Ashberry Homes Avis 

751
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have had a very positive experience buying our home at Kiln Gate, Kilmarnock. Hannah has been excellent from the outset and has been so helpful and knowledge about timelines etc. Hannah has been ef... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beautiful houses and designs. Eve at Swinfen Vale made the whole experience so lovely. She was kind, patient and professional from when we went in to select our choices - we couldn’t have asked for a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Adam is truly one of the nicest, most positive and welcoming people you could possibly wish to meet. For our particular case, Adam worked tirelessly to make things work and ensure we got the best poss... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The homes are lovely - they are 5*! Their follow up care and reporting problems are a concern hence the 2*, its instant push back when contacting customer service, everything has to become a challenge... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Constructeur immobilier
  2. aussi dans
  3. Lotissement
  4. Société de construction

À propos de Ashberry Homes

Écrit par l'entreprise

Welcome to the official Trustpilot page for Ashberry, part of the Bellway family and one of the UK’s leading homebuilders.

Carefully chosen locations, homes that ooze individuality, energy efficiency as standard. From 5-bedroom homes through to 1-bed apartments, new homes are what we do, and we’re proud to do it across England, Scotland, and Wales.

Our range of homes and locations are only enhanced by the schemes we have on offer, meaning that homebuyers of all kinds can enjoy a beautiful new home, no matter their status. It couldn’t be easier to find your perfect home. Especially when it’s an Ashberry home..

Ashberry Homes, proudly part of the Bellway family.
Find my home Why buy new? Customer stories Your journey with ashberry


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

751 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(751)

114 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The bungalow we have reserved is just perfect.

The bungalow we have reserved is just perfect and the staff in the sales office have been knowledgeable, efficient, helpful and friendly.

22 juillet 2025
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Réponse de Ashberry Homes

Hello Joyce and thank you for this excellent review regarding your chosen home and the service you have received from the team! We wish you all the best in your new Ashberry home. Many thanks, Tom

Noté 5 sur 5 étoiles

We were given a lot of helpful…

We were given a lot of helpful information when we visited the sales office. Michelle explained the purchasing process very clearly.
Any queries we have had are promptly answered.

15 juillet 2025
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Réponse de Ashberry Homes

Hello Austin and thank you for this great review! We are so pleased to hear of the excellent service you received from your Sales Advisor, Michelle! We wish you all the best in your new Ashberry home. Thanks again, Tom

Noté 5 sur 5 étoiles

Michelle was very informative when we…

Michelle was very informative when we made our enquiries.
She was so helpful with any questions we asked and held our hand over the phone as we signed contracts.

15 juillet 2025
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Réponse de Ashberry Homes

Hello Marian, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Sam

Noté 5 sur 5 étoiles

Kudos to Eastview manor team

Being a first time buyer I want to appreciate how the team has been very helpful.
Literally they held my hand from reservation to moving inIts been a month and no regrets.The experience has been amazing.
Thank you Mhairi,Alison,Fergus and William .
I just wish the could do some landscaping on the back garden
Great team

19 juin 2025
Avis spontané
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Réponse de Ashberry Homes

Hello Monica and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Eastview Manor. This really is the type of feedback that we strive to ensure we receive! Thanks again, Sarah

Noté 5 sur 5 étoiles

Highly recommend!

Jos at the Blandford site was absolutely amazing! She was very patient with us and showed us around any plots we wanted to see (including multiple visits). Jos knew the site extremely well and her knowledge was truly amazing.
The houses are very well built and, although the finishes aren't exactly what we would have chosen, I understand that a number of upgrades are offered depending upon the time of order.
Would highly recommend Ashberry Homes and would use again in the future.

8 juillet 2025
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Réponse de Ashberry Homes

Hello Megan and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry

Noté 2 sur 5 étoiles

Unfinished estate …

Ashberry Church View Callerton Newcastle Upon Tyne, totally unfinished estate, road still with temporary base, paths unfinished, landscaping areas are embarrassing, just finish the estate Please 🙏

22 juin 2025
Avis spontané
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Réponse de Ashberry Homes

Hello Robert and thank you for taking the time to leave this review. To better understand your concerns and so that we can pass the matter along for investigation by your divisional team, we've requested some additional information. We'd appreciate it if you could please provide your development name and plot number. Many thanks, Team Ashberry

Noté 3 sur 5 étoiles

Pro's & Con's when buying with Ashberry

Our experience with Ashberry Homes began positively. The team initially presented themselves as professional and knowledgeable, and the build itself was completed efficiently and to a high standard.
However, after paying the reservation fee, we encountered several frustrations. The sales team repeatedly warned us that any delays from our legal representatives could result in the loss of our plot. Despite our efforts to explain that these matters were beyond our control, the response we received was largely unsympathetic. We were also disappointed that requests to view the build’s progress—to better plan our interior design—were not well accommodated.
Post-completion, the most significant concern has been the ongoing maintenance and site management. The grass throughout the estate remained overgrown for nearly a year, numerous newly planted trees have died, and the general appearance of the development is already beginning to deteriorate. As the site has not yet been adopted by the local council, responsibility currently lies with Ashberry Homes.
Based on these experiences, particularly regarding post-sale care and communication, I would be hesitant to purchase another property from Ashberry.

22 juin 2025
Avis spontané
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Réponse de Ashberry Homes

Hello Daniel and thank you for taking the time to share your experience. This isn’t the type of feedback we hope to receive, and we would like to pass your comments along to your divisional team for investigation. We have requested some additional information and would kindly ask you to provide your plot details and development name. Many thanks, Team Ashberry

Noté 5 sur 5 étoiles

So far so good

So far so good. We have dealt with Jordan at Great Dunmow Grange, Beaumont Park. She has been absolutely fantastic in the way she’s looked after us. Cannot wait to move into our brand new home in October . Jordan is an absolute credit to Ashberry Homes, positive , helpful, informative and welcoming.

18 juin 2025
Avis spontané
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Réponse de Ashberry Homes

Hello Karen and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry

Noté 5 sur 5 étoiles

A pleasure from the start

A pleasure from the start. The houses are gorgeous and in a great place but the best part of the process so far is the way that we have been looked after by the sales rep, Eve.

17 juin 2025
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Réponse de Ashberry Homes

Hello Sue and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry

Noté 5 sur 5 étoiles

Fantastic Sales Advisor

The sales advisor Jordan was so helpful and friendly and I felt like she really cared and wants me to be happy. She explained everything so well and went above and beyond to please me and make it a good experience. I was not rushed at all and felt like she really took the time to make me feel comfortable.

9 juin 2025
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Réponse de Ashberry Homes

Hello and thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Jordan! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in. Thanks again, Team Ashberry

Noté 5 sur 5 étoiles

Paul made the property viewing…

Paul made the property viewing experience stress-free and informative. Would definitely recommend speaking to him if you're looking at properties in Ashberry, Braehead.

15 juin 2025
Avis spontané
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Réponse de Ashberry Homes

Hello Dhawal and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry

Noté 5 sur 5 étoiles

Amazing and very helpful sales team...

Amazing and very helpful sales team.... namely Cody at Horwood Gardens Leicester....
So thorough and honest in all aspects which really sold the house to us.
Recommended the perfect plot for our needs.
We would like this to be relayed over to the management team and Cody herself too...
She's a great asset to the company.

22 novembre 2024
Avis spontané
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Réponse de Ashberry Homes

Hello Ram, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Cody! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in. Thanks again, Team Ashberry

Noté 5 sur 5 étoiles

Excellent

They are excellent and very professional in service. Very considerate and helpful. Was able to buy my desired home effortlessly. When It seemed that it wasn't going to work due to affordability issues, they inincreased their incentives and made it affordable for me

30 mai 2025
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Réponse de Ashberry Homes

Hello Emmanuel and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry

Noté 5 sur 5 étoiles

Visited Yew Tree Meadows

Visited Yew Tree Meadows, what a lovely experience. The site representative was so helpful, she could not do enough for us. Beautiful homes, lovely company, super on site repressive *****

10 mai 2025
Avis spontané
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Réponse de Ashberry Homes

Hello Cheryl, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry

Noté 5 sur 5 étoiles

Best experience

Best experience

3 juin 2025
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Réponse de Ashberry Homes

Hello Maria and thank you very much for taking the time to leave this review. We wish you all the best in your new Ashberry home. Many thanks, Team Ashberry

Noté 5 sur 5 étoiles

Good service

Good service

3 juin 2025
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Réponse de Ashberry Homes

Hello Babatunde, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry

Noté 5 sur 5 étoiles

Jordan was so helpful

Jordan was extremely kind and helpful, showing us around the development and very knowledgeable.

17 mai 2025
Avis spontané
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Réponse de Ashberry Homes

Hello Lorraine and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received. Many thanks, Team Ashberry

Noté 5 sur 5 étoiles

Honest opinion

Beautiful houses, dawn has been extensively helpful, but my god this is a complicated process

22 mai 2025
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Réponse de Ashberry Homes

Hello, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry

Noté 5 sur 5 étoiles

Great Customer Service

We as first time buyers have been enjoying the Ashberry Newmains experience with the sales office and the site supervisor.

We felt very much welcomed, and any sort of question that we had was answered clearly and concise. We were also shown a similar plot to ours as there wasn’t a show room available so that we could see the inside of it.

We have also been kept in touch with by the sales person :)

6 mai 2025
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Réponse de Ashberry Homes

Hello Liam and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry

Noté 5 sur 5 étoiles

Very helpful making the process stress…

Very helpful making the process stress free upto now. Dawn has been especially helpful. Hopefully continues to be this stress free up untill l am inn and calling it home.

10 mai 2025
Avis spontané
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Réponse de Ashberry Homes

Hello Paul, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Dawn! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in. Thanks again, Team Ashberry

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