Grass247 Avis 

1 739
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My order unfortunately did not arrive on the date expected. I called Grass247 to get further information and the the customer service team were outstanding. They contacted the courier immediately, w... Voir plus

Noté 5 sur 5 étoiles

The artificial grass was very easy to order - we got several samples first which was great! Communication of Delivery was step by step and on time. We ordered the Balcombe Vale 37mm because of its... Voir plus

Noté 5 sur 5 étoiles

Fantastic experience from start to finish. So pleased with our choice - scoured the market and the price seemed too good to be true, but SO happy with what we chose. The quality is incredible and ar... Voir plus

Noté 5 sur 5 étoiles

Great prices, great product range, high quality products, samples available, quick shipping. I would recommend to anyone looking to install artificial grass in their houses, i shopped around and found... Voir plus

À propos de l'entreprise

  1. Maison & jardin

Écrit par l'entreprise

Grass247 specialises in artificial grass that transforms gardens into low‑maintenance, year‑round green spaces. Order up to six free samples. With free delivery on orders over £199 and helpful guidance. From pile height to drainage, over 10,000 customers trust us for quality fake grass that lasts. Discover our range at www.grass247.co.uk.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 739)

391 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very easy ordering process

Very easy ordering process. We had a made to measure peice for under our garden furniture rather than sit on concrete. Very pleased, delivered on time. We had the thinnest as we wanted it to be like a mat. It's exactly what we wanted. Would highly recommend

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

This is my 3rd lot of grass iv got

This is my 3rd lot of grass iv got the daisy one it's a little dearer than others but looks really good the first 2 lots have been down a year & a half & still looks new iv a brush roller that brings it back to life & only have to do it about 4 times a year wouldn't go any where else.

23 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Beware of small print

No option but to cancel my order. Company will only send 1 delivery driver with my order, despite weighing 150kg, and asked if I could have multiple people waiting at my property to get my order off the van which isnt possible. Never heard of a delivery company that dont deliver and you have to do it for them. I imagine this will impact others so be aware. It is in the t&c's. Rang elsewhere who also laughed at this and they will be sending 2 drivers to me. Got to have multiple fit and healthy people at home to accept a delivery midweek to use this company. I bet if I was injured helping it would be my fault too and they would accept no liability for that. Expecting customers to do manual handling is frankly ridiculous, and discriminates against those who cant. Imagine ordering a washing machine from currys/argos etc and having to get it off the van for them. Ridiculous

23 juin 2026
Avis spontané
Logo de Grass247

Réponse de Grass247

Good morning,

We appreciate the time taken to review your recent order experience and are sorry to hear that you have been left feeling disappointed with our delivery service.

Our delivery service is to the external front door of the property or, where access restrictions prevent this, to the kerbside. In certain circumstances, drivers may require assistance when delivering larger or heavier items.

This information is available on our website within both the Delivery Information section and our Terms and Conditions of Sale. We also include this information within our dispatch notifications, and a link to our Terms and Conditions is provided within the order confirmation email sent after purchase.

We aim to be fully transparent about the service we provide so customers know what to expect before placing an order and receiving their delivery. We appreciate that this type of delivery service may not suit everyone, which is why we make every effort to highlight this information throughout the ordering process. We also offer options to have larger rolls cut into more manageable sizes where suitable.

Customers also have the option to cancel their order at any point prior to delivery.

Your feedback is important to us, and we continually review our processes to identify areas where improvements can be made.

We are sorry that this experience has not met your expectations. We have requested some further information so that we can review the circumstances in more detail and explore any options available to help resolve your concerns.

Kind regards,
Jenny
Grass247

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus