long-establised family-run Funeral Directors providing a complete range of funeral services to in Peterlee, Easington, Horden, Blackhall, Wingate, Wheatley Hill, Trimdon Grange, Castle Eden.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

307 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(307)

41 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Took care of everything

Took care of everything, thank you so much for your services. You provided a warm, compassionate and empathetic service that was kind and gentle. Thank you.

5 décembre 2025
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Réponse de East Durham Funeral Service ltd

Thank you for taking the time to provide such a kind review.

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service, treated with so much Respect by the most Helful, friendly team which helped so much with our Sad Loss.
You certainly made the day So Lovely, I am Very Grateful and would like to Thank You above and beyond.
Susan Carter.

18 novembre 2025
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Réponse de East Durham Funeral Service ltd

Thank you Susan, we really appreciate your feedback.

Noté 5 sur 5 étoiles

Caring, personal and professional service

What can I say? The worst experience of my life losing my dad made so much easier by the whole team. Ellen is the most caring and considerate person I’ve ever met and she should be so proud of her whole team. Nothing was too much trouble. They took so much on to make things so much easier. I couldn’t recommend this company enough. A credit to their profession. ⭐

3 décembre 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you very much for the kindest review, we really appreciate it.

Noté 5 sur 5 étoiles

East durham funeral services were…

East durham funeral services were helpful from day one,
All the staff that i dealt with were friendly and professoonal at all times, went through everythin step by step and kept me up to date with all the arrangements,
Would highly recommend thus company for anyone dealimg woth the loss of a loved one

4 novembre 2025
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Réponse de East Durham Funeral Service ltd

Thank you Lisa, that's really kind of you to say. Much appreciated

Noté 5 sur 5 étoiles

Thomas Catchpole

We would like to express our heartfelt gratitude for the exceptional support and care provided. From the very first meeting Ellen and the team demonstrated compassion, professionalism and a genuine understanding of our needs at such a difficult time.

Your kindness and dedication will always be remembered by our family.

19 novembre 2025
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Réponse de East Durham Funeral Service ltd

Thank you Lisa, we really appreciate your review.

Noté 5 sur 5 étoiles

Really great service

Really great service from Tom and Ellen. Everything clear and to plan with the whole experience delivered with both compassion and professionalism.

13 novembre 2025
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Réponse de East Durham Funeral Service ltd

Thank you Stephen, we really appreciate your review.

Noté 5 sur 5 étoiles

I would like to thank everyone at East…

I would like to thank everyone at East Durham Funeral Services for making what was a very difficult time easier with their care and compassion through out the whole process.

18 novembre 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you Sophie, we really appreciate your kind words.

Noté 5 sur 5 étoiles

Exceptional service

East Durham Funeral Service were exceptional during our most difficult time. They were both empathetic and sympathetic regarding our tragic loss, always able to offer advice and, most importantly, support and genuinely cared about our situation throughout the whole painful (emotionally) process. Unfortunately this was the second time we have used East Durham Funeral Service Ltd but would wholeheartedly recommend this company to anyone who is in need of this particular service. Thank you for all you have done and for being there at this terrible time.

11 novembre 2025
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Réponse de East Durham Funeral Service ltd

Thank you very much for the kind words. Thinking of you all xx

Noté 5 sur 5 étoiles

Mam's funeral service

Service from start to finish was excellent, so professional in every stage of the process. No question asked was too much for them to answer. Highly recommended

14 novembre 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you Colin, much appreciated, Tom

Noté 5 sur 5 étoiles

Friendly and professional

Tom, Ellen, Tracey and the team provided an excellent service throughout.

Would highly recommended them to anyone wanting a family company to look after a loved one.

6 novembre 2025
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Réponse de East Durham Funeral Service ltd

Thank you - we really appreciate your feedback.

Noté 5 sur 5 étoiles

This company is doing everything well

This company is doing everything well , their attention to detail is superb , and the manner in which they do it in is excellent . There wasn't anything overlooked from start to finish .

9 octobre 2025
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Réponse de East Durham Funeral Service ltd

Thank you - we really appreciate your feedback.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Felt very well looked after with both the delivery of the funeral for my dad and the after care. They called to let me know everything was moving along and provided good advice and guidance. I didn’t go see my dad but a family friend did and remarked on how well presented he was.

25 octobre 2025
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Réponse de East Durham Funeral Service ltd

Thank you - we really appreciate your feedback.

Noté 5 sur 5 étoiles

A family run business that puts your family at the forefront

During the most difficult time a family could face, Ellen, Tom and team were faultless. From the moment our Mam/Nana passed away they were nothing but accommodating and respectful, helping guide us through our heartbreak professionally while being empathetic. They looked after our loved one as if she was one of their family members and we cannot thank them enough and recommend them to anyone looking for a family run company to look after their own family.

20 octobre 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you Denise and family- Regards Tom and team

Noté 5 sur 5 étoiles

Excellent and Professional

Would like to say a Big Thank You to East Durham Funeral Service. Tom and the team were excellent and extremely professional right from the start. The whole process was made easier to deal with at a very difficult time.
Once again Thank You.

4 septembre 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you Adrian, much appreciated, Regards Tom

Noté 5 sur 5 étoiles

Very friendly and professional

Very friendly, empathetic and professional people throughout from beginning to end. They kept me up to date at all times. I cannot thank them enough and would highly recommend their services.

1 septembre 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you Terri- Regards Tom and team

Noté 5 sur 5 étoiles

Caring staff

The staff were so caring and supportive. We felt everything which was difficult at this time was taken care of. They were always at the end of an email or phonecall

26 septembre 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you - we really appreciate your feedback.

Noté 5 sur 5 étoiles

My mam suddenly passed away and this…

My mam suddenly passed away and this company where really understanding and patient as we have never experienced a death in the family before, would definitely recommend to anyone who needs this service

15 août 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you Callum- thinking of you all.

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