Grosvenor Mobility Avis 

I’m would recommend Grosvenor Mobility. We bought two Riser recliners from them. The demonstrator was very good and explained everything very well. I thought the initial price quoted was very excessive. They did have a two for one offer on and then we managed to get the total price for the two chairs down to what I had expected. The time from placing the order to receiving the chairs was what they promised and the delivery men were clean and polite and did a great job removing the old chairs and all the rubbish before demonstrating the new chairs. I thought it was great service.

Was not told what chair I was actually purchasing i said my spend limit was £2000. At which point the rep
rang.the office and said they could supply one £1295 there.was a half price sale on at the time so i thought.it was a bargain . Couple of days later I rang.the cthe company to ask what chair I had purchased and for photo.of same. This chair caused me more health problems
As what I'd asked for was not what I got.
Expected to be shown what i.was purchasing beforehand. Though this was a trusted company . I actually had to get rid of the chair thereby losing £1500 . Not a very professional experience from a company who advertise your comfort is our.priority.this was early 2026 do not now have exac5 dare as all correspondence binned in digust

From start to finish Darrel demonstrated to me the use of a bed that is made to measure from Grosvenor
As I have trouble moving my legs and I had to employ Carers to help me to get into bed and out of bed all the time,until Darrel explained to me that my bed was way way too high for me and the mattress was far too soft for me. So with a Grosvenor bed it’s hopefully going to be a perfect fit as I am waiting for it being made to measure for me. Oh I’m so excited and looking forward to being in my new bed.Hopefully I will be able to tell you all about my first night in my new bed.
But you can’t go past Grosvenor beds and chairs for they are simply the best for me and I have thought about a new chair but this time a made to measure chair with Darrel Parker helping me every step of the way.

The gentlemen who came to us today Chris Brown was very friendly, and helpful , he demonstrated everything for us and we were very pleased with his help.
I would highly recommend this person and this company to my friends and family.
Thank you

A man called Chris Brown from Grosvenor mobility came to my Mums house recently to demonstrate a new chair for her. He was very friendly, kind and took into account all her needs to make the new chair comfortable for her. She was put at ease and after a couple of hours of sorting things out she ordered a new chair! We would definitely recommend this company for anybody wanting to purchase a chair or furniture.

Decided it was time for a new riser recliner chair so contacted Grovenor for further information. Chris Brown visited us from the company with his demonstration chair. After demonstration and discussing my needs i was able to place an order . Chris was very pleasant and helpful and ensuring my needs where met. Looking forward to receiving it.

Product and delivery excellent. Simon and Nathan were very helpful and charming. Nothing was too much trouble for them.
Highly recommended

Fantastic guy , Cameron was so helpful and very informative. Felt at ease chatting to us all. No hard sell. Very happy experience

Steve who came out and did the demo was really wonderful, he was very understanding and helpful, the bed was wonderful, really helps with the back and circulation

From the demonstration by Mark to the excellent and earlier than expected delivery by Simon and Brooklyn we are very impressed with Grosvenor Mobility. The quality of our chairs is outstanding

We were very impressed firstly at the courtesy of Darrel and also at his knowledge and understanding of my needs. He knew everything I required to help assist me in making my life more comfortable and hopefully to ease my everyday struggles with my mobility. The whole experience was easy and enjoyable, he made me feel very at ease and it was about my needs and not just a sales pitch. Customer care was impeccable. The lady we spoke to on the telephone booking the appointment was very helpful and efficient and also the lady who followed up to make sure our needs had been met. Grosvenor staff it has been a pleasure dealing with you .

Cameron was excellent. He took time to patiently show the product to my mum and made her feel very at ease despite her not being well today. He also took time to reach the best possible deal for mum by working with his colleagues at Grosvenor Mobility.

From the moment I contacted Grosvenor Mobility I was treated with the utmost courtesy. Alex who demonstrated the product in my home and the two delivery drivers who set up my purchase and explained everything were all very helpful and knowledgeable. I am extremely happy with my recliner and would not hesitate to recommend your company.

Delivery very efficient. Team put bed together very quickly. Very polite and helpful.

We recently purchased a bed for my mother from the company. Amazing service rendered by Mr Chris Brown who really helped us. He assisted us in choosing the right product and ensured that we get the best deal.

The staff that came were very polite clean and tidy. Very quick and knew their stuff. We were told a delivery of 4-6 weeks and they came just over 4 so we were delighted with everything from start to finish. Very pleased with our chairs. Would definitely recommend your company Thank you

Service fantastic..men very helpful ..really happy with all what we were shown

From start finnish I was happy with there service, staff and delivery very good.

Previously posted 5*revue for sales team unfortunately after sales experience did not match.
It soon became apparent that the mattresses recommended did not provide the support we required and which we had previously enjoyed with our previous mattress. Despite frequent requests for this to be rectified all that we were told was that we would have to pay £400 per mattress despite having invested £3,000 on the bed. Hence my revised rating for the after sales service.

Happy with the chair. Service was swift and efficient, from first to last. Simon, the gentleman who delivered it was extremely helpful, personable and patient, spending time explaining and making sure we were comfortable with everything. He did not rush us and certainly seemed to go the extra mile.
Would recommend.