Cooplands Avis 

Purchased a pork pie today not good the top looked like it was burnt emailed cooplands to be told it was normal I checked on internet the reason apparently it's because lack of filling and casing poor allowing fthe juice to spill out so thanks cooplands for trying it on won't be buying from them again

Just bought a seafood baguette from consett shop, absolutely terrible, wafer thin spread, one piece of cucumber, and rotting lettuce, there was no filling at either side of the sandwich. One person was eating while serving, no hygiene at all while making the sandwich, certainly will never go back.

Cheese savoury sub from Co-oplands is my all time favourite normally but not this time. The bread was dry and the filling was not good there wasn't so much of it and it was more like plain coleslaw it was lacking cheese

Birthday cake for husbands 70th collected from Sutton-on-Sea, Lincolnshire, FANTASTIC and such a good price. Will definitely order again.

Company is using modern slavery on their workers expecting you to work over time before and after work without being paid (literally refused)
They under pay you for work and don’t get back in contact to fix these issues

We had a 10 inch cake for our diamond wedding anniversary in August 25 the cake was beautiful with lovely decorations,
We would like to thank Diane in the Oughtibridge shop for her help .

Would just like to Thanks to the lady in cooplands at skipton for looking after my son William, when his bank card didn't work. She still gave him the order and trusted him to go back the next day to pay. which he did but she said because he came back to pay she was letting him have the order with no charge. so kind . Thank you so much xxxx

Store far to hot, caramel shortcake melted-staff look hot. Shop needs air conditioning

Lisa in the Durham branch has made us several chicken salad sandwiches which are delicious and fresh as the morning due. Pleasure to shop there.
Dont forget your loyalty cards aswell

Staff are really good puchased a cheese onion pasty terrible!!! But lumps in it and burnt pastry ,if I wasn’t late for work would have returned it this is the 3rd time of bad experience in products the sell

Danielle endike cancels all justeat orders because she can't be arsed and called people lazy in front of customers this morning

Went into cooplands in Beverley with my granddaughter we ask for two ham sandwiches one in brown bread as I have a stomach disorder when we opened them we got two.white sandwiches which I cannot eat white bread also mine had green mould growing on the cake never again will I eat from any cooplands shop.

this company has stopped doing salad !!!! cant believe this, cant get a trifle anymore and its alway exactly yhe same old syuff every time you go in, i will now be finding another bakery thats sells these products, very disappointed indeed

I went into the Cooplands shop yesterday in Hedon, East Yorkshire to buy a Yorkshire Curd cheesecake. Apart from the 25p price hike the actual product had decreased in size and weight by around 50% and was absolutely tasteless.

Cooplands: 80 Eastgate, Louth, GB LN11 9PG
There were two servers, who seemed to be sharing the same till/computer screen, so I thought maybe one was training.
However, the male server seemed to take over, and with both of them serving me, my order was wrong from start to finish.
I ordered several items:
a chicken salad roll on white bread, no spread, no mayonnaise. The chicken was sparse, there was no tomato included, and the lettuce was brown.
I also asked for a hot chicken salad roll, on brown, no spread and light mayo. I got a white roll, with spread, and salad of brown lettuce and cucumber, no tomato or onion. He did correct it, by taking the filling out of the wrong roll and putting it in a brown one, almost adding spread, which I had to repeat was not required.
We also had 2 cherry danish pastries, both of which seemed stale, a large cup of tea and a regular latte.
This was a really disappointing experience as other outlets in Skegness, Mablethorpe and Sutton on Sea have always given exceptional service and quality.

Cooplands driffield.
Manager needs retraining in costumer service. raising her voice after selling out of date drink. Saying she giving a free one to you no she isn't it was already paid for but instead it was free so we wanted the free one on principal. Even your staff looked embarrassed at your behaviour.
You definitely don’t check dates because you had to ask where the date is on the drink. When i spoke to you on the phone.
The drink had march 2025 on and we are at the end of may it should have been off sale on march 1st.

Wow bought a Steak Bake and a Chicken Bake for the shop on Endyke Lane ,Hull and There was Hardly any Filling in them How Dare you charge £2.10 per item This is down right Robbery.I've taken Pictures to Prove this..Which will now be uploaded for everyone to see

Sick of the rewards card and in-store advertising. Got to the free meal deal stamp and not every sandwich is included despite the point of sale stands stating clearly "any sandwich". So I go for one of tge pre made sandwiches which are always stale, a drink and a dessert which I knew I'd have to pay for regardless only to be charged for that plus the drink. I was told that the free meal deal only applies to the sandwich even though it states very clearly That it's a free meal deal. I'll be taking my business elsewhere from now on.

I just came in for some cheese straws and I like them warm and the young lady behind the counter offered to put some in the oven for me too service

I am a Job Coach at a local college and I work with students who have an EHCP. We were lucky for our students to be able to have a visit at Cooplands factory, based in Durham. The tour we had was absolutely amazing! Our tour guide (Pete) was so friendly and informative. The factory environment was not what we all expected, it was spacious, not overcrowded for our learners and such a welcoming environment. Several of our learners commented on how happy every single employer was. Thank you so much for the experience. Oh, and the products we sampled were of course, scrumptious.