TGA Mobility Avis 

794
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Appauling service from TGA / Heartway ordered spare parts for a Vita X some 12 weeks ago and despite 2 false promises still waiting for a delivery date. Also made a service booking some 3 weeks ago... Voir plus

Noté 5 sur 5 étoiles

If I could give TGA ten stars I would. Rarely do I do business with a company that is so committed to customer service. Special thanks to Woody for being patient with me and sorting out my problems. T... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good service right from the first phone call. Very helpful information given to my questions. Fitting arranged at home and fitter arrived prompt on the appointed day. Fitting completed and instruction... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Young lady who helped us was a delight, nothing was too much trouble. She was very encouraging, letting me try machines, which although I never purchased on the day, left me with good and positive... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. Fournisseur d'équipement pour personnes handicapées

Écrit par l'entreprise

At TGA Mobility, we believe that when it’s hard to move, you needn’t stop living. We provide scooters and wheelchairs tailored to suit all kinds of people with all kinds of needs.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

794 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 82 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(794)

147 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

From start to finish of ordering my new…

From start to finish of ordering my new Vita Light Scooter and delivery the process was faultless. Communication was brilliant and keeped you up to date with what was happening throughout the process. Would highly recommend using TGA for you mobility needs.

3 septembre 2025
Avis spontané
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Réponse de TGA Mobility

Thank you Phillip, this is a great five-star review to read. I've passed your comments onto Kim who helped you find the right product.

Noté 5 sur 5 étoiles

Expert knowledge

Expert knowledge, very helpful, great all round service.

9 septembre 2025
Avis spontané
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Réponse de TGA Mobility

Thank you for your five-star review!

Noté 5 sur 5 étoiles

This company is great

This company is great! Charlotte came out to check whether their power unit would fit my brother's wheelchair. It did fit and she demonstrated it and then brought a new unit and fitted it and again demonstrated it to staff. The follow up has been exceptional and I would have no hesitation in recommending this company to anyone.

20 août 2025
Avis spontané
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Réponse de TGA Mobility

Thank you Keith, this great to read. We've passed your five-star review onto Charlotte and Jo who helped you.

Noté 5 sur 5 étoiles

Woody in customer services and Harry…

Woody in customer services and Harry the TGA engineer went above and beyond to help me. My mobility scooter wasn't working correctly and Harry explained that it was going to be extremely expensive to fix, so much so I could actually buy a reconditioned scooter cheaper. Harry sourced a reconditioned scooter that was actually only 1 yr old, still with a 2 yr warranty for a brilliant price. Woody called me the next day with the lovely news, that all reconditioned models were going into the sale, so therefore saved me another nearly £500. Honestly I couldn't recommend TGA enough

11 août 2025
Avis spontané
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Réponse de TGA Mobility

Thank you Sarah, this is great to read. I've passed your review onto Woody & Harry

Noté 4 sur 5 étoiles

This i my 2nd TGA BREEZE on mobility…

This i my 2nd TGA BREEZE on mobility scheme.The Breeze is sturdy and an easy ride..It has some great features eg front box above the headlight..large cargo box at the rear for carrying shopping..the footplate can manage some larger items..boxes of dog food ..there are 2 cup holders..2 outlets for charging phones etc...all in all good.
The Breeze can cover a range of terrain ..paths and offroad..

1 criticism...if you are a night owl...invest in front & rear cycle lights for safer protection..the headlight is a tad dim but ok in an emergency.

as this is my new iteration of Breeze..1 month in...i can only say so far so good but as i was happy with No#1..imma take a punt at No#2..will be better

4 août 2025
Avis spontané
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Réponse de TGA Mobility

Hello Steven, thank you for your review and it's good to hear you're happy with your Breeze. I've passed your comments about the lights onto our Quality Team.

Noté 5 sur 5 étoiles

Just had Andy se266ra delivery me my…

Just had Andy se266ra delivery me my mobility scooter
He called with notices so I could be ready
N called when he was near by these things mean a lot
Every department gives such kind n considerate service to us
Tga maximo plus is an amazing mobility scooter

1 septembre 2025
Avis spontané
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Réponse de TGA Mobility

Thank you for your five star review, I've passed this onto Andy

Noté 5 sur 5 étoiles

Easy to renew lease

Easy to renew the lease. Good advice on telephone but ended up doing it on line. So very easy.

15 août 2025
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Réponse de TGA Mobility

Thank you Paulette, this is great to hear.

Noté 5 sur 5 étoiles

***** EXCELLANCE

Fast. efficient, really helpful staff, no problems too big or too small, excellent customer service always.
Best on line experience, easy ordering, easy returns.
WELL DONE and thanks for helping smaller businesses out

11 août 2025
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Réponse de TGA Mobility

Thank you for your review Mrs Davies

Noté 3 sur 5 étoiles

Faulty product but fair treatment on refunds

This is a continuation of my extremely negative review of tga new products dated 02/08/2025. I contact them demanding a full refund on the 02/08/2025 making my legal statutory rights very clear giving them 14 days to respond. I heard back from management very rapidly, agreeing to my refund and they collected the scooter for free on the 07/08/2025. They took a little longer than the 7 working days best practice to give me my refund. So I emailed and gave them warning of my willingness to take court action through the small claims court. An easy and cheap option, available to start online. I prepared the online paperwork just in case. The law is 14 calender days after receipt of the item for a refund to be received in your account. I get the feeling that I would have received my refund without this warning email, but I can't say for sure. My end feelings about tga is they are an honest company who are currently choosing to buy or make inferior parts for their scooters. I would not buy a scooter from them currently but would consider them again in a few years depending upon how people have reviewed the longevity of their products over the intervening years.

As of right now I know, as I asked the engineer that visited me, they currently only have 3 travelling engineers to cover the whole of the UK. Which would concern me, given their current quality issues....

I honestly wish them luck.

22 août 2025
Avis spontané
Noté 5 sur 5 étoiles

TGA is a brilliant company very helpful very understanding very polite on time with delivery or call out thank you 100% service all round …

TGA is a brilliant company very helpful and really polite I would recommend them to everyone I give you 100% service and the same to all the staff at the office and the ones that come to the house to pick repair and take away old and deliver new scooter thank you so much

11 août 2025
Avis spontané
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Réponse de TGA Mobility

Thank you Sheila, this is lovely to read!

Noté 5 sur 5 étoiles

WHILL-R 4 wheel

Bought a WHILL-R mobility scooter from TGA MOBILITY found the experience to be extremely good. I had plenty of time to check to see if the scooter was right for me. I enjoyed a go anywhere road test and any questions I had was answered professionally . Very pleased with my choice of scooter and the company I bought it from

29 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

22 days to reply to an email for parts

22 days to reply to my email requesting the cost of a replacement part. Considering this company deals with disability equipment I would have thought their response would be a lot quicker. Not for the first time.

13 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Well done TGA

They did very well with getting me through the paperwork I had to sign and delivered my mobility scooter shortly after on the day they said they would.I had a trial ride before I made my decision and that was as planned as well. I'm on the road again!

Thank You TGM!!!

A J Skotnicki

12 août 2025
Avis spontané

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