I love Best of signs we always receive great products it’s just receiving them that’s the problem. FedEx Sucks the product was going to be a week late because it sat at their facility for four days we... Voir plus
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Find someone else to produce your materials. Customer service is difficult. Products are not produced in the US as advertised and shipping estimates are all inflated/incorrect. When I placed the o... Voir plus
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Ordered canopies for my retail store. The canopie is not just eye catchy but also made with premium quality. My entire staff was impressed with the print quality. The signs were durable and handled wi... Voir plus
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Truly fantastic customer service. The creators/artists are so honest in your proofs, they'll warn you that you need to provide a high quality file. I had some questions on my order and I spoke to a ge... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Design Print Banner LLC(DBA: www.bestofsigns.com) was established with a vision to serve customers online. Shopping online has lot of benefit to customers including lower price, faster turn-around time and time saving of going to the retail stores. For companies like us with online only business model it helps to keep our overhead in check and optimize our operations resulting in better product at low price.
Coordonnées de contact
10 Treyburn Ct, 29650, Greer, Etats-Unis
- (800) 971-2669
- cs@bestofsigns.com
- www.bestofsigns.com
3,7
Moyen
956 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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DO NOT DO NOT DO NOT use this company
DO NOT DO NOT DO NOT use this company. They outsource customer service to India. The Customer service has no concept of urgent, no ability to work with someone who can resolve the issue quickly. DO not use this company. They are inept! I called, because I realized my shipping address was set to billing address. I told them how urgent it was and that fedex required the shipper to call and change deliver location. I called customer service and they did not call fedex to update the shipping location. I call the next day and tell them, this is urgent, Fedex is trying to deliver to the wrong address today. No urgency, we will call in 6 hours. AWFUL Customer experience.
7 novembre 2024
Avis spontané
Réponse de Bestofsigns
We apologize for the inconvenience you’ve experienced. Providing efficient service to every customer is our priority, and we regret that this issue occurred. As we can see, you had a word with our team, and they have provided the resolution you are looking for.
However, we greatly value your feedback and will take it into account as we work to improve the overall customer experience.
No replacement of damaged order
Order was damaged in shipping. Order was for resale, our customer would not accept. Reprint refused, had to pay for a replacement order. Disappointed in customer service.
6 novembre 2024
Avis spontané
Réponse de Bestofsigns
Hello Terry, we’re sorry for the inconvenience you’ve experienced. We always strive to deliver our products in secure packaging to prevent any damage during transit and to provide efficient service to every customer. It’s unfortunate that you encountered an issue. Rest assured, our team will be in touch with you shortly to address your concerns.
Good job Good jobGood job Good job Good…
Good job Good jobGood job Good job Good job
1 novembre 2024
Avis spontané
Réponse de Bestofsigns
Hey Evgenii! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great Customer Service
I didn’t like the idea of ordering printed vinyl online. It just seemed like a recipe for disaster. HOWEVER, Best of Signs rocks. Quality is amazeballs, good living and their CS is on point!!!!
24 septembre 2024
Avis spontané
Réponse de Bestofsigns
Hey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Always very easy to design the signs I…
Always very easy to design the signs I need and smooth checkout as well. Thank you!
29 octobre 2024
Avis spontané
Réponse de Bestofsigns
Hey Wendy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
so far so good
so far so good, have had no issues, on time delivery and lower rates.
24 octobre 2024
Avis spontané
Réponse de Bestofsigns
We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
A Happy customer...
I have been a loyal customer of your company for at least three years and I have been consistently impressed with the quality of your products. I highly recommend your company to anyone looking for high-quality products.
23 octobre 2024
Avis spontané
Réponse de Bestofsigns
We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered vinyl for box truck and…
Ordered vinyl for box truck and billboard sign was delivered instead of automotive vinyl. Unfortunately whole order was unusable.
11 septembre 2024
Avis spontané
Réponse de Bestofsigns
Hello Matthew, we are sorry for the inconvenience caused to you. The product has been delivered with the same material as mentioned on the website product page. As we can see, our team has provided the best possible resolution. If you have any other concerns, please feel free to contact us.
Great quality for price on custom vinyl…
Great quality for price on custom vinyl banners. Always on time or better.
16 octobre 2024
Avis spontané
Réponse de Bestofsigns
Hey Shannon! We are delighted to hear that you are pleased with our product quality, pricing and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Highly recommend!
I have used Best of Signs several times. They are always very professional, great quality and items arrive quickly.
8 octobre 2024
Avis spontané
Réponse de Bestofsigns
Hey Jennifer! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Always incredibly well done
Always incredibly well done, and helpful when I mess up the artwork. Arrives just the way I wanted it. Never an issue. My third time with them.
3 octobre 2024
Avis spontané
Réponse de Bestofsigns
Hey John! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Since I've ordered here before I knew…
Since I've ordered here before I knew the process and it hasn't changed in 2 years.
30 septembre 2024
Avis spontané
Réponse de Bestofsigns
Hey William! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great Job and Good Communication!
12 septembre 2024
Avis spontané
Réponse de Bestofsigns
Hey Albert! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
My experience with Best of Signs was a…
My experience with Best of Signs was a complete nightmare. I ordered a billboard on the 9th, providing my own professionally-designed files. Despite an estimated delivery on the 20th, their "design team" caused unnecessary delays. I submitted my design at a 1:1 scale to avoid file size issues, but they insisted on the original scale. When I provided the original PSD, they were able to open it but struggled to scale it up. They also couldn't open the PDF file at the original scale (40 feet x 13 feet) and lacked the competence to use the PSD for scaling modifications. This incompetence and lack of basic technical skills cost me an additional two weeks. It's unbelievable that a company in this industry lacks the technology and expertise to handle large-scale printing projects. Avoid Best of Signs at all costs if you value your time and want a smooth experience.
23 septembre 2024
Avis spontané
Réponse de Bestofsigns
Hi Oscar! Thank you for sharing your feedback, and we sincerely apologize for the back-and-forth that caused any inconvenience. Your input is valuable to us, and we will certainly take it into consideration to improve our processes moving forward. We can also see that our support team has communicated with you regarding the delivery date, and a resolution was provided. If you have any further concerns or need additional assistance, please feel free to contact us. We’re here to help and ensure a better experience in the future.
All around excellent!
Excellent customer service, easy to navigate website, fast service, great prices, high quality products
23 septembre 2024
Avis spontané
Réponse de Bestofsigns
We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Réponse de Bestofsigns
We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy website to get in and out and get…
Easy website to get in and out and get exactly what you need. Prices are great!
22 septembre 2024
Avis spontané
Réponse de Bestofsigns
Hey Robin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great experience
Great experience. The best price I could find online and always receiving nice discounts and free shipping
18 septembre 2024
Avis spontané
Réponse de Bestofsigns
Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing and offers. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.
They messed up my order and are trying…
They messed up my order and are trying to charge me again to fix their mistake. I told them 3 times that all the letters on my sign had to be 10 inches or bigger.
12 août 2024
Avis spontané
Réponse de Bestofsigns
Hey Bruno! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Good experience
16 septembre 2024
Avis spontané
Réponse de Bestofsigns
Hey Toni! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
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