Katie was very knowledgeable and helped us to get the holiday we really wanted. She was also very patient when she had to repeat herself as I am quite deaf. She was a real pleasure to deal with and I... Voir plus
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The sales and customer service staff are very courteous, polite and helpful. It is my 3rd cruise booked with Scottish cruise centre, and always received a very good service. Keep up the good work.... Voir plus
As always, you get the best advice, and price. I've booked several times with Scotlands cruise centre and it's always been a positive experience.
Kellie got us sorted with our cruise and has also come back to us to help with other questions since booking. Unlike other Travel Agents i have used in other companies who dont reply once they have ma... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Founded over 50 years ago, Scotland's Cruise Centre is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.
Coordonnées de contact
3rd Floor, 35-37 Carrick Street, KA7 1NS, Ayr, Royaume-Uni
- 0800 019 0053
- webenquiries@scotlandscruisecentre.co.uk
- scotlandscruisecentre.co.uk
4,9
Excellent
736 avis
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Réponse de Scotland’s Cruise Centre
Dear Mrs Hale,
Thank you for sharing your positive review of our service. It makes our day to hear that we were able to provide you a 5 star booking experience recently. On behalf of our team, thank you for allowing us to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent customer service
Catherine Dorby made every effort to arrange the holiday we required.
9 octobre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Dear Mrs Lawson,
Thank you for taking the time to share your feedback with us. It is lovely to hear that our cruise expert Catherine was able to provide you with excellent customer service recently. It always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience and I will be sure to pass your kind words of appreciation onto Catherine directly.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Very good staff and all the information…
Very good staff and all the information I need to know
15 septembre 2025
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to leave us a 5 star review. We are delighted our team could provide you with all the information you needed.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Everything we asked for was done for…
Everything we asked for was done for us. The level of service was exceptional.
23 septembre 2025
Réponse de Scotland’s Cruise Centre
Thank you so much for your kind words. We are delighted to hear that everything met your expectations and that you found the service you received from us was exceptional. It was our pleasure to assist you and we trust you are looking forward to your cruise when time comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Bookings made easy with CruiseKings.
Bookings made easy with CruiseKings.
We made a booking with Katrina Dawson for a "bucket list" holiday to Canada. Katrina was informative, offered us different options and was understanding of what we wanted from our holiday booking. We didn't feel any pressure to book, and Katrina wasn't trying to hard sell anything to us.
We made our booking with great confidence in what we had chosen and Katrina expressed that she was always available via email or telephone to discuss anything after the booking too.
Extremely happy with the entire process. Thank you for all you have done for us.
5 octobre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Dear Mrs Burkill,
We are delighted to hear that you were extremely happy with your booking experience provided to you by our cruise expert Katrina recently. Your kind words encourage us to continue doing our best to make sure that every customer's experience is a memorable one and I will also make sure that Katrina receives your kind words of praise. It has been our absolute pleasure to assist you and we wish you a truly wonderful time on your bucket list trip to Canada.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Réponse de Scotland’s Cruise Centre
Dear Ms Kuehn,
We sincerely appreciate you taking the time to share your experience with us and thank you for the 5 star rating. On behalf of our entire team, thank you for allowing us to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent customer service
After dealing with a few cruise companies trying book a cruise around Japan It was nice to deal with a knowledgeable salesperson Harris Brown who went above and beyond to book a holiday of a life time for us.
1 octobre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Dear Mr Svolkinas,
Thank you so much for taking the time to share your feedback with us. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We are delighted to know that our knowledgeable cruise expert Harris went above and beyond in his endeavour to find you the holiday of a lifetime and I will be sure to share your kind words of praise with him. Thank you for choosing us and we wish you a wonderful trip on your holiday of a lifetime.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Karoline was very helpful and…
Karoline was very helpful and understanding of our need for assistance and carried out booking quickly and efficiently. All in all a great experience.
18 septembre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Dear Mrs Henly,
We are grateful for you positive feedback and thank you for the 5 star rating. It's our pleasure to provide the best possible service to our customers and we're glad that this commitment was reflected in your recent booking experience with our cruise expert Karoline. Thank you for giving us the opportunity to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Thanks very much Harris for your…
Thanks very much Harris for your professional and helpful service during booking.
30 septembre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Dear Mr Draper,
Thank you for taking the time to share your feedback with us. It makes our day to hear that our cruise expert Harris was able to provide you with a 5 star booking experience. I will be sure to pass your kind words onto him directly.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Fantastic service
As always a fantastic service I never book with anyone else, Nicola went above and beyond and found us the perfect cruise can’t recommend SSC enough
20 août 2025
Réponse de Scotland’s Cruise Centre
Thank you for your wonderful five star review. I am thrilled to hear that Nicola went above and beyond to find you the perfect cruise. We really appreciate your recommendation of us at Scotlands Cruise Centre.
We wish you the most fantastic cruise when the time comes.
Kind regards,
Katie Parker
Scotlands Cruise Centre
Excellent service
Sharon was very helpful in obtaining a quote for me. We have booked with Scotland Cruise centre before and everything went very smoothly. Highly recommended.
19 septembre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for your recommendation and taking the time to leave us a review. I am thrilled Sharon gave you excellent service and was helpful during your enquiry with us to help you book your cruise.
We wish you a wonderful holiday when it comes around.
Kind regards,
Katie Parker
Scotlands Cruise Centre
Ally was very helpful
Ally was very helpful, answering all our queries and revising the quotes promptly.
10 septembre 2025
Réponse de Scotland’s Cruise Centre
Thank you for your 5 star review of the helpful and timeous response you received from our Cruise Expert Ally recently. She will be delighted to receive your kind feedback. We hope you have a wonderful cruise when the time comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre
We have booked a few with cruise kings…
We have booked a few with cruise kings now, the customer service is outstanding the prices are always competitive and we have had no problems with anything.
Sharon helped us today very nice great knowledge will he booking in the future with her.
21 septembre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to leave us a 5 star review of the excellent customer service you received from our Cruise Expert Sharon. It is always great to know that our prices are competitive and her knowledge and helpfulness would encourage you to book with us again. We wish you a wonderful trip when the time comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre
George the consultant who I dealt with…
George the consultant who I dealt with was outstanding he had the patience of a saint as I had so many requests and questions would definitely recommend to others and use scotlands cruise centre again
14 septembre 2025
Réponse de Scotland’s Cruise Centre
Thank you for your 5 star review of the service you received from our Cruise Expert George. I am so pleased he was able to answer all of your questions and that you would recommend us to others. I will be sure to let George know you appreciated his patience! Thanks again.
Kind regards
Kerry Christie
Scotlands Cruise Centre
The agent I spoke to listened to what I…
The agent I spoke to listened to what I had to say and researched relevant cruises to match my budget.
She gave me a quote and time to consider that. She also spoke to me in a manner that allowed me to fell I trusted her (and therefore the Co).
She didn’t need to chase up the quote as we decided to buy the cruise for which she quoted. She informed me of what to expect next and when final payment is due. She was able to answer all my question with confidence. So far, I would use Scotlands Cruise Co again .
11 septembre 2025
Réponse de Scotland’s Cruise Centre
Thank you for your wonderful 5 star review of the service you received from one of our cruise experts during your recent booking experience with us. I am so glad that they made you feel comfortable enough to go ahead and book the cruise straight away as it was within your budget and she was able to respond to all your questions with confidence. I will be sure to pass on your kind comments to them and wish you a wonderful cruise when the time comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Always a pleasure to book with Scotland…
Always a pleasure to book with Scotland Cruise Centre our cruise advisor Jo Henry has a wealth of knowledge and will always go the extra mile to ensure the cruise is special
10 septembre 2025
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to leave us an amazing 5 star review of your recent booking experience with one of our Cruise Experts Jo. She will be delighted to know her wealth of knowledge is appreciated and I will be sure to let her know your kind comments. We truly hope your forthcoming cruise will be special when the time comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Easiest booking experience ever!
I had a fab experience booking my cruise with Lily, she was very knowledgeable and patient (after asking her a million questions), her customer service skills are first class.
I would certainly recommend her to any friends using Scotlands Cruise Centre.
5 septembre 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to give us a 5 star review of the recent booking experience you had with us. Lily is one of our wonderful Cruise Experts and I will be sure to make her aware of your kind comments regarding her patient and knowledgeable customer service skills. If you require anything else at all before you go, please do get in touch. I wish you a wonderful cruise when the time comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Really good friendly service
Really good friendly service. So helpful. Went the extra mile.
22 août 2025
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to leave us a 5 star review of our friendly and helpful service. It is something we take great pride in and we appreciate you letting us know. It means allot. If you require anything else at all, please do not hesitate to get in touch.
Kind regards
Kerry Christie
Scotlands Cruise Centre
The person was able to find the…
The person was able to find the answers to my questions and come back to. Me quickly
29 août 2025
Réponse de Scotland’s Cruise Centre
Thank you very much for your 5 star review of the service you recently received from contacting us for assistance. I am pleased we were able to respond to your enquiry quickly. If you need anything else at all, please do get in touch again.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Friendly efficient service
We have worked with Our cruise advisor Ray Watson is for many years m. He is always extremely friendly and helpful giving good advice spending time trying to find the right cruise for us
27 août 2025
Réponse de Scotland’s Cruise Centre
Thank you for your lovely review in respect of one of Cruise Experts Ray Watson. We are grateful for your continued support of our business and delighted Ray was once again able to provide you with the right cruise for you. Have a wonderful time when it comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre
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