Ashberry Homes Avis 

Very easy and friendly process.

Excellent customer service

We have recently reserved a property at The Wickets development in desborough, and it was such an enjoyable, informative and professional experience thanks to Luke.

From the very beginning of the process, Luke has been outstanding. Whatever questions we had, Luke had every answer and made sure my partner and I made the correct decisions, giving the most amazing advice.

Buying a first home is a fairly daunting decision, but Luke made everything crystal clear. We were super impressed with his knowledge, covering all aspects of the development process.

Luke is a true asset to Ashberry, he has made buying a first home everything we wanted it to be. Thank you Luke and Ashberry!

Our experience with ashberry homes has been very positive always happy to help

Eve at Swinfen Vale is very supportive. She explains everything clearly. She is always willing to assist, absolutely incredible person.

I have never had any involvement with Ashberry previously, however ive been extremely happy with their service from the start. In particular, Amy, who has been there for me throughout the process of buying my new home.
She is incredibly friendly, honest and her attention to detail and throughness is amazing. Ive received regular updates throughout and she is always happy to assist with any questions, or find out technical ones if needed.

The whole process has been very easy and stress free, which is a big thing when looking to get somewhere new.

The quality and choice of products and upgrades are brilliant, and altogether its just been an easy and really good experience from the start!

I reserved a house with Ashbury Homes and, like many buyers, faced delays in the chain. Throughout this process I stayed in contact and even managed to find another solution within 10 days.

Despite this, today I was threatened by the sales team — being told that if I don’t complete by the end of September, Ashbury will remove the incentives. Do they really think I’m deliberately holding things up? Do they believe that threats will somehow make the legal process move faster?

To make matters worse, the sales manager, Kenny, was arrogant and rude. We were in the middle of discussing timelines when, out of nowhere, they dropped this ultimatum.

The whole experience has been awful. Buying a home is already stressful, but Ashbury’s approach has been cold, uncompassionate, and unnecessarily aggressive. Instead of offering support, they’ve added pressure and made the process even harder.

If you value good service, empathy, and professionalism — look elsewhere

Sarah has been extremely helpful, and is still being helpful in getting us to the end line product.

My experience of buying from Ashberry at Cherry Meadow was absolutely first class from start to finish, everyone I dealt with was extremely helpful and went above and beyond to deliver wonderful service, an amazing buying experience and outstanding customer service - a truly gold standard.  It would be very hard indeed to have had better, I'm totally unable to suggest room for improvement! 

Karen (on site sales) along with Gaby (assistant site manager) were exceptional in their professionalism and levels of customer service - I really can't thank either of them enough!

I’ve just completed a purchase of a new home through the Bourne Springs Ashberry Homes development in Bourne. The sales team were excellent. I dealt with Rob and he was wonderful with me. Always on hand to answer any questions and guide me through the process of buying my first home. I was able to visit the property whenever i wanted during the process and now that i’ve moved in i couldn’t be happier. The house was immaculate when i moved in and all prior snagging works we noticed were done in advance. Rob and the team also left me some nice gifts on my move in date.

I recently purchased a house from Ashberry. I have been impressed with Ashberry staff. They have shown professionalism and always punctual with their response. I have been impressed with Rob and Claire In particular who guided me through the process.Thank you.

Excellent service from Demi who works at the Stargate Meadows site for chasing up our referral offer. One less star just due to how long it took from the previous saleswoman.

We would like to thank Karen at Cherry Meadow for the excellent job she did as our sales advisor. From the very first meeting, she was welcoming, professional, and easy to talk to. She explained everything clearly, kept us informed at every stage, and always took the time to answer our questions in detail.

What really impressed us was her friendly and caring attitude. Buying a home can feel stressful at times, but Karen made the whole experience much more enjoyable. She had a way of making us feel comfortable and confident in every decision, and her knowledge of the process gave us real peace of mind.

Karen went above and beyond to make sure we felt supported, and we are truly grateful for her help.

The sales lady cath was good.

Easy to reserve and very knowledgeable sales team

The sales lady in deeside cathy is awasome.

Luke at the wickets made the reservation process seamless and was able to answer all my questions about plans that I had.
While I appreciate seeking a house is a sales role, Luke was not pushy gave me the time I needed to make sure this was the right decision and even helped me with the local nursery location.
Also I appreciated the honesty about where the house will be ready which was really helpful for me to plan in my budget.

It was a great service given by egun @ swinfen valley sites.

The Sales Advisor was nice and I had a pleasant time during the process of buying the house

I don’t believe it!
We have just taken possession of our Ashberry home on the Forster Park, Stevenage development.
The quality of the home is amazing, with just a few minors, that are being sorted as I write this review.
The process has been managed throughout out very well indeed and keeping us informed as the build was being completed.
We would like to mention two individuals that have gone up and beyond to make we are happy with the house.
So, a special thank you to Matt Dsouza and his team for all he has done for us managing the house and any alterations we had were done, making sure our dreams come true, we also like to say a massive thank you especially to Agie Kuciak Sales Advisor and rest of the Sales Team for their help with making us aware of the products that are available and sorting out many of the questions that we have had.
Ashberry have delivered on their promise of a quality build in the time line they gave us.
Thank you once more,
V M. Jeff & Sheralyn.