We bought an Atomix fold mobility scooter from Lifestyle & Mobility, Margate, Kent. The two assistants that served us were excellent with no pressure selling and lots of information, making our... Voir plus
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Lisez les avis des autres
Had a nightmare getting delivery sorted out from this company. Placed order about a month ago now and still not received! Chased many times and the person originally sorting it out left, and still wai... Voir plus
L'entreprise a répondu
Jasmine & Justin, in the Harlow Store, go above & beyond... First Class in every respect, with their Advice & Expertise. Incredibly Friendly, Helpful, Supportive, so Professional & knowledgeable. Supe... Voir plus
L'entreprise a répondu
Jason was an amazingly kind salesperson. He came to our home to trial some wheelchairs for our young daughter and then arranged for us to see a couple of other chairs which he thought might fit our r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- aussi dans
- Magasin de canapés
- Magasin de lits
- Magasin de meubles de chambre à coucher
- Organisme de soutien et de services aux personnes handicapées
- Service de réparation de fauteuils roulants
Écrit par l'entreprise
For nearly 20 years, Lifestyle & Mobility have been making day-to-day life more comfortable for thousands of people. Visit one of our UK stores or browse over 5,000 mobility scooters &living aids online, with free next day delivery on selected products! We also offer in-store or home appointments to help accommodate to your needs. We ensure all our staff are experienced and qualified to help you out as best as we can.
Coordonnées de contact
The Victoria Shopping Centre, SS2 5SP, SOUTHEND-ON-SEA, Royaume-Uni
- 02081597070
- sales@lifestyleandmobility.co.uk
- www.lifestyleandmobility.co.uk
4,3
Excellent
627 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Brilliant at Basildon store
Went in to Basildon store to purchase my first scooter. Was very nervous as big life change but Mark at the store was so helpful. He really put my mind at rest and showed me several different models which I then had a go on round the test track. Ended up buying a folding one and it has allowed me to start going out again with my partner. Mark was really helpful and not pushy which I really liked and I loved how all the staff were laughing and joking with me
Brilliant store
11 juillet 2025
Avis spontané
Réponse de Lifestyle & Mobility
Thank you Jackie!
It is wonderful to see you had such a positive experience in our Basildon store. We will pass on your kind words to Mark. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Réponse de Lifestyle & Mobility
Thank you Chris!
We appreciate your positive review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Outstanding and understanding 5*
Everything is very new and overwhelming for me and Basildon and salesman Lewis were outstanding. Very friendly and helpful and they continue to support me with my journey into the unknown. Great store with a LOT of choice and option to try out as many as you like. Great and helpful delivery service also, nothing but praise for all the helpful and understanding staff, outstanding! 5*
10 juillet 2025
Avis spontané
Réponse de Lifestyle & Mobility
Thank you!
We hope we are making the journey much smoother for you, your kind words will be passed on to Louis. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
the staff where marvelous
the staff where marvelous, dubios to start with being on line, plus the price of the scooter i purchased, was great. heard bad reports on other companys, but was amazed by the service we got,the staff could not do enough for us. would recommend them to anyone.. well done.
15 juillet 2025
Avis spontané
Réponse de Lifestyle & Mobility
Thank you Rodney!
We are delighted to see you are pleased with the service provided by our online team. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
I only gave one star because
I only gave one star as I haven't received anything yet, so I have nothing to review.I hope it arrives soon thank you
9 juillet 2025
Réponse de Lifestyle & Mobility
Hello Alan,
According to our sales team contact has been attempted twice via phone and twice via email. From what they can tell no voicemail has been set up.
It is also possible the contact details may have been input incorrectly in the original order.
We would ask that you get in touch via either of the two methods listed below:
Telephone - 020 8159 7070
Email - online@lifestyleandmobility.co.uk
Kind Regards,
Lifestyle & Mobility
Réponse de Lifestyle & Mobility
Thank you Steve!
We appreciate your positive review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
It was so easy to order from you and…
It was so easy to order from you and the delivery was quick.
30 juin 2025
Réponse de Lifestyle & Mobility
Thank you Alison!
We appreciate your positive review, your feedback will be passed on to our Online team. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Booked a mobility scooter
Booked a mobility scooter, after 2 weeks they said they cannot deliver it. Then to cancel the order.
26 juin 2025
Réponse de Lifestyle & Mobility
Hello Kirankumar,
We are sorry to see you were not satisfied by the service provided. If you have any feedback as to how we can improve in future, please contact - customerservice@lifestyleandmobility.co.uk.
Kind Regards.
Lifestyle & Mobility
Happy That I've had some answers
After speaking with the company I am happy with the response so I've changed my Review to reflect this
30 juin 2025
Réponse de Lifestyle & Mobility
Hello Andy,
We completely understand that you have been left wanting in regards to answers, with this order we do not hold stock of this product and as such we ordered it direct from the manufacturer.
This is standard practice but in this case has left us open to lacking answers when they themselves do not provide us with them on the matter of delivery.
We can assure you that our customer service team have routinely been emailing and calling the manufacturer to get answers for you.
When we do get answers, we absolutely will let you know as a priority.
If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Scooter purchased from Lowestoft
Purchased a scooter from Lowestoft at their promotion day. Brilliant informative service from start to finish from Mark & Sean. Would highly recommend.
Stewart & Brenda Bacon
3 juillet 2025
Avis spontané
Réponse de Lifestyle & Mobility
Thank you Stewart & Brenda!
We are delighted to see you attended our event in Lowestoft and that you could get something out of it. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Réponse de Lifestyle & Mobility
Thank you!
We appreciate your positive review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
A very friendly and helpful Matthew the…
A very friendly and helpful Matthew the engineer who delivered the scooters explained how to use them simply and gave great advise on how to maintain them and Denise whom I ordered them from went out of her way to be helpful
16 juin 2025
Réponse de Lifestyle & Mobility
Thank you Jennifer!
We understand how important the equipment we sell can be to our customers so we always ensure you know how to use them properly and get the most out of them. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Came for help with a Gogo charger
Came into lifestyle and mobility for help with a Gogo charger. Peter and Kevin were friendly and knowledgeable. We came out very happy and satisfied.
25 juin 2025
Avis spontané
Réponse de Lifestyle & Mobility
Thank you Ian!
We are glad to have been of assistance. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Mobility Scooter order
The purchase process was simple to follow, as was claiming VAT relief. Communication was great and delivery was sooner than expected, with the driver informing us of arrival time.
On arrival, the driver had the mobility scooter assembled and fully charged ready for use. Unlike most deliveries the driver took time and care to go through assembly, advised about battery care, maintenance and provided information about adequate insurance cover.
We would highly recommend Lifestyle & Mobility a first rate service in every respect.
24 juin 2025
Réponse de Lifestyle & Mobility
Thank you Mike!
We quite often have customers who have appointments on the same day as delivery and who wouldn't want to try out their new scooter as soon as they can? If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Réponse de Lifestyle & Mobility
Thank you Louise!
We appreciate your positive review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
First Class start to finish.
I’ve just received my new mobility scooter. The service from ordering through to delivery was first class.
The Company clearly takes customer service very seriously, a feature which is evident and much appreciated.
24 juin 2025
Réponse de Lifestyle & Mobility
Thank you Stephen!
We appreciate your positive review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
e team at boscombe were…outstanding and very helpful.
The team at boscombe were brilliant,attentive,more than happy to listen to my requirements and did everything they could and met them. I'm very happy overall of my experience with Nigel and his team of happy and helpful colleagues. Well done.
20 juin 2025
Avis spontané
Réponse de Lifestyle & Mobility
Thank you!
We are delighted to see you were satisfied with the service provided, your kind words will be passed on to Nigel and the Bournemouth team. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Managed to obtain product for my wife
Managed to obtain product for my wife. Parcel arrived the following day as agreed. Unfortunately the product was not suitable for my wife’s needs. Disappointed with product purchased but service good.
27 mai 2025
Réponse de Lifestyle & Mobility
Hello Hugh,
We are glad to see you were satisfied with the service provided, but we are sorry that the product was not right for your wife. If you have any feedback for how we can improve in future, please do get in touch via this email - customerservice@lifestyleandmobility.co.uk.
Kind Regards,
Lifestyle & Mobility
What customers should know
I purchased a mobility scooter for my wife, after 3 days it.became obvious that my wife's dementia would not allow her to operate the scooter safely.Still within the 14 day cooling off period I was informed I would have to pay a 20% restock fee. Where is the compassion? Scooter had never been outside our driveway.
16 juin 2025
Avis spontané
Réponse de Lifestyle & Mobility
Hello,
Whilst we completely sympathise with your situation, the 20% restocking fee is within our Terms & Conditions, which are viewable in full prior to the making of any purchase.
Whilst we would love to help you and your wife by returning the scooter free of charge, there are certain business considerations we must bear in mind. Regarding the restocking fee, a return results in an inherent loss in value for the product as it is no longer brand new. The restocking fee reflects this unavoidable reality.
We hope this makes sense and if there is anything more we can do to help we would be more than happy to.
Call - 020 8159 7070
Email - online@lifestyleandmobility.co.uk
Kind regards,
Lifestyle & Mobility
Dexter was very helpful on the sale of…
Dexter was very helpful on the sale of my mobility scooter. Explained everything didn’t false into buying anything else but did ask questions if I needed anything else
Well pleased with my experience at lifestyle & mobility can recommend highly
16 juin 2025
Avis spontané
Réponse de Lifestyle & Mobility
Thank you Mandy!
We appreciate your positive review, your kind words will be passed on to Dexter. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
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