I love my car, it has exceeded my expectations. Fast turnaround, clear communication. The gentleman Simon who delivered my car was fantastic. I felt a bit nervous and intimated wurh so much technology... Voir plus
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Lisez les avis des autres
As other have said really, once you get the car everything's great it's the communication whilst waiting for the car that knocks points off. I'd imagine things are a little better after your first car... Voir plus
Although, ordering and delivery time was longer than expected. Communication was very good to keep me updated. I am happy with the car. The delivery driver was fantastic and extremely patient. He l... Voir plus
So easy to order my car. The company kept in direct contact with me. I didnt hear much from fleet and then they added all the information I needed to my account on Fleet. I love my new car. Do your re... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
NHS Fleet Solutions is the UK’s original public sector salary sacrifice scheme, offering a brand-new car of your choice on a two or three-year lease. Not only does the scheme offer potentially significant savings for staff but when leasing through Fleet your monthly cost includes insurance, routine servicing, road tax, breakdown cover and more – we call it hassle-free motoring for a reason! NHS Fleet Solutions are an integral part of one of the largest NHS Trusts in the country. This makes us proudly part of the public sector and means that you are not only our customer, but you are also our colleague. The scheme is available for public sector colleagues whose organisation has registered with us, from the NHS, Police force, local Councils, Universities and Academy schools. Unlike those in the private sector who offer similar services, all surplus income from our schemes stays in the public purse to fund front-line NHS services.
Coordonnées de contact
Manufacturing & Innovation Hub, NE25 0QJ, Whitley Bay, Royaume-Uni
- 0344 811 8228
- nhsfleetsolutions.co.uk
4,3
Excellent
9 k avis
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A répondu à 99 % de ses avis négatifs
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Good car served me well and replacement…
Good car served me well and replacement good service delivery and collection efficient
2 septembre 2026
Very efficient service
Very efficient service, speedy delivery, helpful and friendly delivery driver.
4 septembre 2026
Each time I needed to speak to someone…
Each time I needed to speak to someone on the phone, it took at least 50 mins on hold. Poor service, when you're trying to work. No option to email.
9 septembre 2026
Réponse de NHS Fleet Solutions
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear that you experienced difficulties contacting our team and regret any inconvenience this may have caused.
We recognise that recent waiting times have not met expectations due to higher than usual contact volumes. We appreciate your patience and understanding whilst we continue working to improve our service and reduce waiting times wherever possible.
We would encourage you to visit the FAQ section of our website, where you may find an answer to your query. If you are unable to find the information you need, the website will guide you to alternative contact options so that you can get in touch with the appropriate team.
We value all feedback we receive, as it helps us reflect on the service we provide and identify areas where improvements can be made.
Best wishes,
NHS Fleet Solutions
Fantastic and seamless process!
Fantastic and seamless process from start to finish. I was kept well informed of my order and delivery date and the hand over of the car was quick and easy.
Really pleased with the car and the service received.
9 septembre 2026
Great all in one packages for your new…
Great all in one packages for your new car. Was really easy to put the order through and staff were knowledgeable.
20 août 2026
Excellent service
Excellent service, fast and easy to deal with, Vehicle just as described. Very happy and will be with NHS Fleet for a long time going forward.
28 mai 2026
the communications are easy via emails…
the communications are easy via emails and the chats. regular weekly updates. from the ordering on the website to delivery was pretty smooth.
9 septembre 2026
Straight forward
Smooth, streamlined service and it was good to receive regulate communication and updates on my new car order and on the return process for my existing vehicle.
9 septembre 2026
it has been very smooth and well…
it has been very smooth and well informed all the time.
8 septembre 2026
So easy to order my car
So easy to order my car. The company kept in direct contact with me. I didnt hear much from fleet and then they added all the information I needed to my account on Fleet. I love my new car. Do your research first but overall a great experience in getting the car.
1 septembre 2026
ll communication from start to finish…
ll communication from start to finish was emaculate.
8 septembre 2026
Easy process and timely delivery
24 août 2026
Quick responses and well supported…
Quick responses and well supported throughout the process of ordering my new car.
1 septembre 2026
kept me update with the progress of my…
kept me update with the progress of my order.
8 septembre 2026
Car delivered quickly
Car delivered quickly, fantastic condition, constantly updated where my vehicle was, great delivery driver - Colin. Showed me the vehicle in and out, really happy. Fantastic experience so far, hope it continues!
8 septembre 2026
Long wait from ordering to delivery of…
Long wait from ordering to delivery of the car. The car was delivered and the windscreen wiper solution was empty but on the whole the service has been good
1 septembre 2026
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