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I Love Meet and Greet Avis 

415
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Having used I love Meet and Greet many times, I would have given 5 stars for the service. However, our last occasion on 13 and 20 September from South Terminal not so good. The man who collected our c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used I love for many years, we had one problem quite a few years ago where they were late by about 30 minutes to collect our car at Gatwick. I complained and received a personal reply from wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The process was straightforward and reliable. The Gatwick South Terminal directions were easy once we viewed the helpful video. We phoned the number as advised on route and we were pleasantly surpris... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Still annoyed I have to give the service 1 star Arrived back and driver just stopped in the middle of the road blocking in other users in. Put myself and passengers at risk by just abandoning t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Espace de parking

Écrit par l'entreprise

With over 40 years of providing meet and greet services, we are the only licenced forecourt operators at Gatwick and Stansted. Our drivers meet you on the forecourt, take your car to one of our secure car parks and bring it back to you on your return. We are recognised as a top qulaity service having received the Which? Recommended accreditation for two years running, are licensed operators at Gatwick and Stansted, have police checked car parks and are members of IAPA - the Independant Airport Parking Association. Our Google reviews display a 4.8 star rating and we are considered as a company that goes the extra mile. "Some customers praise the team for handling unexpected car troubles, such as battery issues, by providing shelter and assisting with rescue services." Customer service and being the best are our Company ethos and we deliver parking services for other recognised parking brands APH, FHR and Meteor


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

415 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,2

Tous les avis

(415)

177 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Seamless from start to finish polite…

Seamless from start to finish polite staff booking was easy and the price was right thank you it helped our holiday I knew I was safe with you guys always professional and no hanging around *****

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the 5 stars and for describing our service as seamless. We always aim to make sure our customers' parking is hassle free

Noté 4 sur 5 étoiles

The drop off was quick to do as we…

The drop off was quick to do as we phoned ahead as we're meant to.

Collection of car was about 20 minutes or more
Although the guy did appologies and said they were very busy.

Car was as it was when I dropped it off and would still use the company again.

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the great review and we apologise for the slight delay on collection. We will hopefully get the 5 stars on your next trip

Noté 5 sur 5 étoiles

Trustworthy and helpful

Trustworthy and helpful , a bit of a wait coming home but otherwise excellent.

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the 5 stars and for your patience on return. We have had an exceptionally busy summer and flights coming in at all times. We hope to see you again soon and always use our promo codes for best prices.

Noté 4 sur 5 étoiles

Generally a very good experience

Generally a very good experience. Meet and greet is always the best way to travel especially when your flight is at difficult times
It’s a good place to drop off and the staff are always there to meet you
Last time we had to wait 20 minutes for the car to arrive when we came home . This wasn’t the best as we had young children and it was late .

2 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the review and your description of our service. We are sorry it took 20 mins to deliver your car - that is slightly longer than we like.
We hope to see you again soon and don't forget to use our monthly discount code, when you book.

Noté 1 sur 5 étoiles

Absolutely Terrible service

Absolutely Terrible service. When I called the mobile phone to tell them I was approaching the airport, no one picked up. I also called the office line and again no one picked up. No one was at the car park and there were no clear signs/bays marked I Love Meet and Greet. I had to resort to parking at the long stay car park which is exactly what I wanted to avoid and exactly the reason why I initially booked I Love Meet and Greet. Meet and Greet have refused to give me a refund.

11 septembre 2026
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Réponse de I Love Meet and Greet

We would always give a refund if we failed to deliver a proper service. That said if we do not get a call to let us know you are there we are unable to come and collect tou.
Please provide your booking reference and we can check the details. All our other customers managed to phone and we answered all calls

Noté 5 sur 5 étoiles

Best service ever had

Staff very friendly and helpful. Was not kept waiting at either drop off or pick up. Money well spent especially when travelling with 3 children. Took off a little of the stress. Was able to just get in my car and drive home. My car was waiting for me when I arrived at the collection point. My sister booked her car with another firm and waited 2 hours for her car. I was home and half unpacked when they delivered her car. Excellent company and wonderful staff.

11 septembre 2026
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Réponse de I Love Meet and Greet

We are so happy wiht another 5 star review. Thanks for leaving it and mentioning how quick our service was. We hope your sister may become an I love meet and greet customer too

Noté 5 sur 5 étoiles

Very prompt service

Easy to use. They were there waiting for us at the terminal and made the start of our holiday stress free.

15 août 2026
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Réponse de I Love Meet and Greet

Thanks for letting others know you had a stress free airport parking experience with the I love team. We are really grateful for the top score of 5 stars for our service and hope to see you again soon.

Noté 5 sur 5 étoiles

Fantastic service by a great team

Fantastic service by a great team

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for rating our service as fantastic and for giving it the top 5 star score. We really aprreciate you taking the time to leave this review.

Noté 5 sur 5 étoiles

Friendly service

Friendly service, been using the i love team for years and they never disappoint.

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for being one of loyal regular users. We love our returning customers and hope you will use us for years to come. The 5 stars is really great and we hope to see you soon.

Noté 5 sur 5 étoiles

Always the best most friendly service

Always the best most friendly service
Quick and reliable

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for saying we are the best. This makes us really happy. We have been providing meet and greet services for over 40 years now and are really happy that we have it right. The 5 stars are great - thank you

Noté 5 sur 5 étoiles

My kind of drop off and pick up for the hols

So easy to just drive straight to the airport, drop your keys to the driver, collect your little personal card for when you come home and collect at the same place as your dropped it. The staff are also so friendly and helpful. The service is so much quicker than waiting for a taxi. I called once we collected our luggage and were walking through customs, by the time I walked over to the entrance my car was just pulling up. I now use meet and greet all the time.

26 août 2026
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Réponse de I Love Meet and Greet

We ae so happy you are a regular user of meet and greet. Happy customers make our work enjoyable. The detailed review you have left about our service is really appreciated. We look forward to seeing you on your next trip.

Noté 5 sur 5 étoiles

5 star

5 star, if I could give 6 stars I would.. i very used this company a lot of times now and never let down.. 1st class service departing and arriving. The best by far

11 septembre 2026
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Réponse de I Love Meet and Greet

Thaks - 6 stars - thats for the very very best. Thanks for giving us the top score and more we really appreciate it. See you on your next trip.

Noté 4 sur 5 étoiles

Went for the drop off at car park on…

Went for the drop off at car park on arrival and meet and greet in the pick up. All pretty good, a slightly mixed bag service wise. On arrival the guy that signed our car in was fairly unprofessional and a little rude which put us off. However a chap called Rob who took us from the car park to the airport was first class, very friendly which pulled it around. On the whole a decent outfit just the odd jobs worth unfortunately.

11 septembre 2026
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Réponse de I Love Meet and Greet

We are sorry you experienced a less than friendly check in. Our staff are usually frinedly so apologies for this. We are happy you like our one way meet and greet service and look forward to welcoming you backon your next trip

Noté 5 sur 5 étoiles

Easy booking

Easy booking , good price, no issue with car drop off and on return

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the top score of 5 stars and for taking the time to leave a review.

Noté 5 sur 5 étoiles

Very professional company

We have used I love meet and greet many times and never had a problem, unlike a few of the others that are a little cheaper but have you waiting around.

28 août 2026
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Réponse de I Love Meet and Greet

Thanks for the top score and the recommendation of our service to others. We look forward to your next trip with us.

Noté 1 sur 5 étoiles

Shocking service way below the expected…

Shocking service way below the expected level

11 septembre 2026
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Réponse de I Love Meet and Greet

We are sorry you had a shocking service although this is very unusual. Please speak to customerservices@ilovemeetandgreet.co.uk who will be able to help with your issues.

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service! I've always used Stansted official meet and greet however they were fully booked so I had to look for an alternative as I have some mobility issues. I love meet and greet was far,far cheaper than the official Stansted service, plus the pick up and drop off is at the express set down which meant even less walking for me and no queues to contend with. You just need to call them when you're 5 to 10 minutes away and you are met at the express set down. On the return, just call once through baggage and customs and they will come to you within 6 to 7 minutes. I've never had any problems with using the official Stansted meet and greet in general, however, I do wish I had discovered I love meet and greet much sooner. Staff really friendly, booking online really easy, rates extremely competitive, a great service all round. Thank you!

17 août 2026
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Réponse de I Love Meet and Greet

We are so happy you have found us. Our forecourt service is really loved by all who use it at Stansted as its quick and just outside the doors. The 5 stars is really appreciated and we look forward to seeing you again soon.

Noté 5 sur 5 étoiles

I have been using ILM&G for over ten years

I have been using ILM&G for over ten years at both Stansted and Gatwick. Always used the Meet and Greet option as my wife is disabled so realiability is issential. The service has always been great, the operatives are always punctual and friendly and I have no hesitation in recommending them.

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for being a long term user we really love our customers who keep coming back. The recommenation is really appreciated and we are so happy that we make your travel plans a bit easier.

Noté 5 sur 5 étoiles

Very easy to book

Very easy to book, location was easy to navigate, staff at sight were very professional, friendly and informative.
Collecting vehicle was also straight forward and close to departure exit.

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the great review and for awarding our meet and greet service the top score of 5 stars.

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