We bought an Atomix fold mobility scooter from Lifestyle & Mobility, Margate, Kent. The two assistants that served us were excellent with no pressure selling and lots of information, making our... Voir plus
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Lisez les avis des autres
Had a nightmare getting delivery sorted out from this company. Placed order about a month ago now and still not received! Chased many times and the person originally sorting it out left, and still wai... Voir plus
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Jasmine & Justin, in the Harlow Store, go above & beyond... First Class in every respect, with their Advice & Expertise. Incredibly Friendly, Helpful, Supportive, so Professional & knowledgeable. Supe... Voir plus
L'entreprise a répondu
Jason was an amazingly kind salesperson. He came to our home to trial some wheelchairs for our young daughter and then arranged for us to see a couple of other chairs which he thought might fit our r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- aussi dans
- Magasin de canapés
- Magasin de lits
- Magasin de meubles de chambre à coucher
- Organisme de soutien et de services aux personnes handicapées
- Service de réparation de fauteuils roulants
Écrit par l'entreprise
For nearly 20 years, Lifestyle & Mobility have been making day-to-day life more comfortable for thousands of people. Visit one of our UK stores or browse over 5,000 mobility scooters &living aids online, with free next day delivery on selected products! We also offer in-store or home appointments to help accommodate to your needs. We ensure all our staff are experienced and qualified to help you out as best as we can.
Coordonnées de contact
The Victoria Shopping Centre, SS2 5SP, SOUTHEND-ON-SEA, Royaume-Uni
- 02081597070
- sales@lifestyleandmobility.co.uk
- www.lifestyleandmobility.co.uk
4,3
Excellent
627 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Speed of delivery
10 juin 2025
Réponse de Lifestyle & Mobility
Thank you June!
We are delighted to see you were satisfied with the turnaround time of your delivery. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
I ordered and paid for a mobility…
I ordered and paid for a mobility scooter online. then someone rang me to say they were not available until the middle of July and I need it ASAP. I don’t think you should be selling things online which aren’t available. I now have to wait for the money to be refunded before I can go elsewhere.
5 juin 2025
Réponse de Lifestyle & Mobility
Hello Sylvia,
The eDrive is an incredibly sought after item and therefore runs out of stock quickly. In regards to having it available to purchase when out of stock, we often have customers wanting that very specific scooter enough to wait out the stocking period.
We can only apologise it did not work out in your case and we refunded you as soon as we possibly could upon your request. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
I LOVE THESE GUYS SO MUCH!!
I LOVE THESE GUYS SO MUCH!!! went in store with my chair that i bought from them online a couple of months ago to try out power attachments, all the staff are so welcoming and friendly. Kevin knows so much about wheelchairs and accessories for them and it makes the process a lot easier as someone very new to disability products!
12 juin 2025
Avis spontané
Réponse de Lifestyle & Mobility
Thank you Noah!
It's great to hear you had such a positive experience in our Bournemouth and our staff. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Extremely pleased with product and service
Extremely pleased with my purchase of a vista rascal mobility scooter from lifestyle and mobility. This is my first experience with the company. Thanks to the excellent customer service especially by Matt who delivered promptly and really made the extra effort to make sure i was happy with my scooter and understood how to assemble and take the best care of it, i would absolutely recommend to others looking for the best price on the market without sacrificing on customer experience!
20 mai 2025
Avis spontané
Réponse de Lifestyle & Mobility
Thank you Jessica!
We are so delighted to see that you were pleased with your experience with our company. It is our strong relationships with the manufacturers we partner with that allow us to sell at such low prices, we are a strong long-standing brand and know that to survive and thrive in the long term treating our customers with respect is the only way to go.
If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Great company would recommend
Staff were efficient and helped me order the correct item. Delivery was within the time frame and very happy
2 juin 2025
Réponse de Lifestyle & Mobility
Thank you!
We are delighted to see that you were satisfied with the turnaround time of your order. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Excellent experience all the way from…
Excellent experience all the way from initial call to delivery of my new scooter. All the sales team were very helpful and actually listened which is very rare these days. Matt was a great chap, friendly and knowledgeable and I expect was very tired after his long journey that day but it did not show. Excellent company, would highly recommend.
5 mai 2025
Réponse de Lifestyle & Mobility
Thank you Peter!
We do hope you enjoy your new scooter and we have to agree, Matt is an exceptionally jolly man! If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Highly recommended
Went the extra mile very helpful would use them again and recommend them
13 mai 2025
Réponse de Lifestyle & Mobility
Thank you!
We are glad you were pleased with the service provided by our company. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
couldnt supply this electric wheelchair…
couldnt supply this electric wheelchair i orderthey waited for me to prcess the order before they told me they none left what kind company does this to customer get there hopes built up to give them a disappointment
2 juin 2025
Réponse de Lifestyle & Mobility
Hello William,
We understand how frustrating that must have been. The powerchair in question, the 'Quest', is not one of our more popular models so once your order came through our online team quickly contacted the manufacturer about their stock levels and informed you of their stock situation as soon as possible.
On that call to you, you were offered to wait till the chair is back in stock, an alternative product with arguably better specifications for the same price to compensate for the issue, and a refund. We hope at the very least you were pleased with this part of your experience.
If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
East Coast Mobility
East Coast Mobility are so very helpful. Nothing is too much trouble. They came out to my home with scooters and were friendly and polite, I will be using them in the future for services etc.
5 juin 2025
Avis spontané
Réponse de Lifestyle & Mobility
Thank you Sally!
We appreciate your positive review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Réponse de Lifestyle & Mobility
Thank you Carl!
We appreciate your positive review, we know how important the equipment we provide and always try to minimise the turnaround time. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Very impressed with the service we got
Very impressed with the service we got. From ordering to delivery excellent
28 mai 2025
Réponse de Lifestyle & Mobility
Thank you!
We appreciate the positive review, and are delighted to see that you are pleased with the service provided. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Great scooter experience
I needed a scooter to be able to go out more, but I didn’t really know what kind of one I needed. We had great help from staff who listened carefully to what I wanted to achieve with it, and gave me recommendations, and had me test the options to get a feel for them.
Once I had decided on the model (Zest plus) they took great care to explain and demonstrate how it comes apart and goes together until my carer was confident that he could get it right. They checked I could use it confidently and safely. They helped me test that it would fit in the car and gave good advice on how best to store and transport it.
They also helped by ordering a charging dock for me at a reasonable price to be able to charge it more conveniently at home.
Throughout the whole process I felt like I was in knowledgeable hands and that the staff really wanted to help me achieve my goals, not just make a sale.
Nigel and Steve were so helpful, I’d highly recommend their Bournemouth branch to anyone looking for mobility aids to help them.
31 mai 2025
Avis spontané
Réponse de Lifestyle & Mobility
Thank you Georgi!
We do hope you enjoy your new mobility scooter. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Did not provide tracking information
Good communication but did not provide tracking information for my order
20 mai 2025
Réponse de Lifestyle & Mobility
Hello Claire,
Thank you for taking the time to leave a review. Unfortunately, certain manufacturers refuse to hand out tracking information due to past issues of customers from other retailers contacting them. We hope that clears things up in that regard. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
It was very easy to order online
It was very easy to order online. Then they called me to agree delivery date. Matthew who delivered my new power chair was very nice and helpful. Excellent service
19 mai 2025
Réponse de Lifestyle & Mobility
Thank you Joanna!
We are glad that found the ordering process straightforward, we aim to make the experience as problem free as can be. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
not very good communication asked…
not very good communication asked question about a delivery was told 3 times someone would call me back never happened once not very good at all
28 avril 2025
Réponse de Lifestyle & Mobility
Hello Alan,
Thank you for taking the time to leave a review. Unfortunately, certain manufacturers refuse to hand out tracking information due to past issues of customers from other retailers contacting them. We hope that clears things up in that regard. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Amazing experience
We had a awesome experience, the lady who dealt with us was so nice. We would like to thank Denise for her kind support. So helpful in every way. We would recommend Denise, she has the time for you when ever you needed her. Thank you Denise for your help and support.
19 mai 2025
Réponse de Lifestyle & Mobility
Thank you Tracey!
Denise is a highly valued member of our team and it is clear to see why. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Brilliant service
Brilliant service. They kept us informed about the purchase and delivery process and sorted out a small hiccup with the courier very quickly.
17 mai 2025
Réponse de Lifestyle & Mobility
Thank you!
We are grateful for your kind words regarding the service provided. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Ordered a portable mobilty scooter…
Ordered a portable mobilty scooter online at a great price and was delivered within 48hrs. The driver Matt was very helpful, showing how the scooter is assembled and used.
7 mai 2025
Réponse de Lifestyle & Mobility
Thank you David!
We are delighted to see that you had a good experience with Matt. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Réponse de Lifestyle & Mobility
Thank you Mark!
We appreciate your positive review, we are glad you were satisfied with the service provided. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
a very unfair withou for us disabled people at all and all you care about is knowing we need you,take our money to get us mobile charging ungodly amounts
I start by saying I was duped into spending over £300 for a batteries which was installed in my absence reason saying that after this supposedly change of old one to new ones,I couldn’t go more than 3-4 miles before having had to put it on all night’s charge,I complained several times and In the even their Southend brunch would not deal with me because I busted their ripping people off wide open and when their Basildon brunch got involved after a few days they actually did give me a good batteries and I thought that was the end of that!! My scooter developed a different problem which the Basildon brunch brought a old like hardly moved with its batteries had had it and said this would only be for few days and I get my scooter with its new batteries back before I knew it??!! I took 8 weeks and despite all my calls I never received or sow my almost new scooter I trusted them with it again and I had to go away out of the country and now that I am back the battery of the scooter they gave me is completely DEAD AND I FOUND OUT THEY SOLD MY NEARLY NEW SCOOTER WITH NEW BATTERIES WORTH £300 HAD BEEN SOLD AND THEY WANT ME TO ACCEPT THIS OLD CLAMPED OUT BANGER WITH DEAD BATTERIES AS A STRIGHT EXCHANGING??!!!!
Not in a million years ,if there is a breath in me I be protesting outside your shops so you don’t do same as what you did to me to anyone else!!!!
19 mai 2025
Avis spontané
Réponse de Lifestyle & Mobility
Hello Behzad,
We attempted to drop your scooter off with you and take the loan scooter back at which point you became aggressive. According to staff testimonies, this included shouting, swearing, and attempting to attack one of our engineers with your crutches. This resulting in the engineer being shaken by your actions and was forced to leave with the swap not taking place.
To further this, this was not an isolated incident. There is a history of you being disruptive to our Southend store, blocking the exit with your mobility scooter to prevent staff from leaving, more cases of swearing, overall being inappropriate in your behaviour in our store and to our staff. This is to say we will not be dealing with you going forward and you will have to purchase/service your mobility equipment elsewhere moving forward.
Lifestyle & Mobility
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