We have had a very positive experience buying our home at Kiln Gate, Kilmarnock. Hannah has been excellent from the outset and has been so helpful and knowledge about timelines etc. Hannah has been ef... Voir plus
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We have had a very positive experience buying our home at Kiln Gate, Kilmarnock. Hannah has been excellent from the outset and has been so helpful and knowledge about timelines etc. Hannah has been ef... Voir plus
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Beautiful houses and designs. Eve at Swinfen Vale made the whole experience so lovely. She was kind, patient and professional from when we went in to select our choices - we couldn’t have asked for a... Voir plus
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Adam is truly one of the nicest, most positive and welcoming people you could possibly wish to meet. For our particular case, Adam worked tirelessly to make things work and ensure we got the best poss... Voir plus
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The homes are lovely - they are 5*! Their follow up care and reporting problems are a concern hence the 2*, its instant push back when contacting customer service, everything has to become a challenge... Voir plus
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Écrit par l'entreprise

Our range of homes and locations are only enhanced by the schemes we have on offer, meaning that homebuyers of all kinds can enjoy a beautiful new home, no matter their status. It couldn’t be easier to find your perfect home. Especially when it’s an Ashberry home..
Ashberry Homes, proudly part of the Bellway family.
Woolsington House, Woolsington., NE13 8BF, Newcastle upon Tyne, Royaume-Uni
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We had a great experience with this company. From the moment we arrived, the team was extremely helpful, friendly, and professional.

Réponse de Ashberry Homes
Extremely helpful, guiding, professional and friendly service

Réponse de Ashberry Homes
Really helpful, clear advise and next steps. Lots of information in a simple format and on hand to answer any questions we had. Cathy was really helpful in the design process too.

Réponse de Ashberry Homes
Bellway took us to view a plot so we got a feel for it first time on the same site, however who we went with instead Ashberry Have been refusing 1 too many times now to view our plot which we have invested a lot of money for, a lot of the choices where chose for us due to getting it toward completion, however we hated the kitchen cupboards (wouldn’t have bought if we couldn’t change as a lot to replace them all ontop of what we are already paying) When asked if we could have a flooring package included too as we didn’t get to choose anything we got it flung back in our faces the sales rep acted like she done us a huge favour as if we didn’t pay for them ourselves as we wanted better ones. Our sales rep, doesn’t seem bothered at all, asked for photos of the plot as they had plasterers in and still yet to receive them, only can accommodate a “meet the builder” during a working week which most people work full time. If we weren’t due to be completed we would have pulled out. Horrendous customer service

Réponse de Ashberry Homes

Réponse de Ashberry Homes
We have had an excellent experience with Ollie Jimminson at Ashbury Homes, Maltings Place in Bishop’s Stortford. From the very beginning, Ollie has gone above and beyond to support us throughout the house-buying process. He was extremely accommodating when helping us choose the right plot and was always on hand to answer any questions we had, no matter how big or small.
Ollie’s knowledge, professionalism, and attention to detail really stood out. He consistently provided clear, honest information and ensured we felt confident and well-informed at every stage. His communication has been prompt and reassuring, which has made the entire process feel smooth, straightforward, and stress-free exactly what you need when buying a first home.
Thanks to Ollie’s outstanding service and dedication, buying our home has been a very positive experience so far. We would highly recommend Ollie to anyone considering purchasing a home with Ashbury Homes.

Réponse de Ashberry Homes
Ashberry homes, a hidden gem in the bellway group.
I can’t praise Maxine and the team on trident way for the friendly manner towards understanding my requirements from a new home and support through the purchase process. Even handling my family lol.
Ashberry homes are a long way above their completion regards quality of home, house design and layout and again quality of support.
I wasn’t initially looking for a new new home, but was sold the dream and looking forward to many happy dreams when my daughter and I move in later in March.
Bellway need to better market this hidden gem of a brand.

Réponse de Ashberry Homes
The whole process of viewing, planning, choosing the options alongside all the support and neutral advice for the purchasing and legal aspects, Eve could not have done any more to make our journey of buying a house on the Swinfen Vale development any better. Eve's knowledge, professionalism, combined with an amicable approach were instrumental in our decision to buy. Follow up meetings and visits with Liam and to a lesser extent, Michael, from the site team gave us further reassurance. Moving in went extremely well, the site team were amazingly supportive, offering help and advice whenever needed. The follow up customer care, we spoke with Dawn from their team and were very happy with their support too.
All in all, an outstanding journey, from end to end, I'd have given a 6 if I could!

Réponse de Ashberry Homes
Shelley made everything so easy for us and the whole process from viewing the house to moving in was fast and stress free.
She was friendly and caring and gave us confidence each step of the way. Thank you for helping us find our new family home

Réponse de Ashberry Homes
We recently purchased our beautiful new home on the St Mary’s Hill development in Blandford St Mary, and I can’t praise Shelley from Bellway’s sales team highly enough!
From the moment we viewed to when we completed on our property, Shelley has been an absolute star. She was incredibly responsive, professional, and genuinely caring throughout the entire process. Any minor queries or snags we had pre or post-move-in were handled promptly and efficiently – she went above and beyond to ensure everything was sorted quickly, keeping us updated every step of the way with clear communication and a friendly attitude.
Shelley’s knowledge, patience, and dedication truly made what could have been a stressful time completely seamless and enjoyable. It’s clear she takes real pride in her role and cares about customer satisfaction.
Thank you, Shelley, for making our experience with Bellway so positive – we’ve fallen in love with our new home, and your support has been a huge part of that. Highly recommend Bellway Homes 5*

Réponse de Ashberry Homes
From start to finish, Dawn, Mary, and Kim could not have done more to help from Bellway & Ashbury, alongside Lisa, Hayley, Alex, Steven at the New Homes Group. While I know their role is to sell houses, the personal touches and regular update calls genuinely made all the difference during what can be a very stressful time when moving into a new home. An excellent team, backed up by excellent people.
Just a small side note: when dealing with any service or the people providing it, being rude or getting frustrated is never the answer. They will always help where they can and when they can. Sometimes it’s worth taking a breath and remembering they are people too. You wouldn’t want a member of your own family spoken to disrespectfully, so let’s not do it to others. We’ve all been there 🙂

Réponse de Ashberry Homes
Shelley was very friendly and accommodating and went out of her way to meet our needs for purchasing our new property. She was very thorough and made the process feel very simple and straightforward for us. We would highly recommend her if you are planning on buying a new home!

Réponse de Ashberry Homes
The sales manager Karen was so helpful. The day we reserved the other Karen was in charge and she could not have done enough to help us choose which home to have and secure the home of our dreams.
Ashberry also offer some fab incentives too.

Réponse de Ashberry Homes
We bought a home at the Forster Park development. Although there were a few minor issues during the process, everything was handled well and we received the house smoothly and without any problems, earlier than the expected completion date.
Agata was very helpful throughout the process and genuinely tried to resolve any issues that came up. They also made a nice gesture regarding our garden, which we really appreciated.

Réponse de Ashberry Homes
From start to completion we have had a great experience buying with Ashberry Homes.
Shelley was professional but warm, went out of her way to make buying our home a positive experience. She gave good sound advice and because of this our contract was completed in a five week turnaround.

Réponse de Ashberry Homes
We were kept informed every step of the way, all the sales assistance we have dealt with were so lovely and helpful with any queries or questions we had. As first time buyers everything a little stressful but the Ashberry team have made the process so much easier!

Réponse de Ashberry Homes
Amazing service reserving out first home! given so much information and kept up to date.

Réponse de Ashberry Homes
The staffs were really helpful nice and friendly.explaining things and answering my questions calling me back when they missed my call, they were really on top of things

Réponse de Ashberry Homes
Hassle free
Hassle free, fast and efficient service with no delays or hiccups! Bought my new home in under 8 weeks! Highly recommend!

Réponse de Ashberry Homes
I love Ashberry Homes. I was most fascinated by their architectural designs, the location of the estate and their sales advisor. Eve was very patient in disseminating information to me. She was very understanding and pointed me to the resource that I needed to help inform my decision.

Réponse de Ashberry Homes
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