Ross Care Avis 

Very kind man and was very helpful.
He was really polite and friendly
He helped me with setting up my new electric wheelchair the way I liked it

Sean was very professional and knowledgable. He was brilliant with the person we support, highly recommended.

I had Dave Porter arrive to carry out a service on my power chair.
Dave has carried out maintenance on my chair on several occasions and is always friendly and knowledgeable.
I had an issue with my chair which he resolved.

I had a very positive experience with Ross Care during the delivery of my wheelchair.

Mark Thurling, the engineer who visited from the South West London depot, was extremely kind, professional and patient. He took the time to explain clearly how to safely use the wheelchair and made sure both my daughter and I understood how everything worked before he left.

This support made a big difference to me, especially as this is new equipment that I will be relying on. I really appreciated the care and reassurance he provided during the visit.

Thank you very much.

Excellent service and highly recommended. The repair to my wheelchair was done by engineer Sean Taylor who was polite and very efficient. I've had several repairs and services by this company and would give ten stars if I could!

Very helpful fixed my brake temporarily and ordered me a new one! Very professional

Gary Thompson came today to put new wheels on my wheelchair. He was polite,respectful and did a very good job repair. Ross Care triumphs again. Thankyou 😁👌

Nigel Wilson was extremely knowledgeable and gave me a lot of time when he came to deliver my power chair. This included setting it up so that it was appropriate to me and giving instruction and advice as to how to use it.All clearly given with time to ask questions etc. He also took me out for a "test" drive . I was particularly nervous about going up and down steep hills here and he accompanied up and down the nearest one which greatly increased my confidence. Thank you!

Came out straight away when my electric wheelchair stopped working.fixed the problem straight away.very polite and helpful.very good experience.

Our engineer today was Gary and he was great wery kind and helpful he fixed my sons chair and was just such a nice person

Gary Thompson showed the utmost empathy and expertise in showing me how to use the wheelchair nothing was too much trouble and an adjustment was soon carried out to make the chair more comfortable for my husband

Absolutely amazing. Can not believe the service. I’m from Dorset and on holiday in Cornwall.
Sean Taylor came Letting us know times and when on his way.
Very polite. Nothing was too much. Chair fixed and done within half hour
What service. Thank you.

Darren, the engineer, visited this morning soon after we reported a fault with my wheelchair. He rapidly diagnosed the fault and effected a repair, meaning I am mobile again!

Gary Thompson great person come on time and good work

Gary Thompson was a professional technician and a lovely person.
He has so much knowledge about chairs, he explained thoroughly what the problem was and fixed it.
Extremely polite and a pleasure to meet.
Thank You!

sean taylor delivered my new wheelchair, he is very professional, polite, knowledgeable and explained everything to me. he is a credit to your team. You replied but you called me fiona, I am Vanessa so you give Sean the correct info please

Sean Taylor was very understanding about the fact that I was out when he came to service my government power chair and came back later that same day. I also explained about problems with my seat and the fact that it is mine (paid for by me) but no longer fits me because when the wheelchair services put the seat on their base for me they squashed in the sides of a brand new SOS postural seating base. I have tried Autobot seating and it did not suit me as I lean heavily on my seats and have a lot of spasm so the cushioning inside the outer shell sank in and was not supportive for my back and hips. Hence why it took me nearly 10 years to get a new seat as it was so expensive. I explained this to Shaun and he was very helpful and said he would arrange an appointment with the therapist. Since all this has happened I have had to save for a lot of years to get a new chair and a new seat as my government chair was so painful for me. I was only able to find the last little bit of money via my mum who has now passed. Shaun did as promised and the therapist rang the very next day. Thank you Shaun.

They came and fixed the wheelchair he was very respectful.

Always find Ross Care easy to contact and arrange appointments. Had a visit from an engineer, Sean Taylor, to repair my son’s electric wheelchair. Work carried out was excellent and engaging. Will happily recommend, keep up the good work. Andrew B

Gary Thompson was very very friendly and attentive to the job. He made sure to give me a fresh seatbelt for piece of mind even though it was in fully functional. Also Gary phoned me prior to the visit to inform me he was on the way which was handy as normally they don’t