Grass247 Avis 

Ordered samples with were delivered quickly. Easy ordering process for choice, delivered promptly. Overall great service.

Excellent, quick delivery, this will be so much easier for us now as no having to get to dump to get rid of cuttings

A first class product am really pleased. Looks really nice down. Only gave 4 star as had to have someone here to help deliver guy , apparently it was mentioned in shipping details but as it was free delivery I never went into shipping so it caused me a bit of hassle to get someone here, think it should be made clearer in ordering process

Arrived very promptly and was exactly what we needed. The website is really clear about the qualities of different products so we knew what to buy and weren't expecting anything too fancy for our requirements. Thank you

Great product, good technical advice and communication

The grass is beautiful but the customer service and delivery are atrocious. Meant to deliver 2 days 5 days then asked to cut the amount I ordered in half I ordered 110 square metres .then the the delivery only deliver to boundary the refuse to go on property. And then they only delivered half the order and now I am waiting 5 days at least I spent over £1500 and having to pay landscapers to be there to carry it in to garden .grass247 did not care and also making the job almost a week over end date so infuriating

Excellent service throughout my order from all the staff. They were all very professional and a pleasure to deal with. I chose the Balcombe Vale 37 mm artificial grass. It was used to cover the decking on our static caravan (31sq m.)we are so pleased with the grass, it’s like walking on air and looks fabulous. Thank you everyone at 247 grass, I would recommend this company without hesitation.

We had an excellent experience from start to finish. The quality of the grass exceeded our expectations—lush, healthy, and exactly as described. Delivery was prompt, and the turf arrived in perfect condition, making installation straightforward. We couldn't be happier with the final result, and our lawn has been transformed. I would highly recommend this supplier to anyone looking for premium-quality turf and outstanding service.

All it takes is to enter your criteria into the filter and see what pops up! Once the type you belive is right for you you can very simply click the order sample button and see it in real life in a few days. When you order the size you want, again it is a matter of entering a few measurements and in a few days it will be with you - when they say it will be! That's customer service. If you don't want to do things online the give them a call and they will do everything on the one.

Avoid this company at all costs.
Not once, but twice we've been told our order was out for delivery. On both occasions we received emails or text messages confirming it was on its way. We arranged our days around those promises, booked fitters, and waited in, only for the delivery to never arrive. 2 days of work wasted!!!
The communication has been shocking. Instead of honest updates, we've been given excuse after excuse and left to chase information ourselves. The complete lack of accountability and respect for customers' time is unbelievable.
This has cost us time, money, and unnecessary stress. If you can't deliver when you say you will, stop telling customers their order is out for delivery. Making the same mistake twice is simply unacceptable. Then to top it all of it finally gets delivered today by a single person then she proceeded to tell me that 2 very fit fit young lads got it on the wagon and it was now up to us to sort it, my husband has terminal cancer and cant lift anything heavy but nevertheless the lady and myself managed to get it in the garden.
I would never use this company again and certainly wouldn't recommend them to anyone. There are plenty of businesses out there that actually do what they promise.
Stay clear customer service was rude, blamed everyone else but themselves.

The delivery is nice and quick, we had no delays, the grass is soft and looks like real grass, it’s super easy to clean as well, you can also get free samples to decide which grass you prefer. All around a good company and good grass

Delivered on time as promised

The grass we ordered named ‘Stamford’ is absolutely beautiful! Looks so realistic and the quality is amazing. Would highly recommend ordering your grass from this website!

Great comms, speedy delivery, and friendly delivery driver. Will use you again soon to purchase some more for my brother,

Great website and loved the samples.
Was happy with my choice and the quality too. Easy to lay and made a lovely change to my outside area.

Had a problem with the delivery , excellent customer service and was sorted out straight away , and added bonus the grass is very good quality
Would highly recommend

Like using grass24/7 online easy to use. Not a lot of choice for all budget types. Quick for delivery too. Grass is good quality and affordable. Use again soon.

Easy ordering, arrived on time, good quality product.😊

Excellent service very helpful staff delivery good I would recommend and use this company again it is good to get a good quality of service today as it does not always happen