Monarch Transport Group Inc Avis 

My bike was delivered on time safe and sound, the driver was knowledgeable and courteous, everything went smoothly, the price was reasonable, I would use them again

I’ve never used a transport company before. I was recommended Monarch by the dealership I was working with and got a great quote with a great price. The shipment was pretty streamless and the driver got here on time. The vehicle was in great shape. I will use this company in the future if I buy a car out of state.

Great customer service. Booking and planning was easy and straight forward. Only issue was actually price was slightly higher then intially quoted, but still with price I expected. The delivery was also as expected for cross country. The driver they used kept me upto date of shipping and have well in advance of any delays allowing me to properly plan for reciept of shipment. I actually just recommend the for a friend who needs a vehicle shipped from Michigan's to Idaho.

This was a quick and easy process. Requested the service on a Friday, bike was picked up on Monday, delivered that Friday. California to Tennessee. No hassle, $$ was lower than any other quotes I received by a lot. This was awesome and really appreciate everything.
Thank you!
Zach S

I have used Monarch transport group 2 times. Both times I was very pleased with the pick up and drop off. Communication was amazing and if I had any questions they answered me right back. They picked up 2 vehicles at different dates but from the same location that I inherited and yes it was a different route but they did it and communicated to me every step of the process and tracking of my vehicles. I will definitely use them again.

Smoking mama was great fast kindly appreciate them god bless.

No problems at all, super professional and easy to work with.

The driver was great and communicated well. The company and customer service did not help at all.

Very smooth transaction. Good communication throughout the process once a transporter was located. Driver communicated well and actually delivered my truck two days ahead of schedule and exactly on time as said . Truck arrived in excellent condition. Five stars.

They were nice and helpful. The price was good and the service was quick . Communication was lacking when there was a problem however it was taking care of the next day. Over all I would use them again.

Professional and well within the time frame…

This is the worst shipping broker I have ever dealt with. I HIGHLY DISCOURAGE anyone from using their service. Multiple missed pickups. Runaround from operators. Multiple unanswered phone calls and emails. Truck arrived 7 days late and cost more than $300 more than agreed upon.

I was told on Saturday they had a driver secured which was a lie but I singed on told me no later than Thursday finally slowed up Saturday driver refused to load because it was a f 250 not f150 which are identical size finally got it hauled at a price 300 $ higher than they quoted everytime u call they raise price and lie will tell every one who I can how sorry they are

The advertised cost of shipping for 1,160 miles was $.54 a mile. That was Washington state to California. The price they quoted to me was $930 and I said that was too much. It was lowered to $850. After that it was said to me that the route to Kansas wasn't a major route, so they charged me $1,060 which equals $.91 per mile. They increased the freight after I was already committed to the pickup & delivery and could not back out of it. The route was 80% interstate driving, so I know that it was a good route. It only took 2 to 3 days and the driver had a full route, which included 2 cars and several motorcycles. He stopped in Colorado, Kansas, Alabama and North Carolina. The motorcycle was delivered properly but they raised the rate two times throughout the process. This is way out of line to what they are advertising on the internet. The secondary man and the driver were very hard to communicate with because of their accent. I am not happy with what was charged to me, and I will not recommend their services to anyone else. This shows that they have very erratic freight rates and they don't follow their advertising promotions.

They were efficient and transported my son’s vehicle from Tampa to Washington State. Mind you this was the third company I reached out to and the only one to deliver before the expected date. Good work!!

Communication was a little slow, but when contacted relatively quick to reply. Trailer arrived safe and sound

When we decided to make the purchase of 3 motorcycles from Daytona Beach Harley we were provided your name from them for somebody that could deliver the bikes. Unless Bryan answered the phone, the other guy was not very helpful at all, even leaving my name and number never met with a return call from Bryan. When we scheduled the pickup we told Monarch we wanted to accept delivery on Tuesday Sept 1. When the driver went to pick up the bikes the best pickup time he could give was between 9am and 6pm? Thats a pretty big window. Somehow the driver was never given my contact name/number and kept calling my office extension about delivery and then called the seller to let them know when he would be delivering. When I wasn't calling him back he then called Berrien County 911 dispatch. I clearly set up the quote and contact information with my personal cell number and that was the one everyone should have been trying to contact me at. I specifically requested a Tuesday delivery as I was off on pass days on Sunday and Monday. Well, the driver delivered at 1pm on Monday when we asked for a Tuesday delivery. I had to come in on my day off, the department paid me 3 hours of call-in because the bikes were not delivered on the requested day. The driver did not speak any English so no communication was had to express our disappointment, in fact he didn't say one work other than "sign". I wish the communication between the driver to both the shipper and receiver would have been much better as it made the whole process go not very smooth.

Had to get my Bike shipped quickly due to another transport company's complete failure to get my bike shipped. Monarch Transport found a driver to ship my bike within days. Had the return trip scheduled also and got it back to me within a couple of days.

Marie was very helpful and responsive throughout this transaction. Their pricing was great!

Stay AWAY!!! I spent hours finding cross country transport for my car. Monarch was the lowest price and seemed very responsive. I signed up for transport and the day before the window of time I had elected for transport they called and asked if it was OK to raise the price by over $400!! I said NO and cancelled the contract!! They went on to charge me a cancellation fee!!
Pretty unethical!!