I have been a member with BHSF for a very long time. I have always experienced first class service from the customer care team. They are patient, friendly and helpful. Claims are paid promptly.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
BHSF is a very valuable cover system for month by month medical expenses e.g. dental, optician, consultations. Scan your receipts or put through the digital receipts directly as a paid up member and... Voir plus
L'entreprise a répondu
Today I had the pleasure of speaking to Jackie, who solved all my issues, she was like wonderwomen. My direct debits have been coming out from the wrong account, so i stopped them when i realized... Voir plus
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Amazing customer service from Pal today. Easy to find the telephone number. Got through to an agent after only a short wait. The agent understood and addressed my query very efficiently, politely, and... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
BHSF provide affordable health insurance for individuals, employees and intermediaries. Employee health and wellbeing benefits and HR support services
Over 150 years of putting people first. Affordable health cash plans and wellbeing solutions for businesses and individuals
Écrit par l'entreprise
- Introducing our new Health & Wellbeing Plan for employees
- Provide your employees with convenient digital, preventative care and valuable health plan benefits. Our business health plan offers easy, digital access to essential services like dental, optical, physiotherapy, and skin cancer screening, along with financial support for routine healthcare costs.
Coordonnées de contact
14th Floor, 54 Hagley Road, B16 8PE, Birmingham, Royaume-Uni
- 0121 454 3601
- enquiries@bhsf.co.uk
- www.bhsf.co.uk
4,8
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The beaurocracy took ages and despite…
The beaurocracy took ages and despite me giving correct information it was disputed causing unnecessary delays
27 mai 2026
Réponse de BHSF
Hi Kathryne,
Thank you for taking the time to leave us a review.
In order to continue providing our services and minimize any potential delays/ impact upon Policyholders, BHSF are reliant on Policyholders keeping their personal information up-to-date. Our Online Portal is set-up to help facilitate this, as it can easily be used to change email address/ phone number(s)/ home address. Our Helpdesk can also do this over the phone if preferred.
In the event the details we hold on file are incorrect/ old, this can cause problems, including delays to claims (or declined entirely). If you ever need help on this or have any questions in respect of your policy, please do not hesitate to get in touch with our Helpdesk.
BHSF
Réponse de BHSF
Hi Allan,
Thank you for your excellent 5* review.
It's great to hear you're happy with our service. If you have any questions in the future, or need any assistance, please don't hesitate to get in touch.
BHSF
Excellent Customer Service
Neil the call centre assistant was excellent, very patient and talked me through the registration and the options available to me.
3 juin 2026
Avis spontané
Réponse de BHSF
Hi Steven,
Thank you for your excellent 5* review.
We're so glad to hear you're happy with the service provided by our Helpdesk team. We'll be sure to pass along your kind words to Neil and his manager. We hope we can be of assistance again in the future.
BHSF
Great service
The website is do easy to use very straight forward and you get a response instantly letting you know where we are with the claim
3 juin 2026
Avis spontané
Réponse de BHSF
Hi Jennifer,
Thank you for your fantastic 5* review.
It's great to hear you're happy with efficiency of our Online Portal. We hope we can be of service again in the future.
BHSF
Excellent service and easy online claim process
Deeply touched by the rep who handled my claim.I was provided what I needed. The online claim process was found easy to use. Thank you!
27 mai 2026
Réponse de BHSF
Hi Customer,
Thank you for your wonderful review and 5* rating.
We're so glad to hear you're happy with your recent experience with us. If you ever have any questions, or need any assistance, please don't hesitate to get in touch.
BHSF
Réponse de BHSF
Hi Stephen,
Thank you for your wonderful 5* review.
It's great to hear you've found it easy to submit your claims. We hope to be of service again in the future.
BHSF
Outstanding Healthcare
Have been a member for over 20 years & always had prompt attention when making a claim or answering my medical queries & requirements. The staff are always friendly, helpful & polite.
27 mai 2026
Réponse de BHSF
Hi Alison,
Thank you for your amazing 5* review.
We're delighted to hear you're so happy with your overall experience with us. We hope we can be of service again in the future.
BHSF
Réponse de BHSF
Hi Customer,
Thank you for your lovely 5* review.
It's great to hear you're happy with our service. We hope we can be of assistance in the future.
BHSF
I am very impressed by improvisation to…
I am very impressed by improvisation to upload receipts by camera and your response to claim was very prompt. Thanks
27 mai 2026
Réponse de BHSF
Hi Randhir,
Thank you for your excellent review and 5* rating.
We're glad to hear you're happy with the ease and speed of submitting your claims online. If you ever need any assistance, or have any questions, please don't hesitate to get in touch.
BHSF
Easy to claim online
Easy to claim online. Once familiar with the logging on protocol, it is relatively simple but I haven't yet mastered the logging off process.
27 mai 2026
Réponse de BHSF
Hi James,
Thank you for your wonderful 4* review.
It's great to hear you're happy with your overall experience with us. We hope we can be of service again in the future.
BHSF
Payments are always very quick and it…
Payments are always very quick and it is easy to claim. The only reason I didn’t give it 5 stars is because I think the dental benefit should be greater.
27 mai 2026
Réponse de BHSF
Hi Customer,
Thank you for your excellent 4* review.
We're glad to hear you're happy the speed and ease of submitting your claims. If you ever have any questions about your policy, or need any assistance, please don't hesitate to get in touch.
BHSF
Réponse de BHSF
Hi Roger,
Thank you for your wonderful 5* review.
We're glad to hear you're happy with the speed of our service. If you do ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Excellent customer care.
27 mai 2026
Réponse de BHSF
Hi Anne,
Thank you for your fantastic 5* review.
It's great to hear you're happy with the service we provide. We hope to be of service again in the future.
BHSF
Réponse de BHSF
Hi Ron,
Thank you for your excellent 5* review.
It's great to hear you're happy with your overall experience with us. We hope we can be of assistance in the future.
BHSF
Very efficient dealing with claims
27 mai 2026
Réponse de BHSF
Hi Jen,
Thank you for your lovely 5* review.
We're glad to hear you're happy with your recent experience with us. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
great and very easy to use
27 mai 2026
Réponse de BHSF
Hi Customer,
Thank you for your excellent 4* review.
We're glad to hear you're happy with your overall experience with us. We hope we can be of assistance in the future.
BHSF
My claims are always dealt with quickly…
My claims are always dealt with quickly nad efficiently.
27 mai 2026
Réponse de BHSF
Hi Customer,
Thank you for your fantastic review and 5* rating.
We're glad to hear you're happy with the speed and efficiency of our service. If you ever need any assistance, or have any questions about your policy, please do get in touch.
BHSF
Every claim is delt with promptly and…
Every claim is delt with promptly and payment made within days.
27 mai 2026
Réponse de BHSF
Hi John,
Thank you for your excellent 5* review.
It's great to hear you're happy with your overall experience with us. We hope we can be of service again in the future.
BHSF
It was quick and easy
It was quick and easy. This BHSF is very helpful whenever I have an eye checkup every 2 years. I'm grateful for this.
27 mai 2026
Réponse de BHSF
Hi Sabera,
Thank you for taking the time to leave us a review, and we're sorry to see that you've given us a 1* rating.
We're not sure what we've done wrong in this instance, so please contact our Helpdesk (0121 454 3601) if you need any help, and we'll see what we can do.
BHSF
Easy to claim and speedy payment
27 mai 2026
Réponse de BHSF
Hi Helen,
Thank you for your wonderful 5* review.
We're glad to hear you're happy with the ease and speed of submitting your claims. We hope we can be of service again in the future.
BHSF
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