Katie was very knowledgeable and helped us to get the holiday we really wanted. She was also very patient when she had to repeat herself as I am quite deaf. She was a real pleasure to deal with and I... Voir plus
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The sales and customer service staff are very courteous, polite and helpful. It is my 3rd cruise booked with Scottish cruise centre, and always received a very good service. Keep up the good work.... Voir plus
As always, you get the best advice, and price. I've booked several times with Scotlands cruise centre and it's always been a positive experience.
Kellie got us sorted with our cruise and has also come back to us to help with other questions since booking. Unlike other Travel Agents i have used in other companies who dont reply once they have ma... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Founded over 50 years ago, Scotland's Cruise Centre is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.
Coordonnées de contact
3rd Floor, 35-37 Carrick Street, KA7 1NS, Ayr, Royaume-Uni
- 0800 019 0053
- webenquiries@scotlandscruisecentre.co.uk
- scotlandscruisecentre.co.uk
4,9
Excellent
736 avis
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Cruise Kings "Pure dead brilliant"
We are regular Cruisers and always book with Cruise Kings. Never had an issue or problem as even down to minutiae everything works.
We have trusted Kerri McNeill for so many years when we first used her with her previous company.
4 septembre 2025
Réponse de Scotland’s Cruise Centre
Thank you very much for your brilliant review and for your continued support of Cruise Kings. I am delighted to hear that you have never had an issue or a problem with us and your trips have been seamless. Kerri is brilliant so thank you for putting your trust in her.
We can’t wait to assist you again in the future.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Excellent service
We have booked quite a few trips now with Kylie and she is always so helpful
27 août 2025
Réponse de Scotland’s Cruise Centre
Hi Karen,
Thank you for your wonderful review! It great to hear you have booked a few trips now with Kylie and agree is always helpful. Thank you for your continued support of Scotlands Cruise Centre.
I hope you have a wonderful trip!
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Really easy enquiry to purchase
Really easy enquiry to purchase. Spoke to Kerri who was very helpful. The first cruise quote provideby Kerri beat our other regular cruise provider's quote. Kerri's knowledge and experience was so helpful.
26 août 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you very much for your five-star review, we truly appreciate you taking the time to leave positive feedback. It is great to hear that Kerri was very helpful and secured you a great price. Kerri is certainly knowledgeable so I am delighted to hear you believe so too.
Please do let us know if there is anything else we can assist you with.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Excellent service
Excellent service
Debbie was a pleasure to deal with answering all our questions gave us great advice
Got us the best deal available at time very relaxed and no hard sell either
19 août 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you very much for your wonderful review, Mr McLachlan. I am thrilled to hear that you had an excellent booking experience with Debbie. It is great she was a pleasure to deal with, answered all of your questions and gave you great advice. I hope you have a brilliant trip, please let us know if there is anything else we can assist you with.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Nothing was too much trouble😎
Nothing was too much trouble. Naomi was so pleasant and helpful in finding me the perfect holiday.
6 août 2025
Réponse de Scotland’s Cruise Centre
Hello Pamela
Thank you very much for leaving such a wonderful review. I am thrilled to hear Naomi was pleasant and helpful finding the perfect Holiday for you. I will pass on your kind words to hear. Please do let us know if there is anything further we can assist you with.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Ally was very helpful
Ally was very helpful, took all the hassle out of searching the internet for hours trying to organise flights and a cruise. Ally has arranged several cruises for us now and it’s always first class service.
14 août 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank your for your kind word about our Sales Expert Ally. She will be thrilled to hear that you recieved first class service from her. I am delighted that Ally took the hassle out of searching the internet for hours to find your perfect holiday.
We really appreciate your repeat business and we wish you an amazing cruise when it comes around.
Kind regards,
Katie Parker
Scotlands Cruise Centre
Excellent service. Thank you!
Excellent service from the Scottish Cruise Centre. Thank you
7 août 2025
Réponse de Scotland’s Cruise Centre
Thank you for your wonderful five star review. I am delighted to hear you recieved excellent service from us at Scotlands Cruise Centre.
We wish you the most fantastic cruise when the time comes.
Kind regards,
Katie Parker
Scotlands Cruise Centre
Réponse de Scotland’s Cruise Centre
Thank you very much for your five-star review, Jacqueline. I am delighted to hear your booking experience with us was friendly and cost effective for you.
Please let us know if there is anything further we can assist you with.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Great service
Mem listened to my requirements & offered suitable options. Very polite & helpful
17 août 2025
Réponse de Scotland’s Cruise Centre
Thank you very much for your five-star review, we truly appreciate you taking the time to pass on such positive feedback. I am delighted to hear that Mem listened to your requirements and offered options to match your requirements. It is great to hear your booking experience was helpful and polite.
I hope you have a wonderful trip.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Great Service
Naomi always give great advice and finds a good deal. Nothing is too much trouble.
11 août 2025
Réponse de Scotland’s Cruise Centre
Dear Mrs McIntosh,
Thank you for taking the time to share your feedback with us and also for the 5 star rating. It gives us much pleasure to know that you've chosen to book with us once again and I will be sure to pass your kind words of praise onto our cruise expert Naomi. It has been our absolute pleasure to assist you and we hope to make your next experience with us just as positive.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Debbie
Debbie, Thanks for your help with the various options and helping us decide on the cruise
16 août 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Dear Mr McAllister,
Thank you for taking the time to review us. It makes our day to know that our cruise expert Debbie was able to provide you with a 5 star booking experience recently. Our whole team strives to keep our customers happy but we can only do it thanks to amazing customers like you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent customer service
Had a great chat with Harris from cruise kings, very knowledgeable & helpful answered all my queries with ease & made my booking very easy
15 août 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
We are grateful for your feedback on our service and thank you for the 5 star rating. It is lovely to hear your kind words of appreciation for our helpful and knowledgeable cruise expert Harris and I will make sure that he receives your feedback. Thank you for choosing us and we wish you wonderful cruise when the time comes.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Easy to book with Lisa
Easy to book with Lisa everything explained well also booked parking !
1 août 2025
Réponse de Scotland’s Cruise Centre
Dear Mrs Findlay,
Thank you for your positive feedback on our service. I am happy to hear that our cruise expert Lisa made your booking experience seem easy with her 5 star service and will make sure that she receives your feedback. We are grateful that we had the opportunity to assist you and hope to serve you again soon.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Réponse de Scotland’s Cruise Centre
Dear Mrs McClue,
Thank you for taking the time to review our service. It makes our day to hear that our cruise expert Karoline was able to provide you with an excellent 5 star booking experience recently. It's our pleasure to serve customers like you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent service from this fantastic…
Excellent service from this fantastic travel agency. Kellie Buckland went above and beyond to help me find my perfect cruise.She worked past her working hours to help me and I cannot thank her enough. I will be definitely booking any future holidays with Kellie.
31 juillet 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you so much for sharing your feedback with us and for your kind words of praise for team our here at Scotlands Cruise centre. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company. It is lovely to hear that our cruise expert Kellie went above and beyond in her endeavors to find you the perfect cruise and I will be sure to share your feedback with her directly. I know it will make her day! We look forward to assisting you always.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Vicky was so helpful
Vicky was so helpful
Good communication skills
Explained everything effectively
Good offers from the company
29 juillet 2025
Réponse de Scotland’s Cruise Centre
Dear Miss Simpson,
Thank you for your positive feedback. It makes our day to hear that our helpful cruise expert Vickie was able to provide you with a 5 star booking experience recently. We do all we can to provide our customers with the best possible service and it always makes our day when a customer appreciates it. We are grateful that we had the opportunity to assist you hope to serve you again soon.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Fabulous service from Stacey
Our expert was Stacey, what a lovely and knowledgeable lady. She answered all our questions and gave us all the options. Made the whole experience really straightforward and reassuring.
7 août 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Dear Mr Vincent,
Thank you for taking the time to share you feedback with us and also for your kind words of praise for our cruise expert Stacey. It is lovely to hear that she was able to provide you with a fabulous 5 star service thus making your whole booking experience straightforward and reassuring. I will make sure that Stacey receives your feedback. I know it will make her day! Thank you for choosing us and we wish you a most enjoyable trip when the time comes.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent experience as usual with the…
Excellent experience as usual with the Scotland Cruise Centre
Very knowledgeable, professional and great to deal with
4 août 2025
Réponse de Scotland’s Cruise Centre
Dear Mr Lynch,
Thank you for your positive feedback of our service and also for the 5 star rating. We are thrilled to hear that you've chosen to book with us again and that our team provided you with an excellent booking experience as usual. Your kind words encourage us to continue doing our best to make sure that every customer's experience is a memorable one. We look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Cruise booking - outstanding service
Sharon, my cruise specialist, provided exceptional service from my initial enquiry to booking my cruise. They were present at every step, offering comprehensive support with detailed information about the various ships I was interested in and the ports they visited. I am incredibly grateful for Sharon’s professional and knowledgeable assistance, and I will definitely book through Scotland’s Cruise Centre again!
7 août 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to share your feedback with us. It is lovely to hear that our professional and knowledgeable cruise expert Sharon was able to provide you with an outstanding booking experience recently. It fills us with pride to know that our service is valued by our customers and I will make sure that she receives your feedback. We are grateful that we had the opportunity to assist you and hope to make your next experience with us just as positive.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
F Thomson
We have been booking cruises through Scotland’s cruise centre / cruise kings for a number of years now. Today my cruise was booked with the help of Kerri who we dealt with on a previous cruise of ours. I was so glad when I saw her name again on our present quote. She was very helpful and knowledgeable with the help I needed. It’s lovely to chat to her about cruising.
4 août 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Dear Mrs Thomson,
We are so grateful that you took the time out of your day to share your feedback with us and delighted that you have chosen to book with us again. It is lovely to hear your kind words of praise for our cruise expert Kerri and I will be sure to share your feedback with her directly. We truly appreciate your continued custom over the years and thank you once again for giving Scotlands Cruise centre the opportunity to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
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