Katie was very knowledgeable and helped us to get the holiday we really wanted. She was also very patient when she had to repeat herself as I am quite deaf. She was a real pleasure to deal with and I... Voir plus
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The sales and customer service staff are very courteous, polite and helpful. It is my 3rd cruise booked with Scottish cruise centre, and always received a very good service. Keep up the good work.... Voir plus
As always, you get the best advice, and price. I've booked several times with Scotlands cruise centre and it's always been a positive experience.
Kellie got us sorted with our cruise and has also come back to us to help with other questions since booking. Unlike other Travel Agents i have used in other companies who dont reply once they have ma... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Founded over 50 years ago, Scotland's Cruise Centre is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.
Coordonnées de contact
3rd Floor, 35-37 Carrick Street, KA7 1NS, Ayr, Royaume-Uni
- 0800 019 0053
- webenquiries@scotlandscruisecentre.co.uk
- scotlandscruisecentre.co.uk
4,9
Excellent
736 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
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Great experience
Naomi was very helpful. Friendly, mannerly and a pleasure to book with her.
3 août 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you so much for sharing you feedback about our service. We are glad to hear that our helpful and friendly cruise expert Naomi provided you with a great 5 star booking experience recently and that she was a pleasure to book with. I'll be sure to pass your kind words onto her directly. I know it will make her day!
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Kelly made the process easy for me, 5 star service. Listened to everything I said and provided it all. Thanks so much
Kelly made the process easy for me
31 juillet 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for your positive review of our service. We are delighted to hear that our cruise expert Kellie was able to provide you with a 5 star booking experience recently and that she made the process easy for you. I will make sure that she receives your feedback- she'll be thrilled to hear your kind words. Thank you for allowing us to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Great service
Chris was so knowledgeable about the cruises available to us. He dealt with our enquiry quickly and was able to answer all questions to help us reach our final decision.
31 juillet 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to share your feedback with us. It makes our day to hear that our cruise expert Chris was able to provide you with great 5 star booking experience recently and I will be sure to pass your kind words of appreciation onto him directly. It has been our absolute pleasure to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Kellie at Scotlands cruise centre
Kellie was brilliant helping me find the cruise that fitted what I was looking for best within by budget. All my questions were answered and lots of advice was given to help me feel more comfortable travelling solo for the first time. All transportation and packages have been taken care of before leaving for my cruise which has been a relief, giving me peace of mind.
27 juillet 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Dear Miss Stephen,
Thank you for sharing your feedback with us. It is lovely to hear that our brilliant cruise expert Kellie was not only able to secure you the perfect cruise package and give you peace of mind as a solo traveller but that she managed to find the best cruise for your budget also. I will make sure that Kellie receives your feedback. She will be thrilled to hear your kind words of praise. We wish you a wonderful time on your forth coming cruise.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Fast and efficient service.
I made an enquiry about a river cruise online and Sharon prepared a quotation for my dream holiday. She tried phoning me but I was unable to take the call. So she emailed me. Unfortunately it was more expensive than I’d hoped and therefore I couldn’t proceed with a booking. I felt she was very efficient without pressurising me.
20 juillet 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for reviewing our service and also for the 5 star rating for our cruise expert Sharon. We want you to know how much we appreciate you taking the time to share your feedback with us even though you did not book with us at this time. Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Please do get in touch if we can be of further assistance.
Kind regards,
Melissa Gambles
Scotlands Cruise cnetre
No reason to go anywhere else
I’m a regular customer with Scotland’s Cruise Centre, simply because I know they have the experience and knowledge to help me find the right cruise and the best price. No reason to go anywhere else
14 juillet 2025
Réponse de Scotland’s Cruise Centre
Dear Mr Lorimer,
We are so grateful that you took the time to share your feedback with us and delighted to hear that you've chosen to book with us again. We do all we can to provide our customers with the best service and it always makes our day when a customer appreciates it. It has been our absolute pleasure to assist you once again and we thank you for your continued custom.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
No Pressure
Sharon Bailey contacted myself after my initial enquiry.
I informed her that I was only looking at prices as of present time and I felt respected at this as was not pressurised into booking or given any worthless information.
Thanks Sharon.
L.Milne
23 juillet 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
We sincerely appreciate you taking the time to share with us your experience with our cruise expert Sharon and we kindly thank you for the 5 star rating. Here at Scotlands Cruise centre, it's our pleasure to assist customers in any way that we can and are happy to hear that Sharon respectfully answered your enquiry without making you feel the need to book with us. If we can be of further assistance please do not hesitate to get in touch. Thank you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Great customer service team
Great customer service team. Huge thanks to Rita and Amelia for helping me to get reference numbers to check in for our flights before and after cruise - helps to make the planning a lot less stressful. Can now look forward to our holiday 😃.
24 juillet 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for sharing your feedback with us. It's lovely to hear your kind words of appreciation for our team members Rita and Amelia and the great 5 star service they provided you. It fills us with pride to know that our service is valued by our customers as we strive to be the best we can be every day. I will be sure to pass your feedback onto them both directly. I know it will make their day.
Wishing you a most enjoyable trip.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Knowledgeable and helpful staff
Knowledgeable and helpful staff. Nothing is too much trouble.
16 juillet 2025
Réponse de Scotland’s Cruise Centre
Dear Mrs Breakwell,
It makes our day to hear that we were able to provide you with a 5 star booking experience recently and that nothing is too much trouble for our team. It's our pleasure to assist customers like you. If there's anything we can do to assist you further please let us know.
Kind regards,
Meissa Gambles
CruiseKings
Excellent service as always
Excellent service as always. Mike, our TA, is great, nothing is ever a problem and he deals well with all of our questions - and we usually have lots!! Can’t recommend them highly enough
1 juillet 2025
Réponse de Scotland’s Cruise Centre
Dear Mr Fingland,
Thank you so much for taking the time to share your feedback with us and also for the kind words of appreciation for our cruise expert Mike and the excellent service he provided you once again. It gives us much pleasure to know that you've chosen to book with us again as we strive to be the best we can be every day. I will be sure to pass your feedback onto Mike directly... I know it will make his day! Thank you for choosing us again and we look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
CruiseKings
New Orleans Memphis and Nashville
Enquired about a cruise to New Orleans spoke to Sharon Bailey. Sharon’s customer service was second to none, she was very knowledgeable and took the time to explain our options. Once agreed we had a rethink overnight and called her back the following morning, she listened to our concerns and changed the itinerary to suit our needs. We are now fully booked and will definitely use Sharon again,
19 juillet 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to leave a wonderful review. We are so glad to hear that Sharon provided you with such excellent service and helped tailor the itinerary to fit your needs. I will make sure to pass along your kind words to her. We look forward to helping you in the future and wish you a lovely time in New Orleans, Memphis and Nashville when the time comes.
Kind regards,
Katie Parker
Scotlands Cruise Centre
Cruise Buddy.
SCC can get you the cruise you want and are willing to compare quotes. However, when a deal has gone, they should remove it from site. Deals such as direct flights from Glasgow.
3 juillet 2025
Réponse de Scotland’s Cruise Centre
Thank you for taking the time to provide us with review on your experience with us. It is great to hear you had a positive experience with us.
I will ensure to feedback to our team the importance of keeping our website up to date to make sure the deal advertised is still available. I am glad we were still able to find you a holiday and we wish you a lovely cruise when the time comes.
Kind regards,
Katie Parker
Scotlands Cruise Centre
Superb Service
Jane was very easy to chat with and took all our details and tailor made the exact cruise we wanted. Excellent service and will definitely be using for our next cruise
4 juillet 2025
Réponse de Scotland’s Cruise Centre
Thank you so much for your great review. We are thrilled to hear that Jane was able to assist you in finding the perfect cruise tailored to your needs.
We pride ourselves on providing excellent service. We look forward to helping you plan your next cruise and we wish you a fantastic holiday when it comes around.
Kind regards,
Katie Parker
Scotlands Cruise Centre
Very professional with great attitude and great customer service
Kerri dealt with our enquiry ,she was very professional and helpful nothing and no amount of questions was too much she is a credit to the company
15 juillet 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Good afternoon Mr Sim,
Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that Kerri provided such excellent service and was able to assist with all your questions. She truly is a credit to our team, and we will be sure to pass along your compliments to her.
We wish you a wonderful cruise when the time comes.
Kind regards,
Katie Parker
Scotlands Cruise Centre
Great service
We contact SCS for a quote and spoke with Sharon. She not only gave us a quote for the cruise we asked for, but went out her way to find alternative cruises for us. Brilliant service which keeps us coming back to SCS. 5*
4 juillet 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Thank you very much for your wonderful review, we truly appreciate it! I am delighted that Sharon gave you alternative options so you could make the best decision for your Holiday needs! Thank you for your continued support of Scotlands Cruise Centre, we can't wait to assist you again in the future!
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Réponse de Scotland’s Cruise Centre
Thank you very much for your 5-Star review! I am delighted to hear you were able to make changes to suit your requirements best with ease.
Please do let us know if there is anything further we can assist you with.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Réponse de Scotland’s Cruise Centre
Thank you very much for your 5-Star, review! I am so pleased to hear your Cruise Expert was very helpful and patient.
Thank you for chosing Scotlands Cruise Centre, I hope you have a wonderful trip!
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Great Customer Service and very helpful…
Great Customer Service and very helpful staff. Very happy with Experience
6 juin 2025
Réponse de Scotland’s Cruise Centre
Thank you very much for your 5-Star review! I am delighted to hear that you had a great booking experience with us and found our Experts very helpful. I hope you have a wonderful trip when the time comes!
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Excellent service from Debbie South
Excellent service from Debbie South , she knew what she was doing , cruise booking took minutes to do , she was very efficient
10 juillet 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Good Afternoon
Thank you so much for taking time out of your day to leave us a 5 star review of the excellent service you received from one of our Cruise Experts Debbie. She will be delighted to know you appreciated the efficiency with which she dealt with your enquiry. Thank you once again, it is very much appreciated.
Kind regards
Kerry Christie
Scotlands Cruise Centre
Very helpful
Katrina was very helpful & did everything she could to get the right package for us & take account of our needs.
8 juillet 2025
Avis spontané
Réponse de Scotland’s Cruise Centre
Good Afternoon
Thank you very much for leaving us a 5 star review of the service you received from one of our Cruise Experts Katrina. I am delighted she was able to book the right package for you so you have the trip you require to suit your personal needs. I will be sure to pass on your kind words to Katrina. We wish you a wonderful trip when it comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre
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