I Love Meet and Greet Avis 

Lovely service punctual and reliable very friendly would recommend

We have used this service for the last 4 holiday and they are always polite and helpful. We have never experienced a problem everything is so straightforward and easy. We will always use them and the price is very competitive too. Could not ask for much more.

This was the second time I have used I love meet and greet. We leave our car at their parking and they drop you to your terminal. When you get back they bring the car to the airport so you can go straight home. Brilliant service. The drivers are friendly. Professional and do a brilliant job. The price is so much cheaper than airport parking. Highly recommend them. Don’t hesitate to book.

On time both on drop off and return. Excellent service

Polite, quick service. Much easier than parking up myself or getting a taxi! Would definitely use them again!

Just use the long stay car park, it will be way quicker, less stress, and you know your car won't be stored in a dirt car park. The service I booked through these guys was not a meet and greet at all and shouldn't have been described as such.

DO NOT LEAVE YOUR CAR WITH THESE PEOPLE!. They have no care for your safety or your property!! I booked this from my Tui app thinking it would be a credible company as it was linked to Tui - WRONG! I left my 9 year old Qashqai there and when I collected it the gears were popping out as I was driving. I was not informed that there were any issues with the car even though a driver had driven it to the pick up point, so must have known. They let me and the kids get in it and it wasn't until I was on the motorway that I realised the extent of the damage to the gearbox. I pulled over and called them as I didn't know what to do. I was told to email customer services, which wasn't open at the time. There was zero empathy and zero accountability. They said they were not responsible for any mechanical damage - it was fine when I left it with them and they confirmed that. I took it to Nissan and the mechanic said it was likely someone was forcing the gears but it can't be proved. The guy who dropped it off to me couldn't even park it properly so I'm not surprised he also didn't know how to drive it. My car was effectively written off as the damage they caused was more than the value of the car. I managed to trade it in for £400 and had to buy a new car as it was undriveable and I need it for work. I had also paid for a valet and noticed part of the upholstery had been ripped and not put back properly. The level of English of the drivers is poor too. They admitted absolutely nothing, effectively trying to blame it on me. Tui blamed Holiday Extras as they own this company, and Holiday Extras wanted nothing to do with it. In the end, I had to take the hit (around £2.5k). the worst of it was that they let us all get in that car knowing they had seriously damaged it, a massive risk to our health and safety. It's appalling. The only remedy left to me is to leave this review and try to discourage anyone else from making the same mistake. Had I read the reviews on here in the first place I would not have booked as I see they already have a very low rating - unsurprising. The only thing that does surprise me is that Tui is still associating with them...

Paid a premium price expecting a premium service, but what I got was a very poor service. Kept waiting at drop off (ok, it was only 10 mins) but the 30 min wait upon our return to Gatwick (kept waiting at the kerbside at midnight with my wife and kids) was totally unacceptable. My first and last time using this company

After contacting I love meet and greet with photo evidence literally 5 minutes after we collected car they denied everything and didn’t even investigate. Avoid if you don’t want someone misusing your car.

I booked an “APH Meet & Greet Forecourt” service and subsequently discovered from the booking confirmation that my vehicle was actually collected, stored and returned by I Love Meet and Greet.

My Tesla Model 3 was only ten days old and clean when I handed it over. I took dozens of photographs beforehand to record its condition.

When the car was returned, it was covered in a heavy layer of dust, leaves, debris and extensive bird droppings across the windows, bodywork and rear bumper. It was so dirty that I could not properly inspect the paintwork or determine whether it had been scratched, stained or otherwise damaged while in their care.

When I raised this with the operative, he simply told me that I had paid for parking, not cleaning. That entirely missed the point. I was not asking for a complimentary valet; I expected my brand-new vehicle to be treated with reasonable care and returned in a condition that allowed me to inspect it properly.

The operative then asked me to sign paperwork concerning the return of the vehicle. I refused because I could not honestly confirm that it had been returned in satisfactory or undamaged condition while it was covered in dirt and bird droppings. He then walked away.

I immediately telephoned customer services while still standing beside the car. I made it clear that the vehicle was filthy, that I could not inspect it for damage and that I had not signed anything. I was advised to take photographs and inspect it again in daylight. The call was recorded.

I am extremely disappointed by the condition in which my ten-day-old car was returned, the dismissive attitude shown at collection and the apparent lack of care taken while it was in their possession. The photographs speak for themselves.

Do not trust the care of your car with this company

Great service. Car was well looked after, as was when I left it. Staff were friendly. Car arrievd 10/15minutes after I called them. No issues and I'd use again.

On arrival to pick the car up at Stansted we were instructed to wait in zone C. My husband walked up and down after waiting for 15minutes looking for our car. Eventually the driver walked from zone B calling our name. By the time we finally got our car the cost of leaving the ramp was £28. I wouldn’t recommend this company. They made us pay it and said there was nothing they could do even though this they weren’t where they said they would be.

Recently left my car with I love meet and Greet at Gatwick Airport. On my return my windscreen had been damaged beyond repair I was told that they couldn’t deal with the problem because it was the weekend!
They have now told me windscreen is not covered in the terms and conditions. Do not use this company very poor, happy to take your money but not rectify damages caused by them

Avoid, I paid £190 for 14 days and when I returned was told at the leaving barrier that I had to pay £60 more pounds, when I asked why man why, he stated car was returned 1 hour and 7 minutes late by the meet and greet driver to the airport car park at short stay level 6 who are a company independent of the airport parking and therefore I incurred the extra payment. Barrier not opened until payment made despite my protests. Disgusting.

Awful awful awful! Stay away to avoid a very stressful experience

We have used a number of car parking providers at Gatwick over the last few years and I have to say that ilovemeetandgreet is second to none. You leave your car extremely close to the terminal (not in the multi-storey) and collect it at the same place. Very professional and definitely the best we have experienced. A lovely gentleman took the car from us at the beginning of our trip and a lovely man named Big Mike was there to return it to us. Exemplary service that you can feel confident and safe with. Highly recommend.

The service is not what is advertised. Made me wait 45 minutes (with kids) where it’s meant to be 10 minutes. Instead of bringing me my car they said it will be a blue and white coach picking us up but it was actually a blue van. When I called them to say I can’t see the blue and white coach, the guy was very aggressive and rude.

Avoid- Car returned in a disgusting condition! I have used this service on several occasions however due to my most recent experience with ILovemeetandgreet Stanstead I will never use them again. My car was fully valeted inside and out when left with the driver. Upon return , I could not believe the state of the outside of my car. I have a convertible. The roof was covered in bird shi*as was the paintwork. The bodywork was also filthy. I was told by the driver that unfortunately some of their parking spaces are under trees and “I got unlucky” and should complain to customer services. It was so bad that I had to hand wash the car as soon as I got home. Not something I was expecting to have to do after travelling home for the whole day. Customer services showed very little concern and offered me £15 as a “gesture of goodwill”. This does bot even cover the cost of getting all of the bird shi* removed! Disgraceful.