Worst company ever, did a locker to locker to my preferred area, but they changed the location without calling, i just got a whatsapp to say we have deposited to a different locker. Upon collection t... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Courier guy Service is very mixed and this week I have 2 examples. I sent a parcel from ballito at 4.45pm to Howick which arrived 20hours later. This is exceptional. The more common experience i... Voir plus
Our package is a month late. A MONTH!!! We booked it out the 26th of September and isn't delivered yet! They keep calming it was delivered, and yet every time we ask proof of delivery the system chang... Voir plus
I chose to interact with Courier Guy via their Whatsapp support. I wanted to get a quote to pick up an official document and ship it. Support suggested that I create an account, then click on "Ship... Voir plus
1,5
Mauvais
144 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Poor customer service and poor technology skills
Poor service and lack of technology skills, I was supposed to receive online parcel on the 21st Dec 2024 after ordering on the 17th Dec, was not delivered, yet the full address was given when ordering online. Very disappointed with their service. They are not technology ready. They should give other courier companies a chance because they don't know what they are doing? It's a mixed up of parcels with addresses. They must shut down
18 décembre 2024
Avis spontané
TCG gave me someone elses package, and lost mine.
TCG lost my delivery, and gave me somone else's package.
It seems that the barcode that they attached to the package was associated with me, but the package was not. So they gave me someone else's package, and my package to somone else. After multiple calls from me and the sender, the issue was never resolved, even though they took the package back. Tracking number BOBTGH4XH.
5 décembre 2024
Avis spontané
The best courier service ever.
Courier services rise like mushrooms, but only a few truly know what they are doing.
The Courier Guy is one of them.
Having invested in dispatch/delivery points in the most remote places (whether a kiosk or locker), the Courier Guy can deliver quickly and reliably. Their staff is amazing and always super friendly.
I normally receive a parcel sent via the Courier Guy within 72 hours at the latest. Of course, during peak season (anything between November and the end of December), it might take a bit longer.
No matter the product I order, whether perishable food items or a big table, everything arrives in good order.
Keep up the good work!
5 décembre 2024
Avis spontané
The Courier Guy had a 100+% price increase on large parcels
The Courier Guy had a price increase the 1st of November. I have a small business, making toys and I have used them to collect my bales of ball fiber from JHB and deliver in Pongola. At the end of May 2024, I paid R762 for a bale of 23.1kg. On 19 November 2024, I had to pay R1625 for a bale of 21kg. This is a 100%+ increase from last time. I have contacted them with no luck at all. They say this is the price on their system and they cannot do anything. This increase means that I basically have to double my prices, which will kill my business.
18 novembre 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.