Having used I love Meet and Greet many times, I would have given 5 stars for the service. However, our last occasion on 13 and 20 September from South Terminal not so good. The man who collected our c... Voir plus
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Lisez les avis des autres
We have used I love for many years, we had one problem quite a few years ago where they were late by about 30 minutes to collect our car at Gatwick. I complained and received a personal reply from wh... Voir plus
The process was straightforward and reliable. The Gatwick South Terminal directions were easy once we viewed the helpful video. We phoned the number as advised on route and we were pleasantly surpris... Voir plus
L'entreprise a répondu
We were booked with this company by loveholidays. I love Meet and Greet instructed us to drop our car in a restricted zone, which we did. Upon returning from holiday we were issued with two fines for... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
With over 40 years of providing meet and greet services, we are the only licenced forecourt operators at Gatwick and Stansted. Our drivers meet you on the forecourt, take your car to one of our secure car parks and bring it back to you on your return. We are recognised as a top qulaity service having received the Which? Recommended accreditation for two years running, are licensed operators at Gatwick and Stansted, have police checked car parks and are members of IAPA - the Independant Airport Parking Association. Our Google reviews display a 4.8 star rating and we are considered as a company that goes the extra mile. "Some customers praise the team for handling unexpected car troubles, such as battery issues, by providing shelter and assisting with rescue services." Customer service and being the best are our Company ethos and we deliver parking services for other recognised parking brands APH, FHR and Meteor
Coordonnées de contact
Travel Lodge Car Park, rh6 0BE, Horley, Royaume-Uni
- customerservices@ilovemeetandgreet.co.uk
- ilovemeetandgreet.co.uk
4,2
Bien
412 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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You know what your gonna get
You know what your gonna get
Professional, punctual,and always curtious I’ve used them several times and never had a problem
2 septembre 2026
Réponse de I Love Meet and Greet
A lovely review - thank you for taking the time to leave it and especially the 5 stars. Come again soon.
Great service
Great service - works really well. We have used it a couple of times and we intend to use it when we travel in the future.
One small point - drivers could be more cheerful. Perhaps they were just having a bad day, which we all have from time to time.
11 septembre 2026
Réponse de I Love Meet and Greet
Thanks for the 5 stars. The drivers are usually happy, so it must have been a busy day and they were tired. Apologies for this. Come back soon and we promise service with a smile.
Can't Go Wrong
I always use I Love Meet and Greet when I fly from Gatwick. The service is spot on, they are reliable, on time and all of the service providers and drivers are friendly.
11 septembre 2026
Réponse de I Love Meet and Greet
Thanks for the great review and for letting others know about our service. The 5 stars is absolutely fantsastic and thanks for saying we are spot on - thats our aim!
Staff are always friendly and helpful
Staff are always friendly and helpful. Prompt response to bringing your car back to the airport on arrival
19 août 2026
Réponse de I Love Meet and Greet
Thanks for writing about your prompt retrun. The 5 stars is really appreciated and we can't wait to see you again.
Excellent service start to finish and…
Excellent service start to finish and the second time I have used this company
13 septembre 2026
Réponse de I Love Meet and Greet
Thanks for the great 5 star review. We really appreciate you taking the time to leave feedback about our meet and greet service.
Very prompt at arrival and departure
Very prompt at arrival and departure
Very polite staff
Would definately use again
12 septembre 2026
Réponse de I Love Meet and Greet
Thanks for letting others know about your airport parking experience. The 5 stars are fabulous and our team are looking forward to welcoming you back on your next trip.
Easy to book
Easy to book, used them for years, always reliable at drop off and pick up and no problems with my vehicle.
11 septembre 2026
Réponse de I Love Meet and Greet
Thanks for being a regular user and for leaving us the top score. All our customers are our focus and we hope to see you again soon.
Always as pleasure using this company
Always a pleasure using this company, have done for years. Never had any issues thank you
12 septembre 2026
Réponse de I Love Meet and Greet
Thank you for your kind words and of course the 5 stars.
We can't wait to see you again on your next trip.
Did what was on the tin?
11 septembre 2026
Réponse de I Love Meet and Greet
Thanks for your review. Please let us know what we could do to get the top score next time you use us.
My flight was one of the cancelled…
My flight was one of the cancelled flights on 8th Sept. My car was left for an extra 3 days as I was stranded abroad. Absolutely brilliant and understanding. Thankyou
11 septembre 2026
Réponse de I Love Meet and Greet
Thanks for the detailed review and letting others know about our airport parking service. We go the extra mile for all clients, to ensure you have a hassle free trip. The 5 stars is brilliant thank you
Great service, professional & friendly
First off you are always greeted in a friendly way at reception. Secondly the drivers who take you to the terminal by bus are helpful & attentive. Thirdly the whole business is managed in an efficient way.
They consistently get the highest review of any other parking facility at Stansted, so why bother looking anywhere else for your parking?! We have used them multiple times now & have always been very happy
12 septembre 2026
Réponse de I Love Meet and Greet
Thanks for writing about our park and ride service at Stansted. Our bus drivers are all friendly and our team work hard to ensure all our customers get the very best. The 5 stars and your kind words are great and really appreciated
Not a single problem.
Not a single problem with either leaving or returning the car. Absolutely brilliant organisation thank you.
11 septembre 2026
Réponse de I Love Meet and Greet
Thanks for stating we are brilliant. The team will be so pleased to hear you have given us a 5 star review
Always polite friendly this time I…
Always polite friendly this time I needed to get on the road quickly due to a Family emergency Co ordinator and driver were very understanding
Thank you
9 septembre 2026
Réponse de I Love Meet and Greet
The team are always on hand to help and we are sopleased we could do so on this occasion too. Thanks for the 5 stars and we hope to see you again soon.
5 mins late on collection and post…
5 mins late on collection and post vallet steering wheel and seat had been adjusted. Ok otherwose
11 septembre 2026
Réponse de I Love Meet and Greet
Thanks for the review. We always have to adjust the seat to ensure safe driving practises.
We hope to see you again soon.
Trust this company
I have used this company for many years now from Stansted airport the staff are friendly I would definitely recommend using them
11 septembre 2026
Réponse de I Love Meet and Greet
Thanks for the recommendation. We love our loyal customers and are really happy to have another 5 stars - thank you
Easy to use website
Easy to use website, polite helpful staff,car always returned with no scrapes etc, reliable over many years use
11 septembre 2026
Réponse de I Love Meet and Greet
Thanks for being a regullat user and for letting others know about our service. The 5 stars are brilliant and we hope to see you for many more years
Amazing Service
Amazing! Third time using this service for us & it never disappoints. So easy to use, friendly staff & smooth start/end to a holiday without having to hang around or take buses to collection points. Have recommended to friends & family who have also used & loved it. Will definitely be using again.Thank you :)
23 juillet 2026
Réponse de I Love Meet and Greet
Thanks for lovoing our service and saying we are amazing. Our aim is to be the best and after 40 years of providing meet and greet services, we have done it. Your review is great
Seamless from start to finish polite…
Seamless from start to finish polite staff booking was easy and the price was right thank you it helped our holiday I knew I was safe with you guys always professional and no hanging around *****
11 septembre 2026
Réponse de I Love Meet and Greet
Thanks for the 5 stars and for describing our service as seamless. We always aim to make sure our customers' parking is hassle free
The drop off was quick to do as we…
The drop off was quick to do as we phoned ahead as we're meant to.
Collection of car was about 20 minutes or more
Although the guy did appologies and said they were very busy.
Car was as it was when I dropped it off and would still use the company again.
11 septembre 2026
Réponse de I Love Meet and Greet
Thanks for the great review and we apologise for the slight delay on collection. We will hopefully get the 5 stars on your next trip
Trustworthy and helpful
Trustworthy and helpful , a bit of a wait coming home but otherwise excellent.
11 septembre 2026
Réponse de I Love Meet and Greet
Thanks for the 5 stars and for your patience on return. We have had an exceptionally busy summer and flights coming in at all times. We hope to see you again soon and always use our promo codes for best prices.
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