The delivery men turned up on time and were very polite, they assessed the rooms and work to be carried out. They were happy to move one bed into another room. The two men worked extremely hard to r... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Company kept me well updated on when delivery was coming. Good service, helpful delivery and installation including moving and dismantling my old bed - can’t help to try my new one
From the demonstration to installing our new bed what a great experience! We purchased the duo king size COMFOMATIC sleep system,the delivery men were very respectful of our home and everything was e... Voir plus
L'entreprise a répondu
Excellent service the drivers were very helpful and pleasant the bed looks great I can't wait to sleep in it tonight
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Comfomatic, we believe buying an adjustable bed or rise and recline chair should be one of the most enjoyable and reassuring purchases you ever make. For over 17 years we have been helping people across mainland UK enjoy greater comfort, improved relaxation and better sleep through our range of premium adjustable beds, rise and recline chairs and bathing solutions. Whether you're looking for a better night's sleep, a chair that makes relaxing easier, or greater independence around the home, our experienced team will help you find the solution that's right for you. From your first enquiry, you'll experience the Comfomatic difference. Every home demonstration is relaxed, informative and tailored to your individual needs, with absolutely no obligation to purchase. Once you've chosen the right product, many of our beds and chairs can be delivered directly from stock. Our own white glove delivery team will deliver, assemble, install and fully demonstrate your new purchase before removing all packaging, leaving you ready to enjoy it from day one. For complete peace of mind, every Comfomatic bed and chair is supplied with a comprehensive five-year warranty, including cover for most types of accidental damage. Nothing makes us prouder than the thousands of customers who have trusted Comfomatic over the years and the kind words they continue to share about our products, our people and our service. It's why so many customers recommend us to their family and friends. At Comfomatic, we don't just deliver premium products. We deliver confidence, comfort and peace of mind—for the rest of your life.
Coordonnées de contact
15 Turnstone Business Park, Mulberry Avenue, WA8 0WN, Widnes, Royaume-Uni
- 01515591140
- consumer@comfomatic.com
- www.comfomatic.com
4,6
Excellent
283 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Well done to Everyone
I had great experience from the Representative Chimereze who explained what the chair could do to better my health and life. He was excellent in explaining everything to me and I'll give him 10 out of 10.
The driver Micheal delivered on time. He was excellent in fitting the chair together and showing me how the chair operated, he also worked really hard to get chair up to my flat up the stairs as the lift was out of order. I'll also give him a massive 10 out of 10.
Well done to all those at Comfomatic for all the help and assistance to ensure everything ran smoothly.
I also congratulate everyone on the Service, the delivery and the product, well done.
26 juin 2026
Avis spontané
Réponse de Comfomatic
Dear John, thank you so much for your wonderful 5-star review.
We’re absolutely delighted to hear about your experience and to know that both Chimereze and Michael made such a positive impression. We will make sure your kind words are shared with them both.
It’s lovely to hear that Chimereze took the time to explain all the features of your new chair so clearly, helping you choose the right solution for your needs. We’re equally pleased that Michael ensured your chair was delivered and installed professionally, taking the extra time and effort to carry it upstairs when the lift was out of order and making sure you felt confident using it before he left.
Thank you also for your generous comments about our whole team. Providing outstanding service from the initial home demonstration through to delivery and installation is something we take great pride in, and it is wonderful to know we achieved that for you.
We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.
Thank you for coming so soon
Thank you for coming so soon. It was a good experience to have the massage on the bed put back on. Excellent and friendly service.
26 juin 2026
Avis spontané
Réponse de Comfomatic
Dear David, it’s our pleasure to serve you. We wish you many nights of deep refreshing sleep on the all new Comfomatic Sleep System
We have had the chair for four years…
We have had the chair for four years and even when we had a problem the service team were brilliant. We cannot fault the service or sales teams.
26 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Kareen thanks so much for the important feedback, it’s great to hear we delivered the wow factor
Good fast services
24 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Tony thanks for the feedback, it was very much appreciated.
Brilliant service from sales rep and…
Brilliant service from sales rep and delivery drivers
24 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Jane, thank you so much for your wonderful 5-star review.
We’re delighted to hear that you received brilliant service from both your representative and our delivery team. Providing a professional, friendly and helpful experience from the initial home demonstration right through to delivery and installation is something we take great pride in.
It’s lovely to know that your new Comfomatic Ultra High Leg Lift Chair has made such a positive impression.
We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.
The delivery and setting up went very…
The delivery and setting up went very smoothly
19 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Mrs Cresswell and Mr Driscoll thank you so much for your lovely 5-star review.
We’re delighted to hear that the delivery and installation of your new bed went so smoothly. Our team work hard to ensure every customer enjoys a straightforward and stress-free experience, so it is wonderful to know everything was set up quickly and efficiently for you.
Thank you for taking the time to share your feedback.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
Réponse de Comfomatic
Dear Ken, thank you so much for your lovely 5-star review.
We’re delighted to hear that you found our team to be so helpful and caring. Providing a friendly, supportive and professional service is at the heart of everything we do, and it is wonderful to know that this was reflected in your experience.
Thank you for taking the time to share your feedback with us.
We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.
Two amazing fellows set up my bed and…
Two amazing fellows set up my bed and chair absolutely pleased. Put in touch with Comfomatic looking forward very peaceful days in my chair and nights in my bed. I would recommend Comfomatic to everybody a good choice.
17 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Ruby, thank you so much for your wonderful 5-star review.
We’re delighted to hear that you are pleased with both your new bed and chair. Providing products that improve comfort, relaxation and quality of life, together with a professional and caring service from demonstration through to delivery and installation, is exactly what we strive to achieve.
Thank you for taking the time to share your experience and for choosing Comfomatic.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System, and many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.
Very professional very happy the bed…
Very professional very happy the bed looks brilliant
17 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Frank, thank you so much for your wonderful 5-star review.
We’re delighted to hear that you found the service professional and that you are so pleased with the appearance of your new bed. Our aim is always to provide a smooth and enjoyable experience from the initial home demonstration right through to delivery and installation.
It’s lovely to know that your new bed has made such a positive first impression, and we hope it brings you many years of comfort and support.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
What a great company!
From the demonstration to installing our new bed what a great experience! We purchased the duo king size COMFOMATIC sleep system,the delivery men were very respectful of our home and everything was explained in great detail. The bed looks amazing and we can’t wait to try all the functions especially the built in massager. Would recommend this company 100%.
16 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Patricia, thank you so much for your wonderful 5-star review.
We’re delighted to hear that your experience was such a positive one from the initial home demonstration right through to the delivery and installation of your new Dual King Size Comfomatic Sleep System. Ensuring our customers feel comfortable, informed and well looked after throughout the entire journey is something we take great pride in.
It’s especially lovely to hear your kind comments about our delivery team. Treating every customer’s home with care and taking the time to explain everything thoroughly are important parts of the service we strive to provide.
We are thrilled that you are already so pleased with the look of your new bed, and we hope you enjoy exploring all of its features and benefits for many years to come.
Thank you once again for your recommendation, and we wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
I had my bed serviced today and i am…
I had my bed serviced today and i am happy with it
16 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Malcolm, thank you so much for your 5-star review.
We’re delighted to hear that you were happy with the service visit and that your bed is continuing to provide the comfort and support you expect from your Comfomatic Sleep System.
Looking after our customers long after delivery is an important part of the service we provide, so it is wonderful to receive such positive feedback following your recent service appointment.
We wish you many more nights of deep, refreshing sleep on your Comfomatic Sleep System.
Excellent first class service
Excellent first class service, from all members of the team.
10 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Les, thank you so much for your wonderful 5-star review.
We’re delighted to hear that you received excellent service from all members of the Comfomatic team. Providing a friendly, professional and caring experience from the initial home demonstration right through to delivery and installation is something we take great pride in.
Thank you once again for taking the time to share your experience with us.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
Iam very happy with the service I…
Iam very happy with the service I received, both gentlemen very polite helpful and respectful.They everything in time and explained what they where doing and gave the demonstration of the bed. I was very happy with the service of the bed.
Thank so much.
10 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Rita, thank you so much for your wonderful 5-star review.
We’re delighted to hear that you were so pleased with the service you received. It’s lovely to know that our delivery team were polite, helpful and respectful, took the time to explain everything clearly, and demonstrated how your new bed works.
Our aim is always to make sure customers feel comfortable and confident with their new bed from the moment it is installed, so it is wonderful to hear that reflected in your experience.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
Received an unsolicited sales call from…
Received an unsolicited sales call from this company this morning. Irritating and pushy, would not take "no" for an answer.
9 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Marie, thank you for your feedback. We are sorry to hear you were unhappy to receive a call from us.
Comfomatic does not wish to contact anyone who does not want to hear from us, and we take these concerns seriously. If we have contacted you, we believe this may have followed a response to a marketing campaign, and we would always expect any contact to be handled in line with the appropriate consent requirements.
From the information available in this review, we are unable to identify the contact record. Please contact our Customer Service team on 0151 559 1140 so we can identify the record, investigate why you were contacted, and ensure we suppress any future contact.
Once again, we apologise for any inconvenience caused.
I'v had my bed for years to help me so…
I'v had my bed for years to help me so much the only thing is i love my bed that much i try and stay in bed long ib the morning
9 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Cynthia , thank you so much for your wonderful 5-star review.
We’re delighted to hear that your Comfomatic bed has been helping you for so many years. There is no better compliment than hearing that you enjoy it so much you find it difficult to get out of bed in the morning!
Providing lasting comfort and support is exactly what we aim to achieve for every customer, so it is lovely to hear that your bed continues to make such a positive difference.
We wish you many more nights of deep, refreshing sleep on your Comfomatic Sleep System.
Pressure sales and even took nearly…
PLEASE CHECK GOOGLE REVIEWS 1st to see and hear the true nature of this company also check out glass door to see what all the vast amount of previous sales and office staff have to say about Mike and Ged !!! Pressure sales up to 4hrs in your home !! Taking huge cash deposits is common also no cancellation paperwork proved at point of sale (illegal by the way law states clearly this must be provided in written form) and yes they took nearly £3000 cash from a vulnerable person for a bespoke special bed made to order which arrived next day!! Nothing bespoke about it at all !! and looking on here looks like this is not the 1st time they have done this.. The building my father lives in has a strict no cold calling policy and as it is noted NO sales agreement or contract unless they can show proof of a requested appointment will be upheld. And to take nearly £3000 in cash from an 80 year old man is theft. See the response what a joke this matter has been passed to the appropriate authorities and bespoke bed made and delivered in less than 24hrs you have received the appropriate authority to deal with myself and have not sent over any proof or evidence of an appointment with anyone so people reading this make up your own mind nothing I have stated in this review is incorrect or false oh and my father has passed so I will be coming for the refund of the £2850 you stole see you soon
22 mai 2026
Avis spontané
Réponse de Comfomatic
Dear Mr Atkins, thank you for your feedback. We are sorry these serious concerns have been raised.
Comfomatic has carried out a full investigation into the matters raised, including the appointment history, sales and finance documentation, payment record, delivery details and recorded calls.
That investigation did not support the allegations of pressure selling, an unauthorised visit, inappropriate cash handling at the point of sale, the sale of a bespoke product, or that Comfomatic had been made aware of any Lasting Power of Attorney arrangement at the time of sale.
As we do not hold consent or verified legal authority to discuss the customer’s account with you publicly, we have responded directly to the customer with the outcome of our investigation.
We are sorry you remain dissatisfied, but we are unable to discuss the customer’s personal account details further in this forum.
Everyone was kind
Everyone was kind , helpful and friendly. I just had my bed delivered.
4 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Diane, thank you so much for your lovely 5-star review.
We’re delighted to hear that everyone you met was kind, helpful and friendly. Providing a caring and professional service from the initial home demonstration right through to delivery and installation is something we take great pride in.
As your new bed has only just been delivered, we hope you are settling in comfortably and already beginning to enjoy the benefits it has to offer.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
The rep was so brilliance
The rep was very helpful and help me get the best bed for me. and the delivery team where so helpful. The team would not let me lift your finger.
2 juin 2026
Avis spontané
Réponse de Comfomatic
Dear Karen, thank you so much for your wonderful 5-star review.
We’re delighted to hear that your representative was so helpful and took the time to help you choose the best bed for your needs. Making sure every customer feels comfortable, informed and confident in their decision is exactly what our home demonstrations are designed to do.
It is also lovely to hear that our delivery team were so helpful and made everything easy for you during delivery and installation.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
How to operate your chere
We had ourcomfomatic cher delivered today by very polite men all the way from Widnes iup North good experience. Thank you
29 mai 2026
Avis spontané
Réponse de Comfomatic
Dear Mr Croft, thank you so much for your lovely 5-star review.
We’re delighted to hear that your Comfomatic chair was delivered by such polite and helpful members of our team, and that your experience was a positive one. Our aim is always to provide a professional and friendly service from demonstration through to delivery and installation.
We hope you are settling in comfortably and enjoying all the benefits your new chair has to offer.
We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.
When i ordered my bed i was exstreemly…
When i ordered my bed i was exstreemly satified with it i don't get back ache when stitting up in bed and to be honest it the best thing i have purchased
27 mai 2026
Avis spontané
Réponse de Comfomatic
Dear Katherine
Thank you so much for your wonderful 5 star review.
We are delighted to hear that after one year your Comfomatic bed is still making such a positive difference and helping you sit up comfortably without back ache. There is nothing better for us than knowing our customers continue to enjoy the benefits of their bed long after delivery.
We truly appreciate your kind words and are so pleased to hear it has been one of the best purchases you have made.
We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.