Really helpful and understanding I contacted Tulo Energy because I was struggling to manage the timing of my household payments and asked if my Direct Debit could be moved to the 28th of each m... Voir plus
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Lisez les avis des autres
It was sort of easy to get in touch with Tulo (but why I had to log on twice???), and I did not wait too long. The operator Gemma was very clear, and it's not her fault if the provider offer such... Voir plus
I requested to change my direct debit payment date via Web chat and within a couple of hours received an email confirming my request I find that Tulu energy do all they can to keep energy prices dow... Voir plus
So far so good. Switch went smoothly within a few days. App registration without any problems. I've managed to change date of direct debit via email without any problems and yes first direct debit is... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Tulo, we know that managing your energy can feel complicated and overwhelming. That's why we strive to make our service as simple and straightforward as possible, so you can focus on what matters most to you without it costing the world. With Tulo, you can expect clear and transparent pricing, with no hidden fees or surprise charges. Our user-friendly platform allows you to easily manage your account and track your energy usage, so you can make informed decisions about your home energy.
Coordonnées de contact
Vinegar House, 39 Foregate Street, WR1 1DJ, Worcester, Royaume-Uni
- 0333 0165 542
- help@tulo.energy
- tulo.energy
4,6
Excellent
840 avis
Aucun historique récent de demande d’avis
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Excellent Customer Service
When I left Tulo to go to another supplier with a cheaper fixed rate, there was an issue with the final meter reading and Tulo were excellent sorting this. Excellent customer service. I would not have left but for the cheaper fixed rate I managed to get with another supplier.
22 avril 2026
Avis spontané
online service
online service
Theon line service was very good and Gemma was a great help and sorted out my questions quickly and efficiently in all a very pleasant experience thanks to Gemma
23 avril 2026
Avis spontané
Great communication and the personal…
Great communication and the personal touch, always helpful, a pleasure to do business with
21 avril 2026
Avis spontané
They put things right
They responded immediately when I realised that I had made a mistake with our meter readings.
13 avril 2026
Avis spontané
Very speedy reply from the chat…
Very speedy reply from the chat function. George was very helpful in estimating our annual usgaey in kWh.
13 avril 2026
Avis spontané
Very good rate
Very good rate. over the year paid regular direct debit causing over payment, which was refunded promptly by customer service on request.
8 avril 2026
Avis spontané
I had a query with my meters
I had a query with my meters, so I contacted Tulo Energy who responded quickly and resolved my query to my satisfaction. They were very helpful and friendly. I would recommend Tulo to everyone.
7 avril 2026
Avis spontané
Quick and easy fix
7 avril 2026
Avis spontané
Absolutely Disgraceful
Absolutely Disgraceful. They ignore a faulty meter issue for months, which now traps me into staying with Tulo, then raise prices knowing full well I cannot switch if I wanted to. Absolute scam.
4 avril 2026
Avis spontané
Great first experience of your customer…
Great first experience of your customer service. This was my first call made to you guys and my call was handled without any delay and then my query was handled without delay as well.
30 mars 2026
Avis spontané
Direct Debit change
At first I thought your answer about being unable to change DD date due to restrictions was going to be a problem however I assume this was a bot and a real person sorted problem out in two messages thank you
30 mars 2026
Avis spontané
Absolutely brilliant company
Absolutely brilliant company. No hassle, easy support, and low tariffs. Unfortunately I have had to switch but only due to getting an electric car and them not offering an EV tariff currently. Hopefully they will offer one in future and I will return.
24 mars 2026
Avis spontané
Very responsive to calls and the…
Very responsive to calls, provided adequate amount of information and to my level of understanding, making me feel valued.
18 mars 2026
Avis spontané
Gemma was polite and efficient
Gemma was polite and efficient. Solved the problem swiftly.
24 mars 2026
Avis spontané
Excellent service
Excellent service! They resolved my issue quickly and professionally. Highly recommend!
18 mars 2026
Avis spontané
Tulo Energy the best experience made…
Tulo Energy the best experience made easy. I spoke today with George not because I had a problem, but just to Thank the company for saving us money with lower standing charges.he spoke to me as though I were family, he was so polite and a credit to Tulo Energy. Would highly recommend them to others
17 mars 2026
Avis spontané
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