Ashberry Homes Avis 

751
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have had a very positive experience buying our home at Kiln Gate, Kilmarnock. Hannah has been excellent from the outset and has been so helpful and knowledge about timelines etc. Hannah has been ef... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beautiful houses and designs. Eve at Swinfen Vale made the whole experience so lovely. She was kind, patient and professional from when we went in to select our choices - we couldn’t have asked for a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Adam is truly one of the nicest, most positive and welcoming people you could possibly wish to meet. For our particular case, Adam worked tirelessly to make things work and ensure we got the best poss... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The homes are lovely - they are 5*! Their follow up care and reporting problems are a concern hence the 2*, its instant push back when contacting customer service, everything has to become a challenge... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Constructeur immobilier
  2. aussi dans
  3. Lotissement
  4. Société de construction

À propos de Ashberry Homes

Écrit par l'entreprise

Welcome to the official Trustpilot page for Ashberry, part of the Bellway family and one of the UK’s leading homebuilders.

Carefully chosen locations, homes that ooze individuality, energy efficiency as standard. From 5-bedroom homes through to 1-bed apartments, new homes are what we do, and we’re proud to do it across England, Scotland, and Wales.

Our range of homes and locations are only enhanced by the schemes we have on offer, meaning that homebuyers of all kinds can enjoy a beautiful new home, no matter their status. It couldn’t be easier to find your perfect home. Especially when it’s an Ashberry home..

Ashberry Homes, proudly part of the Bellway family.
Find my home Why buy new? Customer stories Your journey with ashberry


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

751 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(751)

114 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Happy customer

We recently bought from Ashberry Homes in Stargate Meadows - our first experience was with Jill who was lovely and we didnt feel pushed to buy or anything. This was when we were in the house browsing phase.
When we decided to buy, (and most of our subsequent encounters) was with Demi who has been an angel from start to finish. As a couple who wanted to buy a house, but didn’t understand the concept and process very well, it was super helpful to have a customer advisor who can support and fill us in with any queries. Very responsive and impressive too I must say. We also got a lot of incentives from Ashberry. We met Sarah on completion day who was very lovely too.

The comment from the prefessional snagger was that our home is a good build with no major concerns.

I absolutely recommend Ashberry/Bellway to anyone thinking of buying a house.

28 novembre 2025
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Réponse de Ashberry Homes

Hello Muna and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Stargate Meadows. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Sam

Noté 5 sur 5 étoiles

Ashberry Homes and Agata have been amazing…

Ashberry Homes and especially Agata has been super helpful and patient with us. They have helped us to find our dream home and the communication was very good, always had updates for everything. Truly appreciate their support and dedication. We couldn’t ask for more. Thank you and we can recommend them to everyone 🫶🏻

11 novembre 2025
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Réponse de Ashberry Homes

Hello Veronica, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Zoe

Noté 5 sur 5 étoiles

Big shoutout to Julie in Lucas Gardens!

Big shoutout to Julie in Lucas Gardens development for making the buying process for us so smooth. It can be so stressful for first time buyers but thanks to Julie who supported us and recommended us the right people we finally have a beautiful house! She even came in to check on us on our first day after moving in and we really appreciate that. Thank you Julie.

24 novembre 2025
Avis spontané
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Réponse de Ashberry Homes

Hello Drosia and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Lucas Garden. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Team Ashberry

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff, Hannah at Fardale hill in particular has been great, so helpful and has explained everything

21 novembre 2025
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Réponse de Ashberry Homes

Hello Louise and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Sam

Noté 5 sur 5 étoiles

Dealing with Sally from Yew Tree…

Dealing with Sally from Yew Tree Meadows was the best part of the experience. She was very professional, open and helpful.

17 novembre 2025
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Réponse de Ashberry Homes

Hello Angelika, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Alex

Noté 5 sur 5 étoiles

Smooth process

Polite, friendly and very accommodating. Process was smooth and really enjoyed viewing house again before purchasing the plot to ask all our questions. Highly recommended 👌 very excited to move into our Ashberry home. Michael at Chellaston fold is absolutely brilliant.

17 novembre 2025
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Réponse de Ashberry Homes

Hello Kelly and thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Michael! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Alex

Noté 5 sur 5 étoiles

Excellent support and care

Excellent support and care, Eve at swinfen vale was an absolute godsend for our journey towards our forever home, assisted every step of the way and you could tell she really cared.

Liam has been a delight from the buildings side and is really driving home that high level of customer care.

My snaggers words "Hello mate, finished about an hour ago..

House is probably one of the best I’ve ever come across. Had to really try and pick up stuff, they’ve done quality job"

Which is lovely to hear when it's the most expensive thing ill probably ever buy.

We moved in 31st Oct and are loving every minute.

31 octobre 2025
Avis spontané
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Réponse de Ashberry Homes

Hello Joseph and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team. This really is the type of feedback that we strive to ensure we receive!

We wish you all the best in your new Ashberry home! Thanks again, Zoe

Noté 5 sur 5 étoiles

Helpful information & guidance through…

Helpful information & guidance through the process.

14 octobre 2025
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Réponse de Ashberry Homes

Hello Chloe and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Zoe

Noté 5 sur 5 étoiles

Excellent staff

Excellent staff, Eve Walsh has the world of knowledge, amazing customer service, very pleasant n professionally delivered where there’s no room for improvement.

2 novembre 2025
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Réponse de Ashberry Homes

Hello Meeta and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from Eve and wish you all the best in your new Ashberry home! Thanks again, Misbah

Noté 5 sur 5 étoiles

Sarah at the Woodland Edge development…

Sarah at the Woodland Edge development in Killingworth, North East England, is an absolute credit to Ashberry Homes. Our experience with Sarah has been outstanding from the very first interaction. She went above and beyond for us and whoever buys a property on this development will be incredibly well looked after undoubtedly. She was extremely knowledgeable and answered every question we had thoroughly. I would 10/10 recommend this development to friends and family.

2 novembre 2025
Avis spontané
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Réponse de Ashberry Homes

Hello Sam and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Woodland Edge. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home. Many thanks, Sam

Noté 5 sur 5 étoiles

Fardale View, Kilmarnock

I wanted to thank Hannah at Fardale View in Kilmarnock for her lovely and professional service so far. I reserved our dream house and she's been a fantastic help answering all of our lists of questions, helping us choose any options we wanted, giving honest advice. I really appreciate the service so far and await the moving date next year with great excitement. We cannot wait to see how the house turns into a home.

12 octobre 2025
Avis spontané
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Réponse de Ashberry Homes

Hello and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Fardale View. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Sam

Noté 5 sur 5 étoiles

New home

We found there was no pressure from Luke very helpful and went through everything in detail ,Luke sold me on the first visit so very happy so far. Quality of the workmanship is very high as I am in the building trade myself.

21 octobre 2025
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Réponse de Ashberry Homes

Hello Derrick, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Luke! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in. Thanks again, Zoe

Noté 5 sur 5 étoiles

When we decided to reserve a plot Luke…

When we decided to reserve a plot Luke went through all the things you needed to know step by step. He made us feel at ease and not overwhelmed with the whole situation. We had a laugh along the way but understood all the ins and outs of the house we were buying.

18 octobre 2025
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Réponse de Ashberry Homes

Hello Christine and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry

Noté 5 sur 5 étoiles

Brilliant On-Site Team and Amazing Care…

Brilliant On-Site Team and Amazing Care at Eastview Manor.
Moved in last month at Eastview Manor and can't speak highly enough of all the on-site team. Dean has been brilliant at making sure any snagging is dealt with and has been so helpful with checking in on us and helped us out on several occasions with different things.
Alison was also amazing with checking in on us and helping with anything we needed and was brilliant in helping us with options and any issues on the lead up to getting our keys.
Willy and George were also brilliant on the lead up us getting our keys with the home demo and questions we had about things.
It's been an amazing experience and you can tell the team take a lot of pride in their work as well as really caring about their customers, I wouldn't have any worries with this team as they are all brilliant.
We've been so happy with our new home and the quality is really good. Any snagging is being dealt with swiftly and without issue so far which is brilliant!

Massively happy to have bought an Ashberry home!

20 octobre 2025
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Réponse de Ashberry Homes

Hello Mr Greig and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Sam

Noté 1 sur 5 étoiles

Not a good experience.....

Left VM with their office at Bourne but got no reply. Visited the following day (17-10-2025). Male staff member was unenthusiastic for some reason. We had an interest in two plots shown as available. He said they wont be available until July and they were winding down. His whole attitude was pretty poor as if they were not bothered about selling anyway. We left confused by this.

17 octobre 2025
Avis spontané
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Réponse de Ashberry Homes

Hello Anthony and thank you for your review. We're sorry to read of your concerns. This isn't the type of feedback we hope to receive, and we'd like to look into this matter further. We've requested some further details and we'd appreciate if you could please provide these details as soon as possible. Many thanks, Team Ashberry

Noté 5 sur 5 étoiles

Great sales team

Great sales team. Sally and Jo have been extremely helpful, friendly and professional. We have been looking for our new home for months and they have made the decision an easy one.
Thank you!

8 octobre 2025
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Réponse de Ashberry Homes

Hello Danielle, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Zoe

Noté 5 sur 5 étoiles

The sales person sally is very helpful…

The sales person sally is very helpful and full of information

8 octobre 2025
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Réponse de Ashberry Homes

Hello Mark, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Zoe

Noté 4 sur 5 étoiles

Lisa was really helpful and friendly

Lisa was really helpful and friendly

6 octobre 2025
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Réponse de Ashberry Homes

Hello Alice and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Sam

Noté 5 sur 5 étoiles

New home purchase at Ashberry Homes

Very professional staff. Friendly and welcoming. The experience so far has been pleasant and uncomplicated.

5 octobre 2025
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Réponse de Ashberry Homes

Hello Jim, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Sam

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