Mangoletsi (Holdings) Ltd Avis 

Purchased a car via Euan. He was very supportive in helping with my purchase.

I bought a Seat Leon Fr from Connor Hobson and the whole experience was a positive one! Everything moved forward at a steady pace and there was no pressure at any point! He was very clear when it came to explaining all of the different points of the sale and made me and my family feel at ease with the whole thing! Car has been great since I got it a few months back and the follow ups were a nice touch. Would definitely recommend Connor Hobson and Mangoletsi as a dealership.

Euan Alkins the worst salesman ever. My finance got approved on 29-05-2026. Funds of £14800 Transfer into company account I paid deposit in May for MG car LD24, this salesman was keeping lying to me till today 19-06-2026 saying my finance wasn’t approved and when on 17-06-26 I was chasing them for my deposit refund on 18-06-26 Sam mentioned to me that we have your finance fund Into our account why you are not collected your MG HS LD24 car as yet me and when I said ok when can I come to collect on 19-06-2026 EUan said again to me that it’s cancelled your finance application I don’t know anything about it , he is very unprofessional salesman and this company has no professional services towards their customers at all , I mentioned to Euan that I will complaint to FCA and financial ombudsman services the reason you misled me . me and my partner we rented car on 02-06-26 for month we were suffering apply for financing from different companies in 06-2026 because of him we didn’t know that our finance application was approved every time when I called Euan he said we will refund your £250 deposit your finance application was cancelled , I want to make sure if anyone apply for finance via them they will take deposits they will take finance money and lie to you that your application was cancelled worst company worst customers service ever I have been through we will lodge our complaint to FCA and financial ombudsman that why they took our money and kept it for 18 days and didn’t tell me

Our Abarth went in earlier this year with an engine light fault. They charged £162 for "possibly" diagnosing the fault but did not actually diagnose it, instead they wanted to charge further to properly diagnose it and quoted c£400 and mentioned over the 'phone that the work itself to fix the issue could cost about £2,000. We pushed to get a written quote but they ignored our repeated requests until we threatened to complain to Fiat ( Stellantis) then magically a detailed quote appeared for the work that that they had yet to properly diagnose - for about £1800.
We took the car to a garage in Warrington who fixed it first time and in one go for £590- oddly, they could see no problem in diagnosing the issue.
We suspect that this "diagnosis" overcharging happens a lot and on top of that the work itself is dear. They don't like confirming things in writing either for some reason.

Worse dealership I have ever dealt with. Issues with car from day one, some issues have been sorted but one particular issue is noise coming from the rear suspension but now being fobbed off saying nothing is wrong with it and emails being ignored. We are now going to the Ombudsman and the dealership have caused me a lot of stress. Wouldn't mind I actually really enjoy driving my MG4 EV.

As is probably the case with the majority of car dealerships, they are the most helpful people in the world until you've paid, and then everything that has been promised seems to be forgotten. I was promised a letter from MG via Mangoletsi to confirm the full warranty of the car I bought was still valid. Several phone calls and emails later, I've had no letter and emails and messages that were beong answered straight away before buying a vehicle would have been answered in minutes ate now not beong answered at all. If this is not resolved next week I will be returning the car as it was not sold as advertised. Very disappointing but, like I say is probably true of a lot of used car dealerships. So only use if you're happy with a good service that instantly dissapears once you've bought your car!

Bought a car in February, still don't have a V5 in my name. First they say they did it online, then they say they did it by post but DVLA has no record of it. I have taken action myself to resolve this, as emails and calls to the dealership are not returned. Service light was not reset before purchase, so that entailed a 60 mile journey back to the dealership. Fob needed a new battery which they said would be replaced before pick up - guess what, I resolved it myself. And just for good measure - I ordered a part for them to fit, an upgrade on what I have now so spending more money with them. Talked it through with them, they understood what I wanted - went to get it fitted by them and they had ordered exactly what I have at the moment. They charged my card for the part, then ostensibly refunded the money but it's not been refunded to my account and no payment is showing as pending (this review is written 5 days after the debacle at the dealership). The After Sales manager was hell bent on blaming the Sales team and just repeated that none of this was her fault, rather than taking steps to resolve the issues. Regretting going to Mangoletsi. Once they have your money then you can forget any semblance of customer service. Buying a car is a rare event for me, and the lack of customer service has taken the shine off it. Some of these issues are minor/easily fixed but some have wasted my time, annoying when all you just want to enjoy your new car.

I'm pleased to report that the work on my vehicle has been first rate. All the staff I encountered were pleasant and helpful.
I was assisted by Lucy who was very professional, friendly and informative. I will be visiting your garage again in the future, based upon on the above experience.

Fantastic customer service from Euan at Mangoletsi. From start to finish, this has been first class. Euan was friendly, honest and very professional and the vehicle was immaculate. Having used many other dealerships in the past, this is an excellent company to deal with. Would highly recommend.

Excellent service from start to finish. Joe who looked after our purchase was fantastic he sorted us out with such a good deal and couldn’t do enough to help us from start to finish.
Fantastic place to purchase your new or second hand car we won’t be going anywhere else in the future.

Brought a car with a warranty that they say covers everything. 3 things went wrong with the car turbo egr valve and a sensor. All within 15 months of purchasing. Warranty covered nothing waste of money. Would never purchase anything from these again

I purchased a used MG3 hybrid. After driving the car for 3 weeks and with a few minor faults I decided the car wasn't for me. Mangoletsi provided me with a full, no quibble refund. The sales person Mike Hulse was very helpful, honest and professional. He even gave me a lift to the train station from the dealership. What more could you ask for. I've no complaints whatsoever and would recommend their service.

Quoted over £500 for a 2nd year service. No service should cost that much. Ridiculous

Tried to use twice and have let me down both times. I understand that things don’t always go to plan but their service comes across as incompetent. Has cost them over £50000 from me alone. Will never even entertain using them again for sales or service.

Warning do not buy from Mangoletsi, the sales people lie to you about the car you are buying, the after sales is shocking, I was charged for warranty covered issues! my emails ignored! my phone calls not returned! refunds promised then not delivered! Over 2 years dealing with this shambles I will never return. I have evidence of all of the above plus loads more (too much to mention here) if they reply to this review it will probably be more lies.

Minus 5 stars total lack of trust and feel extremely disappointed and let down by the service manager.
In my opinion find another jeep dealership avoid at all cost.

Brought my car in for a service and the customer care was superb. Excellent communication and the staff really made a great effort. Recommended.

I sold my Alfa Romeo back to Mangoletsi after over three years trouble free and very enjoyable motoring. I was offered a good price and the whole experience was very straight forward. Many thanks to John R for his excellent customer service throughout the transaction. Completely recommended.

Staff polite, cars clean, clear info on price and finance, admin work completed quickly, what more can I say. Offering extra products could be seen as a catch but they are there if you require them. Would use again

Purchase of my MG4 was without issue but the subsequent repair required (which has not been fixed) has left a lot to be desired and they have broken my dashcam. I have complained but they just don't seem to care. I would avoid this dealership. They are in the middle of nowhere and charge £40 if you use their complimentary car too. Really poor service from them, such a shame.