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I Love Meet and Greet Avis 

416
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Having used I love Meet and Greet many times, I would have given 5 stars for the service. However, our last occasion on 13 and 20 September from South Terminal not so good. The man who collected our c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used I love for many years, we had one problem quite a few years ago where they were late by about 30 minutes to collect our car at Gatwick. I complained and received a personal reply from wh... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Still annoyed I have to give the service 1 star Arrived back and driver just stopped in the middle of the road blocking in other users in. Put myself and passengers at risk by just abandoning t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The process was straightforward and reliable. The Gatwick South Terminal directions were easy once we viewed the helpful video. We phoned the number as advised on route and we were pleasantly surpris... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Espace de parking

Écrit par l'entreprise

With over 40 years of providing meet and greet services, we are the only licenced forecourt operators at Gatwick and Stansted. Our drivers meet you on the forecourt, take your car to one of our secure car parks and bring it back to you on your return. We are recognised as a top qulaity service having received the Which? Recommended accreditation for two years running, are licensed operators at Gatwick and Stansted, have police checked car parks and are members of IAPA - the Independant Airport Parking Association. Our Google reviews display a 4.8 star rating and we are considered as a company that goes the extra mile. "Some customers praise the team for handling unexpected car troubles, such as battery issues, by providing shelter and assisting with rescue services." Customer service and being the best are our Company ethos and we deliver parking services for other recognised parking brands APH, FHR and Meteor


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

416 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,2

Tous les avis

(416)

177 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very easy to book

Very easy to book, location was easy to navigate, staff at sight were very professional, friendly and informative.
Collecting vehicle was also straight forward and close to departure exit.

11 septembre 2026
Logo de I Love Meet and Greet

Réponse de I Love Meet and Greet

Thanks for the great review and for awarding our meet and greet service the top score of 5 stars.

Noté 5 sur 5 étoiles

Very profesional very easy to reach and…

Very profesional very easy to reach and they actually taking care of the car

11 septembre 2026
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Réponse de I Love Meet and Greet

The 5 stars is really appreciated and we would like to thank you for leaving this great review about our meet and greet service.

Noté 1 sur 5 étoiles

Not impressed

The website was a bit glippy we wondered why the price had gone up when we returned to the site and discovered when we got our confirmation through we had got an extra week by mistake. We were able to collect the car early but not refunded. On drop-off we were asked if we minded another family coming with us and we said not but then we ended up having to wait an extra 10 minutes for them to be ready then. Then the valet service on return we spend 10 minutes trying to get through to the customer service line and then had to wait 25 further minutes for our car to be dropped off. Would have been far quicker and cheaper to use the normal car parks.

11 août 2026
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Réponse de I Love Meet and Greet

We are sorry to hear this - could you contact customerservices@ilovemeetandgreet.co.uk who will be able to help.

Noté 5 sur 5 étoiles

Excellent smooth handover outbound and…

Excellent smooth handover outbound and inbound journey, highly recommended.

8 septembre 2026
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Réponse de I Love Meet and Greet

Thansk for the "highly recommended " review. We really appreciate the 5 stars and your kind words

Noté 5 sur 5 étoiles

easy to book

easy to book. staff polite.

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the top score and for taking time to leave a review. Come back soon.

Noté 5 sur 5 étoiles

Friendly on time easy drop off and pick…

Friendly on time easy drop off and pick up of our car

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the great review and for awarding us the top 5 star score. We hope to see you back with the I love Team soon.

Noté 5 sur 5 étoiles

I Love Meet and Greet are so efficient…

I Love Meet and Greet are so efficient - called 10 mins out from Gatwick at 6:00 in the morning and they were right where they said they'd be at drop off. On the return at 3:30am they were exactly where they said they'd be. We didn't have to wait on the out bound or inbound meets - great value and perfect service - i always use them at Gatwick!

5 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for writing about our efficient service. We are so pleased you have given us the top 5 stars and we look forward to parking your car on your next trip

Noté 5 sur 5 étoiles

Very good service

Very good service. Staff are respectful and friendly.
They are on time as well.

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks you - our staff will be pleased to hear your kind comments. The 5 stars are really appreciated.

Noté 5 sur 5 étoiles

Reliable service

We have used I Love M and G twice a year for the last 5years and never had any issues. During that time I have left 2 new cars with less than 200 miles on the clock with them. This was just that the new cars delivery coincided with holiday time. Both cars returned in condition I left them in. This should show my faith in this company. Worry free parking !
The staff are always helpful and polite too.

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the comment worry free parking - we are so pleased we make your life easier with our meet and greet service. The 5 stars are really appreciated.

Noté 5 sur 5 étoiles

Excuse the Pun, we love them…

We use ilovetomeetandgreet regularly and really do recommend them. Their service is everything we want. Friendly, reliable and trustworthy. Everything we depend on when flying to and back from our holiday.

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for being a regular user. Our drivers are always here to provide a friendly hassle free airport parking experience. We look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Very professional

Very professional

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks you for the top score and for your comments. They are appreciated.

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. Booking was easy. Drop off and pick up very efficient. All staff I met or dealt with on the phone were polite, friendly and helpful. Can't recommend them enough and will definitely be using them again.

11 septembre 2026
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Réponse de I Love Meet and Greet

We look forward to seeing you on your next trip. Thanks for the 5 stars and for leaving these kind words

Noté 5 sur 5 étoiles

Great service …

We have used this service for the last 4 holiday and they are always polite and helpful. We have never experienced a problem everything is so straightforward and easy. We will always use them and the price is very competitive too. Could not ask for much more.

28 août 2026
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Réponse de I Love Meet and Greet

Thank you for the top score and your kind words. We are so happy you are a regular user of our service.

Noté 5 sur 5 étoiles

Brilliant

This was the second time I have used I love meet and greet. We leave our car at their parking and they drop you to your terminal. When you get back they bring the car to the airport so you can go straight home. Brilliant service. The drivers are friendly. Professional and do a brilliant job. The price is so much cheaper than airport parking. Highly recommend them. Don’t hesitate to book.

21 août 2026
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Réponse de I Love Meet and Greet

So pleased you are a returning customer. Our loyal clients are our top priority and w ehope to see you again soon. The 5 stars are really appreciated

Noté 5 sur 5 étoiles

Great Service

Polite, quick service. Much easier than parking up myself or getting a taxi! Would definitely use them again!

11 septembre 2026
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Réponse de I Love Meet and Greet

Thanks for the great review and for awarding our team a 5 star score. We look forward to your next trip with us.

Noté 1 sur 5 étoiles

Just use the long stay car park

Just use the long stay car park, it will be way quicker, less stress, and you know your car won't be stored in a dirt car park. The service I booked through these guys was not a meet and greet at all and shouldn't have been described as such.

8 août 2026
Avis spontané
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Réponse de I Love Meet and Greet

Please contact our customerservices@ilovemeetandgreet.co.uk email so we can take a look at this for you as our service is meet and greet in the true sense

Noté 1 sur 5 étoiles

Total nightmare - DO NOT USE!!!!

DO NOT LEAVE YOUR CAR WITH THESE PEOPLE!. They have no care for your safety or your property!! I booked this from my Tui app thinking it would be a credible company as it was linked to Tui - WRONG! I left my 9 year old Qashqai there and when I collected it the gears were popping out as I was driving. I was not informed that there were any issues with the car even though a driver had driven it to the pick up point, so must have known. They let me and the kids get in it and it wasn't until I was on the motorway that I realised the extent of the damage to the gearbox. I pulled over and called them as I didn't know what to do. I was told to email customer services, which wasn't open at the time. There was zero empathy and zero accountability. They said they were not responsible for any mechanical damage - it was fine when I left it with them and they confirmed that. I took it to Nissan and the mechanic said it was likely someone was forcing the gears but it can't be proved. The guy who dropped it off to me couldn't even park it properly so I'm not surprised he also didn't know how to drive it. My car was effectively written off as the damage they caused was more than the value of the car. I managed to trade it in for £400 and had to buy a new car as it was undriveable and I need it for work. I had also paid for a valet and noticed part of the upholstery had been ripped and not put back properly. The level of English of the drivers is poor too. They admitted absolutely nothing, effectively trying to blame it on me. Tui blamed Holiday Extras as they own this company, and Holiday Extras wanted nothing to do with it. In the end, I had to take the hit (around £2.5k). the worst of it was that they let us all get in that car knowing they had seriously damaged it, a massive risk to our health and safety. It's appalling. The only remedy left to me is to leave this review and try to discourage anyone else from making the same mistake. Had I read the reviews on here in the first place I would not have booked as I see they already have a very low rating - unsurprising. The only thing that does surprise me is that Tui is still associating with them...

25 juillet 2026
Avis spontané
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Réponse de I Love Meet and Greet

We are sorry to hear about your issues with our service. Please contact our customerservices@ilovemeetandgreet.co.uk so we can look in to this for you as it is very unlikely we could break a gear box.

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