Katie was very knowledgeable and helped us to get the holiday we really wanted. She was also very patient when she had to repeat herself as I am quite deaf. She was a real pleasure to deal with and I... Voir plus
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Lisez les avis des autres
As always, you get the best advice, and price. I've booked several times with Scotlands cruise centre and it's always been a positive experience.
Kellie got us sorted with our cruise and has also come back to us to help with other questions since booking. Unlike other Travel Agents i have used in other companies who dont reply once they have ma... Voir plus
L'entreprise a répondu
Hi, I had been pondering over a winter cruise for almost a month, and when Joanna called me from the Cruise Centre, she very quickly made it easy for me to make up my mind. Very professional... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Founded over 50 years ago, Scotland's Cruise Centre is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.
Coordonnées de contact
3rd Floor, 35-37 Carrick Street, KA7 1NS, Ayr, Royaume-Uni
- 0800 019 0053
- webenquiries@scotlandscruisecentre.co.uk
- scotlandscruisecentre.co.uk
4,9
Excellent
736 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We always use Scottish Cruise Centre…
We always use Scottish Cruise Centre due to high level of service, easy communication and competitive pricing.
27 novembre 2025
Réponse de Scotland’s Cruise Centre
Dear Mr Hardcastle,
Thank you so much for your positive feedback on our service. It is lovely to hear that you've chosen to book with us again and we are truly grateful for your continued custom. It has been our absolute pleasure to assist you again and we hope to make your next experience with us just as positive.
Kind regards,
Melissa gambles
Scotlands Cruise centre
Family member passed on Company details
Family member passed on the details off the website, started looking through and found a couple the wire and I quite fancied, gave the site a call for more information on the Spain & France cruise, the assistant was fantastic answered our questions and the staterooms and gave us prices for the rooms with various options to be included, really like the parking option at the port.
I honestly can remember the woman’s name that had helped us through options but she was fantastic with her knowledge and patience with us.
Would recommend Scotland Cruise Centre to anyone.😎😎
22 novembre 2025
Réponse de Scotland’s Cruise Centre
Dear Mr Williamson,
Thank you for taking the time to review our service. It makes our day to hear that our knowledgeable cruise expert Sarah was able to provide you with a fantastic 5 star booking experience recently and I will make sure she receives your feedback. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Mike was super helpful in helping to…
Mike was super helpful in helping to rearrange our cruise which we couldn’t go on due to unfortunate medical issues. We appreciated his advice, suggestions and efficient service. Thank you for limiting the stress during a difficult time. This is the second time we’ve used the Scottish Cruise Centre and won’t hesitate to do so again. Thanks Mike!
31 octobre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Dear Mrs McGonnigle,
Thank you for taking the time to share your feedback with us and also for your kind words of praise for our super helpful cruise expert Mike. It's our pleasure to provide the best possible service to our customers and we're glad that this commitment was reflected in your recent experience with us. I will be sure to pass your feedback onto Mike directly...I know it will make his day! We look forward to assisting you again soon.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Réponse de Scotland’s Cruise Centre
Dear Mr Jorgensen,
We sincerely appreciate you taking the time to share your experience with us and thank you for the 5 star rating. We are happy to hear that our team were able to provide you with fantastic service and in a timely manner also. Thank you for choosing us and we wish you a wonderful time on your forth coming cruise.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Kerri was a pleasure to deal with…
Kerri was a pleasure to deal with helpful, efficient & knowledgeable….thank you!
22 novembre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you so much for sharing your feedback with us. It makes our day to hear that our cruise expert Kerri was able to provde you with a 5 star booking experience recently. I will be sure to pass your kind words of praise onto her directly....I know it will make her day!
Kind regards,
Melissa Gambles
Scotlands Cruise centre
It's my first cruise and Kelly did a…
It's my first cruise and Kelly did a great job.
Learning a lot, she was patience and
Understanding.
22 octobre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for your positive review of our service. We are so happy to hear that you had a great booking experience with our patient cruise expert Kelly recently. I will be sure to pass your kind words of praise onto her directly... I know it will make her day!
Kind regards,
Melissa Gambles
Scotlands Cruise centre
The fact I always come back to you…
The fact I always come back to you tells its own story
7 novembre 2025
Réponse de Scotland’s Cruise Centre
Dear Mr Wilson,
Thank you for taking the time to share your feedback with us and also for the 5 star rating. We are delighted to hear that you continue to book with us and we appreciate your kind words. It's our pleasure to assist customers like you and we look forward to serving you always.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Naomi is excellent always replies to…
Naomi is excellent always replies to emails and phone calls quickly and her knowledge and advice has been exceptional.
10 octobre 2025
Réponse de Scotland’s Cruise Centre
Dear Mr Wallace,
Thank you for your positive feedback on our service and also for your kind words of appreciation for our cruise expert Naomi. It fills us with pride to know that you've chosen to book with us again due to the excellent level of service provided you by Naomi and I will be sure to pass your feedback onto her directly. We are grateful for your continued custom and look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Kerry was absolutely amazing
Kerry was absolutely amazing, took great care of our needs , very experienced and knowledgeable and very nice with it. Our cruise was booked in no time, definitely book through Kerry again.
24 octobre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to review our service. It great to hear that you had such an amazing booking experience with our knowledgeable cruise expert Kerry and that she took great care of your needs. I will make sure that she receives your feedback- she'll be thrilled to hear your kind words. We look forward to assisting you always.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent customer service
The agent who dealt with my booking provided excellent customer service throughout the whole process. From my initial enquiry she generated 3 options to choose from and talked me through each one before giving me time to decide which was the best one for me. At point of booking she was friendly, knowledgeable and provided lots of tips - although I have cruised a couple of times before she still had some great advice. A fantastic experience!
30 octobre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a fantastic booking experience and excellent customer service from one of our cruise experts. It's our pleasure to provide the best possible service to our customers and we're glad that this commitment was reflected in your recent experience with us. Our team enjoys doing what they do because of customers like you! Thank you for giving us the opportunity to assist you.
Kind regards,
Melissa Gambles
CruiseKings
very friendly staff
very friendly staff, went through all the details and arranged help for my mum. fantastic x
21 octobre 2025
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to leave us a lovely 5 star review of your recent booking experience with us. It is always nice to know we were able to assist with your special requirements and you found our approach friendly and helpful. We do hope you have a wonderful cruise when the time comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Kevin got us a good deal and forwarded…
Kevin got us a good deal and forwarded paperwork effectively as requested
24 octobre 2025
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to leave us a 5 star review. Our Cruise Expert Kevin will be delighted with your kind comments and we will be sure to pass them on to him so he us aware of your appreciation. We trust you have a wonderful cruise when the time comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Total booking which lets us relax even before we get on the ship.
We knew which cruise we wanted and it was so easy to get all booked up with extras such as overnight stay and transfers .
24 octobre 2025
Réponse de Scotland’s Cruise Centre
Thank you for your lovely 5 star review of your recent booking experience with us. We are delighted to know that you found it simple and straightforward to get what you wanted including your hotel and transfer arrangements. We look forward to assisting you again in the future and wish you a wonderful cruise.
Kind regards
Kerry Christie
Scotlands Cruise Centre
A company you can trust
Have used for years. One call and everything sorted, couldn't be easier and good discount. Highly recommended.
21 octobre 2025
Réponse de Scotland’s Cruise Centre
Thank you for your continued loyalty and wonderful 5 star review. It is fantastic to know we have been able to make the booking process easy for you over the years and we truly appreciate your recommendation. We hope you enjoy the next trip as much as your previous adventures.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Best staff
Kerri was great at helping me with pricing and booking this is the second time I’ve booked and will definitely use again
24 octobre 2025
Réponse de Scotland’s Cruise Centre
Thank you so much for your lovely feedback and 5 star review of your recent booking experience with our Cruise Expert Kerri. We are delighted to hear that Kerri was able to assist you with pricing and booking what you required. We truly appreciate your loyalty and look forward to helping you plan your next trip in the future.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Scotland Cruise Centre
Contacted Debbie from Scotland cruise centre and was given all the information I needed to get my quote. Due to requiring accessible services, Debbie advised that they would deal with all requirements. This is my second time using them and would highly recommend.
28 octobre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you so much for your kind 5 star review and for choosing Scotlands Cruise Centre again for your forthcoming cruise. We are delighted to hear that our Cruise Expert Debbie was able to provide you with all the information and support you needed, especially in arranging your accessible requirements. Your continued support and recommendation means allot to us and we are so pleased you have had another positive experience with us. Thanks again.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Sharon Bailey was very helpful
Sharon Bailey was very helpful and knowledgeable….. much appreciated.
I have booked another cruise 🚢 and only came back from a cruise on Thursday…. My son also booked a cruise today…thank you for your help.
25 octobre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Hello Maureen
Thank you for your wonderful review. I am thrilled to hear that Sharon was very helpful and knowledgeable. It is great to hear that you have got another Cruise booked, thank you very much also for the recommendation to your Son.
I hope you have a brilliant time on your next Cruise, please do let us know if there is anything else we can assist you with.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Great service
Great service from Heidi, she is very considerate, I’m quite deaf, and she was very patient dealing with me. Nothing was a bother.
27 août 2025
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to share your experience. We are so pleased that Heidi provided such considerate and patient service and was able to make things easier for you. Your kind comments will be passed to her as she will be delighted to hear your feedback.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Great booking experience
Dealt with Sophie and she was extremely professional at all times. Sophie explained pricing and flight times and answered any of my queries promptly.
10 octobre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Dear Mr Dunn,
We are so grateful that you took the time to share your feedback with us and we thank you for the five star rating. It's lovely to hear that you had a great booking experience with our professional cruise expert Sophie recently and I will be sure to pass your kind words onto her directly. Thank you for choosing us and we wish you a wonderful trip when the time comes.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Alaska and Rocky Mountaineer
I required a bespoke package and Harris quickly turned this around providing a quote with good recommended hotels. We then spent some time talking it through with helpful advice provided. Many thanks
13 octobre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to rshare your feedback with us. It's great to hear that you had such a positive experience with our cruise expert Harris recently and that he was able to provide you with 5 star service. If there's anything we can do to assist you further please let us know.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
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