Having used I love Meet and Greet many times, I would have given 5 stars for the service. However, our last occasion on 13 and 20 September from South Terminal not so good. The man who collected our c... Voir plus
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Having used I love Meet and Greet many times, I would have given 5 stars for the service. However, our last occasion on 13 and 20 September from South Terminal not so good. The man who collected our c... Voir plus
L'entreprise a répondu
We have used I love for many years, we had one problem quite a few years ago where they were late by about 30 minutes to collect our car at Gatwick. I complained and received a personal reply from wh... Voir plus
The process was straightforward and reliable. The Gatwick South Terminal directions were easy once we viewed the helpful video. We phoned the number as advised on route and we were pleasantly surpris... Voir plus
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We were booked with this company by loveholidays. I love Meet and Greet instructed us to drop our car in a restricted zone, which we did. Upon returning from holiday we were issued with two fines for... Voir plus
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With over 40 years of providing meet and greet services, we are the only licenced forecourt operators at Gatwick and Stansted. Our drivers meet you on the forecourt, take your car to one of our secure car parks and bring it back to you on your return. We are recognised as a top qulaity service having received the Which? Recommended accreditation for two years running, are licensed operators at Gatwick and Stansted, have police checked car parks and are members of IAPA - the Independant Airport Parking Association. Our Google reviews display a 4.8 star rating and we are considered as a company that goes the extra mile. "Some customers praise the team for handling unexpected car troubles, such as battery issues, by providing shelter and assisting with rescue services." Customer service and being the best are our Company ethos and we deliver parking services for other recognised parking brands APH, FHR and Meteor
Travel Lodge Car Park, rh6 0BE, Horley, Royaume-Uni
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They are so friendly and helpful. A reliable service that I use every time I fly from Gatwick

Réponse de I Love Meet and Greet
From dropping the car booking it in and being taken to the airport terminal in a mini bus then the reverse coming home all ran very smoothly. The car was looked after very well and the staff in the office were great. This wasn’t my first time using them and will continue.

Réponse de I Love Meet and Greet

Réponse de I Love Meet and Greet
The whole process was easy from booking online to pick up. we returned 7 hours late due to flight isues, called ILM&G and as we walked up to the pick up point our car arrived. First class. Thank uou.

Réponse de I Love Meet and Greet

Réponse de I Love Meet and Greet

Réponse de I Love Meet and Greet
An easy booking system and confirmation was reflected in a quick response and guidance on the telephone to my drop off point at Gatwick Airport. We were met promptly for drop off and collection by friendly staff. Can't fault the service I've received over the years and wouldn't book elsewhere. I ❤️ Meet and Greet.

Réponse de I Love Meet and Greet

Réponse de I Love Meet and Greet
great service makes airport so quick and easy.
Thanks!

Réponse de I Love Meet and Greet
Still annoyed I have to give the service 1 star
Arrived back and driver just stopped in the middle of the road blocking in other users in. Put myself and passengers at risk by just abandoning the car in an active lane.
Never have had to pay for the pick drop off on top of the fee paid anywhere else, drove home.
Guess that’s the lesson learnt from using this company when the parking ticket arrived 2 weeks later.
AVOID, AVOID AVOID
Hope APH stop using them as a partner, especially looking at these other reviews

Réponse de I Love Meet and Greet
This is the third time we have used the service. It really does take the stress out of this part of your holiday. First two times were awesome, this time our car was not ready when we got back and we ended up having to search for it and dragging our luggage around the carpark. Hopefully just a one off and will not put us off using the service again 😊

Réponse de I Love Meet and Greet
As always the team were quick to respond to pre parking call, then ready and waiting at the drop off point.
The return process was equally seamless. Cannot rate this Meet and Greet company anytime other than excellent.

Réponse de I Love Meet and Greet
We have been using ILM&G for nearly 20 years now and have always received excellent service. They have also been very accommodating when we have needed to arrive earlier than planned as was the case last week. Recommended

Réponse de I Love Meet and Greet
Excellent service as usual. Reliable and friendly staff. Wouldn't use anybody else.

Réponse de I Love Meet and Greet
Absolutely brilliant, rang 10 minutes before arriving as instructed. Their agent was there to greet us and take the car away. On arriving back phoned once we’d got our luggage, got to where we should pick our car up and only had to wait a few minutes and the car arrived.
Great service provided, will definitely be using them again

Réponse de I Love Meet and Greet
Great drop off and pick up service at Gatwick Airport. Welcomed by "big Mike" who was very friendly and helpful, and pick up was very efficient and prompt and the man handing back the car was very polite. Timely, courteous, responsive on the phone, and the car came back in good condition.

Réponse de I Love Meet and Greet
You know what your gonna get
Professional, punctual,and always curtious I’ve used them several times and never had a problem

Réponse de I Love Meet and Greet
Great service - works really well. We have used it a couple of times and we intend to use it when we travel in the future.
One small point - drivers could be more cheerful. Perhaps they were just having a bad day, which we all have from time to time.

Réponse de I Love Meet and Greet
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