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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought a clothes airer through Argos, good product but the legs broke after 6 months. Addis promptly honoured the 3year warranty when contacted, and posted an upgraded replacement within days.

Noté 5 sur 5 étoiles

Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Voir plus

Noté 4 sur 5 étoiles

Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the he... Voir plus

Noté 1 sur 5 étoiles

Cheap Chinese tat that basically every other company does better. Make sure you keep your receipt to claim on your guarantee because in your two year guarantee for a spray mop you'll probably need at... Voir plus

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration
  2. aussi dans
  3. Magasin
  4. Magasin de plans de travail

Écrit par l'entreprise

At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

319 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,9

Tous les avis

(319)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

For years I had an Addis clothesline, never again

For years I had an Addis clothesline so when I moved house I purposely bought a new Addis one.
I year later the knob underneath for tying the line broke.
This is not what I expected from this brand.
Disappointing that they are unwilling to replace as I don’t have a receipt!
Bad form but I have learned from this not to buy any Addis products as they don’t care about their customers

28 mai 2024
Avis spontané
Logo de ADDIS Home

Réponse de ADDIS Home

Hi Pat,

Thank you for taking the time to leave your feedback. We are sorry to hear of the issue you experienced with your rotary airer and will be looking into this internally.

Unfortunately we cannot replace an item under the guarantee without being able to validate the guarantee. To do this we require the proof of purchase which shows the item purchased and date of purchase.

Apologies for any inconvenience this may cause.

Kind Regards,
Addis

Noté 5 sur 5 étoiles

I love Addis stuff

I love Addis stuff, I only have a small kitchen and it all stacks nicely. I only order items made in the UK so no wasting carbon emissions. It lasts for ages. I've got one Addis container that's over 20years old! Still works.

23 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Quality of the product

Hi the quality of the product could not be improved on, realy happy - looks great on the kitchen drainer. Previously purchased a cheaper option which looked great at the time but did not last, wish we had gone staright for the ADDIS drainer.

3 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great products

Great products, items were well packaged and received in good condition. Good communication for dispatch of the order.
All the items are well made and a good price.

17 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Review for a kitchen waste bin

Review for a kitchen waste bin
30L Round Pedal Bin - Stainless Steel
Color:
Stainless Steel
This is honestly the worst designed piece of kitchen equipment I have purchased in 73 years. It is an absolute nightmare. It has no inner bucket so you have to struggle to get the bin bag out of the bin which looks sleek but is just too narrow for kitchen waste. Addis has cost reduced by eliminating the inner plastic bucket so the black bin bag gets stuck on the inside of the waste bin, and rips as it is hauled out. The flimsy ring at the top which is meant to keep the bag in place slips down when the bag is half full. As a result the waste just goes directly into the bin, which is not even sealed at the bottom. Every time I need to change the bag it involves
- washing the kitchen floor to clear up the leaks from the bin
- hauling the bag out of the bin forcefully
- turning the bin UPSIDE DOWN to get the bag out
- washing the whole bin out several times with bleach
This bin, at best, is suitable for light paper waste - no kitchen waste, no food, no messy stuff.
PLEASE REDESIGN OR WITHDRAW
-

21 mai 2024
Avis spontané
Logo de ADDIS Home

Réponse de ADDIS Home

HI Janis,

Thank you for taking the time to leave us your feedback.

We are sorry to hear that you have had such a negative experience with this bin. I have passed your feedback on to our product team so that they can look into this and see what improvements can be made to this product.

If you are able to, please send an email to info@addis.co.uk with photos of the issues you have experienced so that we can look into how we can rectify this for you.

Kind Regards,
Addis

Noté 1 sur 5 étoiles

Customer service non existent

Item came with a B&M sticker on it £3 pound cheaper than the price I paid despite several e mails no satisfaction I was told that you do not supply B&M with the said item I sent photo of the item in B&M still no satisfactory outcome will no be using your company again

15 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great range of Addis products

Great range of Addis products. Quick and easy to find a select the washing up bowl I wanted. Easy to complete check out and bowl arrived well packed very quickly. Delighted with my purchase. Will use Addis again. Have always used the washing up bowls, good quality, robust and long lasting

7 mai 2024
Avis spontané

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