Oxbury Bank Plc Avis 

Service quite good, it made me carry on with them

Simple and easy to use app.offering competitive interest rate.
Also when remitting funds these are received and acknowledged almost immediately.

It's early days, so these are my initial impressions, which experience may alter.
The website & online systems are clearly laid-out & easy to use.

The process of setting-up my account was completely painless and straightforward. Similarly transferring funds was done easily online.

As always with Oxbury I find there services and solutions exemplary.

👌 👍 😊 👌 👍 😊 💰 💰 💰 🙏

Used Oxbury for last year now. Easy to use App and good rates at moment.

Received a call from Oxbury Bank wanting to speak to me. I challenged what was the purpose of the call. Told me couldn't tell me unless I went through security screening. I said I wouldn't reveal anything until I was satisfied they were Oxbury so asked them my security screening questions. Refused to answer my questions. Kept telling me they were genuine and would email me , I said email came compromised so wanted to satisfy myself by asking my security questions. Went round in circles, so raised formal complaint. Response came from the same team i.e. no managerial review or common sense. Other banks have better processes e.g. using secure messaging. Oxbury doesn't seem to publish a contact number to enable customers to verify that it was a genuine call. Think a review of process is called for.

Lot's of good communication which was informative and helpful.
A real personal service which is unusual these days!

Money went rapidly into my account

Very easy to set up easy access saver.

Knowing that Oxbury support British farming whilst being very easy to deal with

Easy to set up (with appropriate checks of course!) and to transfer money. App is very user friendly, couldn't ask for more!

Appears to be working nicely

Competitive rate, exceptionally well-designed website, excellent security measures - probably the best fixed-rate site I've ever used. Highly recommended.

I found Oxbury Bank because it was a 'Money Saving Expert' top pick for interest rates on notice accounts last year. I've now converted that into an Oxbury instant access account. Very good interest rates, excellent communication, and the bank is designed to support the British agricultural industry, which appealed to me too. App is very easy to use.

Clear website.
Website/app. authorisation integration improved.
Easy process.
Good rates.
Good comms.
I like their ethos.

Set up a savings account today. Very straightforward and rapid. In less than 10 minutes from beginning the application process, I had transferred funds received in my account. Hopefully my long term experience will be as positive as my set up experience.

I am shocked that I tie my funds in TWO fixed return notice accounts at and when that rate reduces to less than market I am held to notice although the rate way less than other lenders . To be clear the reduction instantly at a date was from excess 4 % to less than 3 %. New savers may have the higher rate but once the offer is ended, rates reduce but I am bound by the old notice period. So all in all a very expensive lesson in not reading small print. The worst bank experience I have had in over thirty years . I’ve not seen other banks do this but a lesson learned in what they used to call a 'gotcha'. Feels wrong, I think it is, but we all move on