Grosvenor Mobility Avis 

1 978
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ryan was very friendly and a great help in narrowing down our requirements for a dual adjustable bed. He brought fabric samples, a bed frame, controls and mattress to our home so we could experience t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cameron was informative and friendly, spent the time with us to go through all options. He was patient and knowledgeable without going to much into every single detail and without the hard sales... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My new chair arrived safely. Brilliant delivery service, sadly manufacturer sent wrong type of chair. However Simon and Nathan, who delivered my chair were most helpful in assisting me to resolve the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have ordered a tower recliner chair and 4 seater sofa from Cameron at Grosvenor, he gave a very comprehensive Demonstration of the product which was exactly what I needed, only intended to get t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Informations provenant de diverses sources externes

Grosvenor Mobility provide a wide range of riser recliner chairs and adjustable beds: hand-crafted in the UK, 5-year warranty, free home demonstration, VAT exempt, 100% Customer Satisfaction. Because "Everyone Deserves Comfort"


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(1 978)

338 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The two delivery men were so helpful…

The two delivery men were so helpful and cheerful. Shane and Jack were quick and polite and explained what they were doing.
So far my chair is comfortable and good quality. It’s also a lovely colour.
I’m now on day 4 of using my chair and my initial comfort has gone downhill.
The padding in the seat feels as if it’s thinner after I’ve sat in it for a few days. The lumbar support isn’t as good as day 1 and there a strange grinding noise when I recline it. I’m going to phone them in the morning as my back is hurting more.

30 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, really pleased with my chair. It's very well made. The people on the phone were very helpful and polite. The delivery staff were very helpful and explained how to use the chair control.

29 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Hi Pat, we really appreciate your 5 star review! We’re delighted to hear that you’re so pleased with your new chair and its quality. Knowing that you found our team helpful and polite means a lot to us. Enjoy your chair, and thank you for choosing us!

Noté 5 sur 5 étoiles

Professional salesman

Kevin shaw was very polite and professional in showing me how to use the chair, he took the time to go through all the features.

28 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you for the wonderful feedback! We are thrilled to hear about your great experience with Kevin Shaw. Ensuring our customers feel fully confident using their new chair is top priority for us.

Noté 5 sur 5 étoiles

Good home visit experience with…

Good home visit experience with straightforward ordering.
Bed delivery was quick with bed soon installed.
Night time is now bliss !!!

5 juin 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you for your 5 star review, Mr Green! We're delighted that you had a great experience from the initial home visit all the way through to delivery and installation. Knowing you're enjoying blissful sleep on your new bed is the best news. Wishing you many more wonderful, restful nights ahead.

Noté 5 sur 5 étoiles

The bed is perfect; the service brilliant and the staff amazing.

Initially, with a telephone call within hours of my request for a catalogue, I was a bit concerned and thought how desperate they must be. My fears were soon allayed, though.
The following day, a representative of the company came to our house with a demonstration adjustable bed and explained how it could help our medical conditions.
As a result, we ordered a bed and were a little disappointed to find out that we had to wait six weeks for it to be made—but it was well worth the wait. I am getting much better and deeper sleep than I have had for years.
Two very impressive things were the punctuality and skill of the installers—it took them an hour, and all we had to do was make the bed at the end of it. And the other thing has been the follow-up service to make sure everything has been ok for us.
The bed is perfect, the service brilliant, and the staff amazing.

13 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Hi Paul, Thank you for such a detailed and thoughtful review! We know custom-made products take a little time to prepare, but we’re so happy to hear the bed was well worth the six-week wait. Hearing that you are getting the best sleep you’ve had in years makes it all worthwhile. We'll pass your wonderful feedback along to our rep, installers, and customer care team. Please don't hesitate to reach out if you ever need anything else!

Noté 5 sur 5 étoiles

Adjustable bed.

We love the adjustable bed. My husband has difficulty getting out of bed and this is going to make his life so much easier.

13 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you for sharing your experience! We're thrilled to hear that the new bed is making such a helpful difference for your husband. We truly appreciate your review and hope you both enjoy many comfortable nights ahead!

Noté 4 sur 5 étoiles

Professional company

Very friendly agent who came and fully measured us for the size of the chairs we needed. Provided all the information we needed. Lots of options for style and material. Delivery staff were very careful, arrived early and gave us a demo of our chairs, ensuring everything was fine before leaving.
1 star down as we had to chase our chairs as they were late, but they then arrived the following day.

23 mai 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you for the review! It’s fantastic to know our team was able to help you find the perfect size and style, and that delivery went smoothly with a full demo. We apologize for the short delay with your delivery and appreciate your patience in following up with us. Thank you again for your business, and we hope you love your new chairs!

Noté 5 sur 5 étoiles

My new bed

The service from the representative to explain everything was very helpful and I decided to buy a new bed.
The delivery men were also helpful and it was erected very quickly.
Difficulty sleeping on the first few nights as I kept falling down the bed but am getting more used to it now.

7 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you for sharing your feedback! It's wonderful to hear that our service and quick installation exceeded your expectations. It often takes a few nights for your body to adjust to a new sleeping position, so we're really glad to hear you're getting used to it now. Thank you for choosing us, and please let us know if you ever need any assistance!

Noté 5 sur 5 étoiles

Simon and James couldn’t have been more…

Simon and James couldn’t have been more helpful. They were careful and efficient and took their time advising me with every advantage of my new bed

13 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you for the great feedback! It’s great to hear that Simon and James were so helpful, careful, and efficient with your setup. We hope you get many comfortable nights of sleep in your new bed.

Noté 5 sur 5 étoiles

Cameron arrived on time

Cameron arrived on time. The home demonstration was excellent and the price agreed we were very happy with. Cameron was professional and very knowledgeable but also went above and beyond exceeding expectations!

13 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Hi Judy! Thank you so much for your kind review. We are so glad to hear how amazing your demonstration with Cameron went. Thank you for choosing us.

Noté 4 sur 5 étoiles

Got what we asked for

Got what we asked for
Comfortable.

6 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you for choosing Grosvenor Mobility! Knowing that you are comfortable and pleased with your order is the best news. We appreciate your support!

Noté 5 sur 5 étoiles

James and simon arrived at arranged…

James and simon arrived at arranged time sorted bed with in half an hour . Gave demonstration l, found them professional ans helpful. Bed us great very pleased

9 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you for choosing Grosvenor Mobility! We are glad that James and Simon provided such a helpful and professional service in record time. It's wonderful to hear that you are very pleased with your new bed.

Noté 5 sur 5 étoiles

Recliner chair

There team everyone from the person on the phone to the salesman who came out to show me the chairs and the delivery men and after sales staff are very good explaining things and the chair I brought is well worth the money I would recommend them to anyone

7 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you so much for taking the time to share your experience! We are delighted that you are so happy with your new chair and its value. Your recommendation means everything to us!

Noté 5 sur 5 étoiles

Good overall experience

Excellent help and advice from salesman Chris. No pressure. Delivery timescale as estimated. Happy so far with the finished product, quality and appearance as expected. Delivery and setting up new furniture was carefully carried out by Jay and Dee, as was the removal of the items being replaced. Overall very professional service.

16 juin 2026
Avis spontané
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Réponse de Grosvenor Mobility

Knowing that your entire experience—from Chris's pressure-free advice to Jay and Dee's careful delivery and removal—was seamless is the best news we could have received. Thank you so much for taking the time to leave this lovely review! We are absolutely thrilled that you are happy with the quality and appearance of your new furniture.

Noté 5 sur 5 étoiles

Cameron was exceptional in helping us…

Cameron was exceptional in helping us find the right chairs for us both. Very friendly and went out of his way to help us.
Definitely recommend.

7 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Your high recommendation is the best compliment we could ask for—thank you! We are thrilled to hear that Cameron provided such exceptional service and helped you find the perfect fit for both of you. We truly appreciate your support and hope you thoroughly enjoy your new chairs!

Noté 5 sur 5 étoiles

Amazing

My whole experience with grovneror mobility has been amazing. I did ring and spoke to a lovely lady and she managed to get my delivery date in 2 days from ringing. I was kept updated from Simon the delivery guy. With Simon and Kyle were brilliant. Very friendly. Explained everything. They took care of bringing all the bed into my home. They took all the rubbish away with them. Both Simon and Kyle worked well together. They both deserve a medal for all the hard work they do. I am really happy with my new bed. I highly recommend grosvenor mobility. Definitely 5*

3 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you so much for this incredible 5-star review! We are absolutely delighted to hear how smoothly everything went, from your initial phone call to getting your new bed delivered just two days later. Thank you for highly recommending Grosvenor Mobility, and we hope you have many comfy nights in your new bed.

Noté 5 sur 5 étoiles

Guy came out

Guy came out, spent a long time with my dad putting him at ease and getting his measurements. Delivery was quick and on time. The delivery guy talked slowly to my dad about the controls. Couldn't be happier

29 juin 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you for your kind review! We are absolutely delighted to hear that our demonstrator put your dad completely at ease during the visit—ensuring our customers feel comfortable and unhurried is incredibly important to us. I will be sure to pass your compliments along to both the demonstrator who visited and our delivery team for their excellent care. Thank you for choosing Grosvenor Mobility.

Noté 5 sur 5 étoiles

I would definitely recommend Grosvenor Mobility

Dealing with Grosvenor Mobility was so simple and their sales and delivery staff were polite, helpful and professional. I would certainly recommend Grosvenor for your mobility needs.

3 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you for your lovely review! We are thrilled to hear that dealing with us was so simple and that our teams looked after you well. We appreciate you taking the time to share your experience and choosing Grosvenor for your mobility needs!

Noté 5 sur 5 étoiles

Wow 🤩 what an amazing company to deal…

Wow 🤩 what an amazing company to deal with from enquiry through to delivery and beyond. I cannot recommend them highly enough. Following enquiry I was visited to have a test of a chair and my measurements taken chose the fabric and clear next steps explained. When the material o chose wasn’t available I was contacted and chose another. On the day of delivery Simon and Kyle came what a pair of lovely lads they installed everything explained everything went through the support details and delivered me the cutest bear and biscuits in a box. They even offered to move the chair that was being returned to the hospital. Absolutely amazing I am a home dialysis patient and this chair is life changing. Thank you 🙏 to all of you for everything I can’t wait to recommend you to my fellow friends who dialyse at home

2 juillet 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you so much for this wonderful review! We are incredibly touched to hear that your new chair is making such a meaningful difference for your home dialysis. Our goal is always to make the process as comfortable and seamless as possible.

I will gladly pass your kind words along to Simon and Kyle, who will be so happy to hear they could help. Thank you for highly recommending us to your friends—we truly appreciate your support!

Noté 5 sur 5 étoiles

Great Grosvenor. Mobility

Great service everyone so helpful and friendly. The product is superb. Would highly recommend Grosvenor Mobility.

29 juin 2026
Avis spontané
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Réponse de Grosvenor Mobility

Thank you for your great review and recommendation! We're delighted to hear you were pleased with both our service and your new product. If you ever need any assistance in the future, please don't hesitate to get in touch.

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