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I Love Meet and Greet Avis 

410
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Having used I love Meet and Greet many times, I would have given 5 stars for the service. However, our last occasion on 13 and 20 September from South Terminal not so good. The man who collected our c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used I love for many years, we had one problem quite a few years ago where they were late by about 30 minutes to collect our car at Gatwick. I complained and received a personal reply from wh... Voir plus

Noté 5 sur 5 étoiles

The process was straightforward and reliable. The Gatwick South Terminal directions were easy once we viewed the helpful video. We phoned the number as advised on route and we were pleasantly surpris... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We were booked with this company by loveholidays. I love Meet and Greet instructed us to drop our car in a restricted zone, which we did. Upon returning from holiday we were issued with two fines for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Espace de parking

Écrit par l'entreprise

With over 40 years of providing meet and greet services, we are the only licenced forecourt operators at Gatwick and Stansted. Our drivers meet you on the forecourt, take your car to one of our secure car parks and bring it back to you on your return. We are recognised as a top qulaity service having received the Which? Recommended accreditation for two years running, are licensed operators at Gatwick and Stansted, have police checked car parks and are members of IAPA - the Independant Airport Parking Association. Our Google reviews display a 4.8 star rating and we are considered as a company that goes the extra mile. "Some customers praise the team for handling unexpected car troubles, such as battery issues, by providing shelter and assisting with rescue services." Customer service and being the best are our Company ethos and we deliver parking services for other recognised parking brands APH, FHR and Meteor


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

410 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,2

Tous les avis

(410)

172 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

They are so friendly and helpful

They are so friendly and helpful. A reliable service that I use every time I fly from Gatwick

17 septembre 2026
Logo de I Love Meet and Greet

Réponse de I Love Meet and Greet

We are always here to help. We look forward to seeing you soon Jack when you next fly from Gatwick

Noté 5 sur 5 étoiles

Great service

From dropping the car booking it in and being taken to the airport terminal in a mini bus then the reverse coming home all ran very smoothly. The car was looked after very well and the staff in the office were great. This wasn’t my first time using them and will continue.

5 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for being a regular user of our parking service Travey. We look forard to seeing you again soon and the 5 stars are great

Noté 5 sur 5 étoiles

Always reliable.

Always reliable.
Best meet and greet I’ve ever used.

16 septembre 2026
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Réponse de I Love Meet and Greet

Thanks David for saying we are the best. We love hearing that. The 5 stars are really appreciated too.

Noté 5 sur 5 étoiles

The whole process was easy from booking…

The whole process was easy from booking online to pick up. we returned 7 hours late due to flight isues, called ILM&G and as we walked up to the pick up point our car arrived. First class. Thank uou.

15 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the first class review David. We hope to see you again soon.

Noté 5 sur 5 étoiles

Excellent service

Driver was on time. Smooth handover and pick up.

16 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the 5 star review Tracey. We are really happy with your kind words.

Noté 5 sur 5 étoiles

Always excellent service

Always excellent service. Wouldn’t book with anyone else.

15 septembre 2026
Logo de I Love Meet and Greet

Réponse de I Love Meet and Greet

Thanks for the great review and we are so pleased you are one of our loyal customers. The 5 stars are great.

Noté 5 sur 5 étoiles

I ❤️ Meet&Greet

An easy booking system and confirmation was reflected in a quick response and guidance on the telephone to my drop off point at Gatwick Airport. We were met promptly for drop off and collection by friendly staff. Can't fault the service I've received over the years and wouldn't book elsewhere. I ❤️ Meet and Greet.

15 septembre 2026
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Réponse de I Love Meet and Greet

Thank you for thelovely review and for being a regular user. The hearts are really appreciated as well as the 5 stars

Noté 5 sur 5 étoiles

Great service from the very friendly…

Great service from the very friendly team

15 septembre 2026
Logo de I Love Meet and Greet

Réponse de I Love Meet and Greet

Thank you. Our team always deliver our service with a smile. Your review is really appreciated and thanks for the 5 stars

Noté 5 sur 5 étoiles

great service makes airport so quick…

great service makes airport so quick and easy.
Thanks!

14 septembre 2026
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Réponse de I Love Meet and Greet

So pleased we can help enhance you holiday experience at the start and finish. Our meet and greet team will be really appreciative of the 5 stars.

Noté 1 sur 5 étoiles

Caught by the small print. Sneaky cost saving by the company

Still annoyed I have to give the service 1 star
Arrived back and driver just stopped in the middle of the road blocking in other users in. Put myself and passengers at risk by just abandoning the car in an active lane.
Never have had to pay for the pick drop off on top of the fee paid anywhere else, drove home.
Guess that’s the lesson learnt from using this company when the parking ticket arrived 2 weeks later.
AVOID, AVOID AVOID

Hope APH stop using them as a partner, especially looking at these other reviews

3 septembre 2026
Avis spontané
Logo de I Love Meet and Greet

Réponse de I Love Meet and Greet

We are sorry to hear about your experience. We publicise on our website these extra fees. You bought your parking through APH and failed to see these fees on their site.

Noté 4 sur 5 étoiles

Stress Free Parking (normally)

This is the third time we have used the service. It really does take the stress out of this part of your holiday. First two times were awesome, this time our car was not ready when we got back and we ended up having to search for it and dragging our luggage around the carpark. Hopefully just a one off and will not put us off using the service again 😊

5 septembre 2026
Avis spontané
Logo de I Love Meet and Greet

Réponse de I Love Meet and Greet

We are sorry to hear about the slight delay on return. All cars are prepared for collection so we must have had an incorrect flight arrival time or your flight time was changed. Apologies for this.

Noté 5 sur 5 étoiles

Great service

All round great service

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the 5 stars - its fantastic.

Noté 5 sur 5 étoiles

As always the team were quick to…

As always the team were quick to respond to pre parking call, then ready and waiting at the drop off point.
The return process was equally seamless. Cannot rate this Meet and Greet company anytime other than excellent.

14 septembre 2026
Logo de I Love Meet and Greet

Réponse de I Love Meet and Greet

Thanks for the excellent review. We hope to see you soon again soon.

Noté 5 sur 5 étoiles

We have been using ILM&G for nearly 20…

We have been using ILM&G for nearly 20 years now and have always received excellent service. They have also been very accommodating when we have needed to arrive earlier than planned as was the case last week. Recommended

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for being one of our original customers. We are so pleased with the 5 stars.

Noté 5 sur 5 étoiles

Excellent service as usual

Excellent service as usual. Reliable and friendly staff. Wouldn't use anybody else.

14 septembre 2026
Logo de I Love Meet and Greet

Réponse de I Love Meet and Greet

Thanks for being a regular user and we are so pleased to be your meet and greet airport parking providers. The 5 stars is also brilliant

Noté 5 sur 5 étoiles

Great Service

Absolutely brilliant, rang 10 minutes before arriving as instructed. Their agent was there to greet us and take the car away. On arriving back phoned once we’d got our luggage, got to where we should pick our car up and only had to wait a few minutes and the car arrived.
Great service provided, will definitely be using them again

13 septembre 2026
Logo de I Love Meet and Greet

Réponse de I Love Meet and Greet

Thakns for the fantsatic review and for awarding our meet and greet service 5 stars. We hope to see you again soon.

Noté 5 sur 5 étoiles

Great drop off and pick up service at…

Great drop off and pick up service at Gatwick Airport. Welcomed by "big Mike" who was very friendly and helpful, and pick up was very efficient and prompt and the man handing back the car was very polite. Timely, courteous, responsive on the phone, and the car came back in good condition.

25 août 2026
Avis spontané
Logo de I Love Meet and Greet

Réponse de I Love Meet and Greet

Thanks for letting others know about our forecourt meet and greet service.
Big Mike is a great member of the Gatwick team. The 5 stars is really appreciated.

Noté 5 sur 5 étoiles

You know what your gonna get

You know what your gonna get
Professional, punctual,and always curtious I’ve used them several times and never had a problem

2 septembre 2026
Logo de I Love Meet and Greet

Réponse de I Love Meet and Greet

A lovely review - thank you for taking the time to leave it and especially the 5 stars. Come again soon.

Noté 5 sur 5 étoiles

Great service

Great service - works really well. We have used it a couple of times and we intend to use it when we travel in the future.

One small point - drivers could be more cheerful. Perhaps they were just having a bad day, which we all have from time to time.

11 septembre 2026
Logo de I Love Meet and Greet

Réponse de I Love Meet and Greet

Thanks for the 5 stars. The drivers are usually happy, so it must have been a busy day and they were tired. Apologies for this. Come back soon and we promise service with a smile.

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