Sean Taylor called 20 minutes before arrival. He was respectful of my home and was very professional throughout his visit. The work needed to be done on my wheelchair was very thorough and he explaine... Voir plus
L'entreprise a répondu
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Sean Taylor called 20 minutes before arrival. He was respectful of my home and was very professional throughout his visit. The work needed to be done on my wheelchair was very thorough and he explaine... Voir plus
L'entreprise a répondu
Gary is a lovely gentleman, considerate , caring , emphatic person. He listens to my client explaining the issues with her chair, fixes it and explains what he has done to repair the chair. Always po... Voir plus
Garry Thompson is The friendliest Wheelchair engineer that I have ever met! Always goes above and beyond to problem solve and is also great company! People like him make a real difference in life! Je... Voir plus
Gary Thompson attended my husband today for his wheelchair repair he rang ahead giving an estimated time of arrival (which we don't often get we are sat waiting in all day when really I or my husband... Voir plus
L'entreprise a répondu
Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.
Unit 11, Westfield Road, CH44 7HX, Wallasey, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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Gary phoned the night before with a time slot which was appreciated

Réponse de Ross Care
Nigel was very helpful, explaining different aspects of the wheelchair that I am to have. He was very thorough examining and measuring doorways et cetera to check that the wheelchair will be suitable. Also friendly and cheerful, thank you.

Réponse de Ross Care
Gary thompson was very helpful and polite brilliant!

Réponse de Ross Care
The engineer was very helpful and informative, he explained how everything on the wheelchair worked and made sure it was adjusted to fit me properly, for my comfort and safety.

Réponse de Ross Care
Ross Care supplies a very efficient service. Right from initial contact with the office the service is polite and very helpful. The engineer, Nigel George, is lovely and in my opinion goes above and beyond in his service. I would recommend this company, they are brilliant.

Réponse de Ross Care
I called to report a problem. The office gave me a name, date and time window that suited myself. Jason arrived as stated and curiously listened to my problem. He carefully took my wheelchair to his van to address the issue. He returned with the repaired chair and made sure it was setup correctly for myself. He had set it up as I had it before and I was happy with the work. He was a very plesent and polite gentleman, who performed his work with professionalism and respect. I highly recommend him and Ross Care for a job well done.

Réponse de Ross Care
I'm always pleased with the service Ross Care provide..Gary Thompson was the service man today,he called before he arrived to let me know he's on his way. He provided quick service and was very friendly guy. Thank you Gary.

Réponse de Ross Care
The guy was informative and went through our various options with us regarding our enquiry

Réponse de Ross Care
Sean Taylor
I recently used this wheelchair service and was genuinely impressed with the level of care and professionalism throughout. From the first point of contact, everything was handled efficiently and with a friendly attitude. The team was punctual, respectful, and clearly experienced in assisting people with mobility needs.
What stood out most was their attention to detail and willingness to go the extra mile to ensure comfort and safety. The equipment was clean and well-maintained, and the entire process felt smooth and stress-free.
It’s not always easy to find services you can fully rely on, but this team did a consistently good job. I would definitely recommend them to anyone in need of dependable wheelchair support.

Réponse de Ross Care
One of Ross care's engineers Gary Thompson has been out to my son a few times now both in school and at home for wheelchair repairs. He always goes above and beyond to ensure a professional service and has a friendly and approachable nature. He is a hard worker and takes pride in his work, ensuring the safety and comfort of my son . If only everyone could be as helpful as him 🙂 thank you Gary.

Réponse de Ross Care
The service we’ve received has been very good,can’t praise you enough,

Réponse de Ross Care
Sean Taylor came to fit a stump board to my Dad's wheelchair today at Newquay Community Hospital. He was efficient, friendly and the service provided was faultless.

Réponse de Ross Care
The Gentleman was very polite and professional,he showed great patience and his presentation of the wheelchair was extensive

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Gary Thompson out of hours wheelchair engineer was very understanding and dedicated to make sure the job is done ASAP

Réponse de Ross Care
Gary Thompson came to fix wheelchair friendly Gary was professional and knew his job ,came out of hours and got everything working again cannot fault him at all brilliant service brilliant chap credit to service

Réponse de Ross Care
Sean Taylor provided an excellent service repairing Lilli’s wheelchair.
Thank you so much.
Geoff and Lilli

Réponse de Ross Care
Jason Tbllins was terrific. He fixed the issues I had straight way. He helped me understand the Issue and gave me a step by step explanation as he was working on the issues at hand. first time experience of anyone doing that for me.

Réponse de Ross Care
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